Got to admit, it's a little bizarre checking into a healthcare facility - within what is…read moreessentially a strip mall. It's an odd vibe, to be sure. But I was pleasantly surprised when I walked through those front doors the first time. Covid practices are strictly enforced. I cannot rave enough about how clean and well maintained - and downright brand-new-looking this facility is...it is truly a world unto itself, once you step inside. The doctors are savvy pros. I have been treated with kindness and respect by all of the staff and nurses that I've encountered here. The facility is part of the trusted PROVIDENCE HEALTH NETWORK and, with them, you have access to charts, blood work, progress updates, appointments, RX-refills and reminders...all at the tip of your fingers / online. I have huge respect for my doctor (Wenger) and think this facility is top notch. If your insurance aligns with Providence, you should consider this location.

How unprofessional can you be? I had an appointment scheduled incorrectly TWICE for diabetes…read moremanagement. I couldn't get a refill on my medication without an in person appointment but they can't even properly schedule an appointment for me to be seen? Make it make sense. Not to mention the two times they "made" the appointment it took me 30 minutes on the phone both times. This all started because I felt unsupported by the doctor I was assigned and asked to see someone new. It's the day of my appointment and I got a call nearly 2 hours before I'm due for my appointment to be told they fucked up again and the best they could do was get me in to see an NP. So since both their front desk and doctors seem to lack professionalism I will no longer be getting "care" here. I'm seething, how incompetent and frankly reckless to my overall health and wellbeing.

I'm surprised by all the negative reviews. I've used Dr. Roberts-Peete as my PCP for about 5 years…read moreand haven't had any issues. I will say, my main purpose is for annual checkups and I'm generally pretty healthy and don't require much. Recently, I've had issues calling them. The office fax # is listed on at least two websites. I had to go in person to make my most recent appointment and the receptionist gave me multiple numbers to call. Feel free to use these if you experience the same issue: 310-727-1723 310-727-1722

I am writing to express some serious concerns I've been experiencing regarding my medication…read morerefills and the challenges I have faced in reaching your office directly. I have found it very difficult to obtain timely refills for my medication, which has been affecting my treatment plan. Additionally, I have struggled to contact the office directly for assistance, as my attempts to reach out have often gone unanswered.

Perfection at it finest!!!!!…read more I've been coming to this practice since the first day Dr. Khan took over. It's been a wonderful 15 years and hands the the best medical office in the South Bay. I've lived in the valley for 8 years and "still" go see Dr. Khan and my wonderful Ms.Kathy (I love her to death) I drive 26 miles but they're totally worth it each visit. Khan's bedside manner is top notch you feel like your talking to your dad. The office staff is beyond kind, informative and super funny they really welcome you & make you feel super at ease. Kathy is the glue to it and will let you know EVERYTHING so rest assured when you come. Bottom line Dr. Khan and his entire is the office you want to be affiliated with. Justin Burkley

Front office and back office staff are amazing. They go above and beyond to assist patients. Dr…read more Khan is thorough and professional. My husband and I switched from Kaiser and couldn't be happier. Támara & Calvin Howard

Dr. green smith is the best doctor I have came across in awhile. She actually cares and tries has…read morebest to get everything done. The front lady is awesome. She is very friendly, and organized. She knows what's going on and who to contact if you need anything. She is beyond great at her job. The office staff upstairs for pediatric is wonderful. The insurance staff is also great. They help you anyway they can.

The Yelp reviews in here are either fake or they deleted the true reviews, this is the worst place…read moreto get medical care. The stuff are just plain rude and since they deal with low income they don't care about you, literally they will say go to another place if you don't like, the NP and nurses are clueless they just do the basics. there's a lot stuff wrong with this place from care about the patients to basic cleaning.

Unfortunately I've had the worst experience here. I've had nothing but issues with referrals and…read morebecause I've had to call to fix these things I was put on a "problem patient" list and they re routed my call to the back lab person. I wouldn't get assigned here if you have medical issues. If it's just for a quick visit for nothing major then Dr. Smith is the one to see. She's the only hope for this place..

Terrible place. Awful staff. Avoid at all costs. Made an…read moreappointment for some tests, and called again to confirm the tests and that I was the first appointment in the morning. After sitting for 40 minutes, they finally give me entrance forms to fill out. An hour after my appointment time, the nurse takes my blood pressure, weights me, and asks how tall I am (isnt that part of her job? How hard is it to measure how tall I am?) She then tells me no doctors are there and asks if I'm okay with a physicians assistant... why am I just now being told there's no doctor? The PA comes in a bit later and has no clue about the tests I've asked for or submitted documentation for. Finally, after 1.5 hours, I am handed a new form to take to a laboratory to give blood. An hour an a half for no treatment, no care, just to be handed a piece of paper to go elsewhere. After leaving, I noticed they forgot a test on the paper, and I had to return for them to adjust and finish the form correctly. Only come her for sub-par service and to waste time.

This place is a total joke! I called and made an appointment with an actual person on the phone…read moreover 4 months ago. Suddenly 3-4 weeks prior the appointment I get a cancellation text. I was counting on this appointment and now with no reason it gets canceled through text, not even a courtesy call? I tried calling to follow up and there was no answer. Don't born with this place.

I am So happy to have a Torrance Memorial close to home. The new office is a perfect location,…read moreextremely clean and the staff goes above and beyond (OBGYN office and lab)!

Very formal, a bit cold but quality care for what type of service it is. A decent care facility in…read morea not so great area. Bad bedside manner.

I like the doctors in this office, twice they've missed something for lab testing, and availability…read moreof appointments is fairly bad compared to other locations. Can't get an appointment on the app here for a week or two out at the least. Every other location I've been to in OC, Santa Monica, DTLA, even Phoenix always has some availability well within 3 days.

Dr Mellman is a fine doctor, but I have had nothing but disagreements with the receptionist, who…read moredo not listen to the patient and want you to see the physician's assistant. Now I have found another doctor, as it became impossible to deal with the receptionist; I have been trying to get my medical records for 3 weeks, and as of today, I still don't any anything positive to say, they say they mailed the form, and I never received, I called again today, and she told me, it was mailed yesterday, I asked her if I can ask one question, she doesn't let you speak. She hang up on me twice. Doctor Mellman needs to hire someone who is respectful to the patients! I still don't have my records to go to a new doctor.

I drive 45 minutes to Dr. Mellman's office not because I like driving but because it is the most…read morecomfortable, pleasant, polite and efficient office I have ever seen. Both Dr. Mellman and Physician Assistant Rebecca Pestle are knowledgeable and, what is so important for me, act as my professional advisors, not bosses. They hear me out, check out my symptoms and complaints and kindly suggest the course of action. Today I had an additional pleasant experience, drawing blood, which I am normally terrified of. Nurse Angie made the ordeal painless and uneventful. (See attached photo). I can wholeheartedly recommend this office to anybody who wants to get kind and competent medical care.

I called and tried to schedule an appointment, but apparently, she hasn't taken in any new patients…read morein almost four years. This review is based on availability only. Trying to find a new Dr. Shouldn't be this difficult.

Billing department billing me from services from 2022 and 2023. Horrible customer service, they are…read morealways behind. TMPN CAN YOU HIRE MORE BILLERS AND STOP OVERWORKING YOUR STAFF!

First time coming here, hidden gem. Receptionist were…read moreamazing & DR was so great and delicate. Would definitely recommend . He is very honest & very welcoming.

I had a mixed experience at this clinic…read more Scheduling my appointment was easy, and I was able to get in quickly. The receptionist who helped me over the phone was very kind and professional. However, when I arrived for my appointment, I was surprised to learn there was a $150 consultation fee. This was never mentioned when I booked over the phone. Had I known beforehand, I would have appreciated the opportunity to decide whether I wanted to proceed. I believe patients should be informed of this fee before arriving. I originally scheduled a consultation because I wanted to explore my options for under-eye hollowness, cheek filler, and other treatments. My goal was to gather professional opinions before making a decision, since this is my face and I wanted to compare recommendations from different providers. Before my consultation even began, I was asked how I would be paying. I mentioned that I had about $800 available on my CareCredit account. The doctor immediately responded by asking if I would be using the full $800. That made me uncomfortable because I was only there for a consultation. After already agreeing to pay the $150 consultation fee, I felt pressured to move forward with treatment instead of taking time to think about my options. During the consultation, I explained my concerns and was recommended cheek filler and chin filler for approximately $1,700. When I said I wanted to think about it and possibly seek other consultations, I felt the interaction became somewhat rushed. I eventually agreed to only chin filler and a lip flip. The procedure itself was completed very quickly. When I checked out, my total ended up being around $800, including additional CareCredit fees that I was not expecting. Considering I received one syringe of chin filler and a lip flip, I personally did not feel the results justified the cost. I honestly don't notice much of a difference in my chin, and the lip flip never seemed to take effect. Overall, I left feeling disappointed. I believe consultations should feel informative and pressure-free, and patients should be given time to make decisions without feeling financially committed. I also strongly feel the $150 consultation fee should be clearly disclosed when appointments are booked over the phone. Unfortunately, based on my experience, I would not return.