With an appointment I was in and out like an hour and some minutes even though the waiting room was…read moresuper full. I went in for birth control prescription and general wellness exam. The receptionist, medical assistant, and Dr. Janet Soliman were all very kind and attentive. The nurse or medical assistant who took my blood out was able to do so on the first try and to me that's impressive because other places sometimes have a hard time getting a vein the first time. The place was clean, they are remodeling, they have lots of rooms. Parking was the only issue I had. There is only street parking, none of the back lots were for the clinic, and the front was all full and the residential area had street cleaning. It's on Tuesdays and Wednesday from 8am to 10 am I believe.

Unfortunately, our experience with the front office staff has been very disappointing. They rarely…read moreanswer the phone, and when they do, the receptionists are extremely rude and unhelpful. My mother needed an appointment and was told nothing was available for months, with no effort to assist or offer alternatives. The attitude over the phone was unacceptable. That said, Dr. Janet is excellent and has always been professional and caring. Sadly, the poor behavior of the front office staff has outweighed the positives, and we will be changing providers.

I'm surprised by all the negative reviews. I've used Dr. Roberts-Peete as my PCP for about 5 years…read moreand haven't had any issues. I will say, my main purpose is for annual checkups and I'm generally pretty healthy and don't require much. Recently, I've had issues calling them. The office fax # is listed on at least two websites. I had to go in person to make my most recent appointment and the receptionist gave me multiple numbers to call. Feel free to use these if you experience the same issue: 310-727-1723 310-727-1722

I am writing to express some serious concerns I've been experiencing regarding my medication…read morerefills and the challenges I have faced in reaching your office directly. I have found it very difficult to obtain timely refills for my medication, which has been affecting my treatment plan. Additionally, I have struggled to contact the office directly for assistance, as my attempts to reach out have often gone unanswered.

Dr. Shapiro is an excellent doctor. He is very professional, kind, and provides great care. I'm…read morevery grateful for his help. Unfortunately, it's a shame that they no longer accept Medi-Cal.

They suffer from lack of communication skills. I added my insurance information online. Arrived for…read moreappointment. They said they don't have it? Then argued with me about my PPO. Which means you can go anywhere. I guess they don't know that here. Ghetto acting unprofessional and unpredictable behavior. Not sure if I will come back here again.

Front office and back office staff are amazing. They go above and beyond to assist patients. Dr…read more Khan is thorough and professional. My husband and I switched from Kaiser and couldn't be happier. Támara & Calvin Howard

Being a first responder, I have worked with many Dr's, Intensivist, Infectious disease specialist…read moreetc for over a decade. I know we are not the easiest patients because of our experience but Dr. khan is by far one of the best Dr's I have ever dealt with. He is kind, takes the time to listen to you and tries and find the best solution for your specific needs. In fact the entire office staff is amazing! They make you feel like family. They not only care about your health care needs, they care about you as a whole. When was the last time a Dr yet alone his staff made you feel like that? I would highly recommend him to anyone. If I could give them 10 stars I would. Thank you and your staff for always taking such good care of me for over last 15 years. He has seen me at my best and at my worst. It's because of their care and help that I am able to have a life today... I still have not found a Dr that comes close to him or his office staff. If I could still see him I would. Don't hesitate, there are not many Dr's out there like him. Greeting from abroad for now. I will forever be grateful to you. I hope to see you all when I return home... Namaste

I was told I would be giving the results of a blood test over the phone then on the phone I was…read moretold it would be held hostage for me to come in for another appointment. So, I won't know about my cholesterol levels

Had the worst experience ever with the health care "professionals" here. The doctor was running…read morealmost an hour behind on my appointment, the nurse took my vitals and I waited in the front, when she called me back to the room and I asked her why is there such a long wait she said patients take a long time so I asked don't you guys accommodate for that when booking appointments and she started screaming at me saying "I don't need this abuse". My wild eyed shocked face made her even more angry as I was exclaiming why are you screaming at me when I'm asking you a question? She said i was standing with my hands on my hips being aggressive accusing her of not doing her job - say what?? I told her I was standing like this when I walked in, and when she took my vitals too, what is she talking about? That's how I stand! The doctor came in later and asked if I was ok (I was still shaking from being called abusive!) and I said no, the nurse went off of me for no reason when I asked about the long wait and he said "I'm not seeing you, you have been discharged from my practice, you need to find another provider". I said oh you don't even want to hear what happened and he said no we don't serve people like you. Wowwww - I'm a woman of color btw and have tattoos on my arms. This is clear discrimination. I was NOT speaking aggressively at all except raising my voice in disbelief and defense about being accused of having my hands on my hips makes me an aggressor, that's literally how I stand. I reiterated several times that I'm not angry I'm asking a question. I did not curse, I did not say anything out of turn. I was 100% respectful. I simply asked a question about why they don't plan for patients taking so long so the folks don't have to wait an hour after their appointment and was berated as an "abuser" who was telling them they're not doing their jobs (never said anything of the sort). I even reiterated that I am giving her feedback as a patient, which she should be considering. No one in the waiting room was happy. A lady had to leave bc she had another appointment and couldn't wait any longer. I have been seeing this doctor as well as the nurse for many years. The nurse has talked on and on about her kid and grand baby which I've always patiently listened to her rantings and have turned the other cheek several times over the years with disrespectful comments about how I have four kids. But enough is enough. Not to mention the fact that I have several heart issues and recently experienced an SVT, I would think any health professional would be concerned with patients health - I was still shaking from the experience with the nurse when he walked in and took a deep sigh and said I wasn't ok when he asked me. How did he respond when I said I wasn't feeling OK? He told me to get out and said he will contact my cardiologist to let them know he has discharged me from his practice. It took a few hours to relax from the whole experience. To note - when they took my vitals (and my hands were on my hips then too while taking weight and standing), blood pressure was 110/64, pulse 68. Clearly not "aggressive" as she claimed. It was such a horrible experience shaking for so long, that even after a few hours, my blood pressure was still elevated - went to the medical center at my employer and it was 150/106 pulse 81. I stayed for a little while until it went down to 134/98. Both of them should not be working in health care with treating a patient this way. If they continue in their practice they definitely need emotional intelligence training

Dr. green smith is the best doctor I have came across in awhile. She actually cares and tries has…read morebest to get everything done. The front lady is awesome. She is very friendly, and organized. She knows what's going on and who to contact if you need anything. She is beyond great at her job. The office staff upstairs for pediatric is wonderful. The insurance staff is also great. They help you anyway they can.

The Yelp reviews in here are either fake or they deleted the true reviews, this is the worst place…read moreto get medical care. The stuff are just plain rude and since they deal with low income they don't care about you, literally they will say go to another place if you don't like, the NP and nurses are clueless they just do the basics. there's a lot stuff wrong with this place from care about the patients to basic cleaning.

Dr. Renaud is a very good doctor. probably the best general practice doctor i've had in my adult…read morelife. he takes his time, listens, asks good follow-up questions, and always double checks if I have any additional questions or issues to ask before he finishes seeing me. i highly recommend him. I think Priya's comment below doesn't reflect the doctor or his performance...its seems her experience is fringe.

Without a doubt Dr. Renaud is the best doctor I've ever had. I like his personal manner and the…read moreway he explains medical conditions. I feel comfortable talking to him directly. Under his care I've dieted and exercised my way off of cholesterol and blood pressure medication. He's also a nice guy, I'd like to have more friends like him. I'd also like to comment that his support staff is top rate. They are friendly and professional. They make a valuable contribution to his excellent service. I sent this message To Pyra, You gave Dr. Renaud a bad review based on your experience of the front end office and the provider Health Care Partners. Dr. Renaud is a good guy and a great doctor. I'm sure if you met him you would agree. I've been screwed at several doctor's offices in the past. On numerous occasions I've been kept waiting over an hour past my appointment time and it's put me in a horrible position with my schedule. I understand your feeling, but Dr. Renaud didn't cause your problem. Blast the office in your review or the health care provider. Thanks You should remove your review. It would be like someone being kept waiting at your law firm and giving you a bad personal review because of it.

As far as my husband, who is the patient, Dr. Nguyen has always been really good. Just found out…read moretoday, that Dr. Nguyen has been retired for sometime.

WARNING: DO NOT EVER GO TO THIS DOCTOR OR CONSIDER HIM YOUR FAMILY CARE DOCTOR…read more I dont know why my dad would choose this complete idiot as our family doctor, probably because hes Vietnamese which makes it easier to communicate. Well not me. Im so glad im out of the plan. The last time i went to him to ask for a blood test so I could prove immunization to my school, he didnt even wanna answer my question, knowing that he would have to do it out of charge since im in the family plan. He was walking away from me while answering my question. What kind of doctor would walk away from their patient while consulting them??? All he said was that "everything could be done if you pay" like really? If you become a doctor just so you could charge people regardless of their health, then I advice you to burn your license and just do something else with your life.