I wanted to share my experience because there were some positives, but also some interactions that…read morewere very frustrating. I want to recognize the optometric technician or assistant who completed the initial testing before the doctor visit. I do not remember her name, but she was very kind, patient, and helpful throughout the process. She made the initial part of the visit a positive experience. The optometrist herself was professional. She listened to my concerns regarding my son's ongoing vision issues, and when she realized he was having difficulty completing certain parts of the exam because his eyes were watering severely, she recommended that he see a specialist for further evaluation. I appreciated her honesty and willingness to recognize when additional expertise was needed. However, my experience with the front desk and optical department was disappointing. I was contacted by the office prior to the appointment and was asked whether we had medical insurance. I explained that we only had vision insurance. When we arrived, I was asked the same question several additional times. I had already provided the answer over the phone and again in person, so I did not understand why the question continued to be repeated, as if medical insurance would appear out of thin air since she kept bringing it up. It made me uncomfortable, especially since the discussion happened around other people in the lobby area. Just ignorant and loud. If additional information was needed, it could have been handled more discreetly and professionally. The front desk representative needs additional training on communication, customer service, and professional decorum. I was also given different estimates regarding possible costs, which was confusing since it came from the front desk representative who was not conducting the exam. I understand that costs can vary depending on what services are needed, but the communication could have been clearer. The optometrist handled this part appropriately later in the appointment by explaining the situation based on what she was able to evaluate. After the appointment, I was directed to the optical department. I explained that I was only interested in seeing basic frame options and that I was not looking for anything extravagant. We reviewed the vision benefit allowance, but afterward I was shown frames that cost nearly $300. I did not understand the purpose of reviewing my benefit and my needs only to be directed toward options that were far outside that range. I would have preferred being shown options that matched the stated benefit and my request for something basic. I ultimately requested the prescription so I could look elsewhere for frames. I appreciate the optometrist's recommendation for further evaluation, but based on my overall experience with the front desk and optical department, I will not be returning.

I was exploring contacts to replace current eye glasses. I was encouraged to hear about Associates…read morein Family Eyecare close by me here in Loveland. I was impressed right away just walking. I appreciated the positive attitudes of all the employees. Sonya and Cindy greet you at the front desk and it's refreshing to be around people that enjoy their job. The office space is spacious, clean and relaxing. Julio was very helpful in sharing contact options and helping me understand this new approach. Dr. Atencio was very thorough and got me started with samples in no time. I appreciate this group and highly recommend them and the excellent experience. Tom Hewson Long time Loveland Resident. Support Local!

I have driven past Third Avenue Eyecare so many times that I can't remember, but I was loyal to the…read moreoptical shop attached to my doctor's office. When the optical part of my doctor's office closed, I needed to look elsewhere. I wanted to find a place that accepted my vision insurance (VSP). It was the good reviews on Yelp that led me to visit Third Avenue Eyecare. I am so glad that I did! The customer service and knowledge of both Chaz and Laura were top notch. They were able to recommend frames that fit my face and would work with progressive lenses. I don't know about you, but I get overwhelmed when I go into an optical store and have to choose frames. I love how Third Avenue Eyecare sent an email prior to the visit asking me to visit their website to check out potential frames. I then submitted my choices which were available to try on at the appointment. That is so customer friendly and made things so much more efficient! I was able to search online for frames by brand, type and color. I have never seen that before at an in-person optical store. Such a great experience!

Dr. Jordan Hughes is an outstanding eye care physician who absolutely has the best interests of his…read morepatients as his foremost concern. He goes out of his way to answer all questions and to do the very best by his patients. A physician of the highest standards who I wholeheartedly recommend!

Everyone we encountered at this office was kind and helpful! Our financial responsibilities were…read morelaid out clearly and explained so we could understand our options. Dr. Sara Heffler was impressively knowledgeable, attentive, engaging, and friendly! My husband and I made back to back appointments because it had been too many years since we have gone to an eye doctor and I don't think we could have picked a better office to visit! We are looking forward to being loyal patients here for many years to come!

Came in for an eye exam. Unfortunately our other eye Dr was no longer in network on our insurance…read more You can do the initial paperwork in advance or when you get to office. Bring a copy of med insurance as well if you havevit. They will want a copy. Front desk was friendly and tried to be engaging. Eye Dr was friendly and professional. She was not pushy but informative.

Everyone treated me like they really cared, and Dr. Neka is very thorough and takes her time, and…read morelistens! I switched from my prior dr as I didn't feel like I got personalized exam, felt very mechanical and automated. She also mentioned the start of cataracts but nothing needed at this time. My previous dr tried to talk me into doing surgery last year with drs he'd refer me to. I just felt pressured. You will feel welcomed and treated with respect here. Brittany, Valentine, Wendy were all very kind and not in a fake way! I didn't interact with all the staff but these three confirmed all are good caring people. I wanted to keep my current frames and Valentine was like cool, no problem at all. And I got to keep my glasses with me because the frame (Ray-Ban) is a pretty common one so he can put lenses in when I go back. I'm very happy I changed and found Dr. Neka!!!

Dr. Neka is wonderful and extremely knowledgeable, and Brittney at the front desk is beyond kind,…read morehelpful, and patient. I love going to them, and highly recommend you change from your corporate vision-care center and switch to a locally and woman-owned and operated business! They are so worth the switch, and even after coming to them for the last four or five years, they still manage to impress me with their professionalism, courtesy, knowledge, and kindness.

If I could provide a zero rating I would. How is it possible to forget a patient for an hour and a…read morehalf and proceed to state "well the folder wasn't in the door". The business has truly gone downhill and we have been loyal since 2002. we are leaving and truly an inexcusable failure of the business and employees.

'Can't wait to see if the customer service I had when making my appointment matches the medical…read moreservice! First of all, when I called, NO long phone message/tree!! My call was answered by an operator who directed my call to scheduling which was answered right away by the receptionist who was pleasant, quickly understood my situation and matched my needs, quickly took basic information to make my appointment and conveyed confidence being a part of Eagle Vision. (To me, all of the above is a real "plus" when making doctors appointments these days... I miss it) Hopefully, Eagle Vision will meet or exceed my expectations! I'll let you know if they do!

Wonderful staff who are very attentive and listen to your concerns and needs. They treat you as a…read morehuman with care and compassion and not just a patient with a file number.

Amazing care, I recommend Dr.Tanner to everyone in need of a great eye Dr. Fast and thorough and a…read moregreat staff.

I just wanna say I have experienced the most excellent service I think anybody can give especially…read morefrom a vision clinic. They were thoughtful, informative and patient when I wanted to window shop all the frames. All the Individuals that I spoke with there was very pleasant as well as respectful, and went out their way to make sure that I was taken care of so if you need a place to get your vision checked and frames and contacts. This is the place! Thank you, lady's!

The Cutarelli Vision team was amazing. Everyone was…read moreamazingly friendly and supportive. Answered my questions before I even asked, and if I came up with any others, they always had perfect responses. My procedure was expedited due to my travel timeline, and they were able to accommodate me. And pre-op and post-op were wonderful. I'm still recovering but everything looks great (no pun intended). This genuinely feels like a miraculous experience, being able to see clearly after more than three decades. Thank you so much Cutarelli team. I can't thank you enough.

For starters if I could give 0 stars I would. I personally saw dr Baca on Friday 10/09/2025. I…read morearrived and everything was normal the assistant took me back. Before I can even say I word I heard Dr Baca SCREAMING to the assistant "DONT TOUCH HER SHE DOESNT HAVE INSURANCE" "DONT DO ANYTHING TO HER" she proceeded to come into the room where I was in with the assistant and she asks me "Do you have $300 for the consultation?!" I told her "yes?" Mind you money isn't an issue at all however on their website they advertise "free consultation" she then proceeds to tell her assistant to continue since I said I had the $300 she desperately needed and wanted from me. After the assistant was done she comes in the room and I tell her what was happening and really snotty and with attitude she dismisses everything I'm telling her that the light bothers me after a surgery I had and she tells me "well i don't know why the light bothers" the previous eye doctor who did my surgery told me I should go there because my eye had regrown the pterygium in my eye. She proceeds to tell me that's not true. When my previous eye doctor told me himself it grew back. She begins to do an exam and touch my eye and my face WITHOUT washing her hands. She digs her nails into my face to take pictures to send to another doctor. the pictures she took where taken off her DIRTY phone. Not a sterile Camera. mind you she didn't wash her hands before touching my face but she felt the need to wash her hands after touching me. Professional manner are currently lacking in "Dr" Baca. But then she proceeded to say that the surgeon wouldn't want to touch me because another doctor had already done a surgery on me. I left and I paid the $300 since she needed it so badly. I would highly not recommend. Not professional in any aspect. Don't know why she calls herself a dr when she clearly doesn't know anything.