For vehicle registration services, this is by far one of the best experiences I've had. The entire…read moreprocess was handled professionally, efficiently, and with great attention to detail. The staff was knowledgeable, friendly, and always willing to answer questions, making everything easy to understand from start to finish. What could have been a complicated and time-consuming process was completed smoothly and quickly. They took care of all the paperwork accurately, kept me informed throughout the process, and ensured that everything was completed without any unnecessary delays. Their excellent customer service, professionalism, and commitment to helping customers truly stand out. If you need vehicle registration services and want a stress-free experience, I highly recommend them. Reliable, efficient, and trustworthy from beginning to end.

Bought a car from another state. Wasn't sure what I needed to register the car and I didn't want to…read moredeal with the long dmv lines. DMV San Diego made the whole process easy and quick. Highly recommend

I wanted to express my sincere gratitude for Yessica Lemus from the DMV Occupational Licensing…read moreunit. Inspection days are usually stressful, but Yessica made the entire process smooth, efficient, and thoroughly professional. She arrived prepared, communicated clearly, and walked us through every requirement with patience and clarity. It's rare to find someone who strikes such a great balance between maintaining high professional standards and being genuinely helpful. Thank you, Yessica, for your fantastic support and guidance!

I had an appt at 2:30. Got there at 2:35…read more The security guard told me exactly how to check in on my phone. I was called up to a window within 10 minutes. (The girl who helped me out was very sweet and helpful and efficient). I went to the next window to take my picture. (The guy at that window was super nice and let me retake my picture a few times until I got it just right) next window, collected my documents. Done and Sitting in my car by 2:57. Literally, so smooth sailing. Nothing like the classic DMV stereotype. Definitely recommend making an appointment though, if you want to be in and out in less 30min!

The employee working at Window 12 was the only bright spot in an otherwise frustrating experience…read more I came in with a complicated licensing issue during a statewide outage, and while most people would understandably be stressed, he stayed calm, professional, patient, knowledgeable, and genuinely helpful the entire time. He treated me with respect and actually seemed interested in solving the problem instead of making customers feel like a burden. The DMV needs more employees like him. Unfortunately, two of the women at the front counter acted like helping customers was personally offensive to them. I was snapped at just for approaching the counter and immediately met with hostility for no reason. If you hate dealing with the public that much, customer service probably isn't the right job. Being stressed is one thing; being rude and dismissive to people asking for help is another. Their behavior was honestly horrifying from my point of view, as someone who has also worked customer service her entire adult life. Window 12 is the only reason this office is getting 4 stars instead of 1. He carried the entire experience.

Not gonna lie, if you're a veteran looking to take care of your VA requirements. This place has ran…read moreme through the ringer. If you go online it says one thing but when you go in person it's a totally different ball of wax. I literally went there for a full week straight because of all the bureaucratic mess. But the ppl were chill, I didn't have no attitude or cuss them out. They are just doing their jobs, but it's the agencies that don't speak to each other is what pisses you off. I was there so much, one person thought I actually worked there.

The San Ysidro DMV field office looks relatively new! This state-of-the-art facility has a…read moreself-serve kiosk to avoid waiting in line. DMV kiosks are convenient and offer services that are quick and easy. No wait times and open daily! I scheduled an appointment for my daughter to take her behind-the-wheel test at 9 AM. We arrived early at 8:45 AM and were directed to window 8 for early check-in. They checked us in and furthermore instructed us to bring our vehicle around for inspection before heading out to take the driver test. I'm not even exaggerating when I say, we waited an additional 50 MINUTES outside in our vehicle, in the hot blazing sun (no shade) before my daughter was able to take her driver test. I was very disappointed in the lack of organization and communication. At times, it seemed both instructors seemed dazed and confused about who was next in line. Mind you, there were (3) separate vehicle lanes and many people were not made aware of which lane they were designated. In the end, my daughter passed her driving test and is now a licensed driver in the state of California. We are super stoked and very proud of her! I will definitely reconsider coming back to this DMV in the future!

Didn't think I'd ever write a review for a DMV. But, I had no appointment on a Friday to get a Real…read moreID in order for me to fly after that requirement in May. I was in and out within 30 minutes and I'd recommend getting there right when they "open." Online it says 8 AM but I got there at 7:30 AM and there was already a line and people coming in and out. Staff was prompt and pretty friendly. Even when I had a question, the answer was pretty solid. Moved pretty fast too! Make sure you fill out the application online to get a confirmation through email because it helped. I did it the night before.

I had a really good experience here! The service I experienced was very friendly and helpful from…read morestart to finish. I'll admit it was my fault and I didn't realize I needed to bring my ID, and I had one of the last appointments of the day. The doors were already closed, so they let me know I wouldn't be able to go back in and out. It was completely understandable though. I ended up coming back the next morning, and it worked out even better. I got there early and was one of the first people to check in at 7:50am. I was in and out in about 11 minutes! Easily one of the fastest DMV experiences I've ever had! I'm not sure how new the QR code system is (I usually try to avoid the DMV and do everything online), but I actually liked it. It shows your place in line and how many people are ahead of you, which made the whole process feel way more organized. All in all, a super smooth experience and way better than what you'd expect from the DMV!

I liked the QR code that was quick but I was G204 I must of…read morewaited for 45 mins then it changed The teller was so nice. But the lady did the test Was rude as the line for photos was long I was done! Waiting for my Real ID

Mohammed assisted me in transferring title over. It was a quick process, no waiting. I will be back…read moreto this specific location. The customer service was fantastic.

Very nervous. Don't like the new test.I have to take my DL after a fail…read more The old test was simple, but when you get use to 1 way, it's hard to change. I don't see a reason for it being changed.

I came with my son to the DMV in order to have him do his written test. We forgot one of the…read morerequired documents and the DMV employee gave us the opportunity to come back within the next 30 minutes with the documents so that my son could take the drivers test. Debbie was the DMV employee at the Poway DMV who helped us not only was she very friendly she gave me and my son grace! Every parent going through this process knows how stressful this can be and Debbie made our day by going above and beyond! The DMV in Poway was the DMV that I went to when I was getting my permit and drivers license and come full circle. I'm here with my son. Thank you so much, Debbie, for making this experience for me and my son definitely a memorable one! :)

Alright.. I gotta take accountability here. I waited and waited to get a Real ID. I mean I have a…read morepassport, so I can use that to travel. Honestly, I felt pretty golden given my passport isn't set to expire for a long while (just got a new one!)... however.... I did not (in all my self satisfied feelings of not bending just yet to "the man") anticipate that my drivers license was set to expire... I no longer had the option of just going online and having one sent to me. Nope. That ship sailed. I'd have to go take my beating like the rest of everyone else. But now I'd have to do it in a time crunch without appointments available. Did this to myself. I take accountability. I absolutely understand that this is my fault. So I can't fault the crazy line in the "no appointment" line. No Sir! That was on me (Although I'm kinda bummed at even a month they didn't have appointments I could book), and this is what I deserved for being so "smart." At the very least they have online check in. So you can get in line virtually and wait from the comfort of a nearby destination. No appointment?!? Either get here at opening or get checked in online. Trust me. The physical line is long and it's just an awful experience to even be inside the building. It's crowded, people are not in good moods, and it's a slow line. This is about 9:30ish. By 9:45 there wasn't a seat to be seen. While I checked in early I decided to poke my head in and see if maybe I could get in even earlier but that was a hilarious thought lol No way was that happening for me. Options if you are waiting at the location? Well, you can tool around Walmart. Grab some food (saw a taco place among others), stand outside like a lot of the younger folks tend to do, or you can wait in the comfort of your car. Which is what I chose. Every now and then checking to see where I was in the line via mobile. But let's ask the real question on everyone's minds...how did my new picture turn out? Awful!!!! Just so bad everyone!!! I don't know how they managed to make someone with a weak chin look like they had a Jay Leno chin... but they somehow managed that feat! Sigh....

Didn't have an appt, waited maybe 5 minutes, was seen quickly under 10 minutes probably. Everyone…read morewas pleasant and nice. Genuinely surprised because I expect to spend like 3 hours at the dmv. These people are doing everything they can to make an annoying experience easier and quick. Probably my best and quickest experience at the dmv to date and I've been driving for 20 years in multiple states!

Filled out everything online, submitted all documents for my son's permit. Waited 2 months and had…read moreto drive 45min away for the soonest appointment. 1) Received a text to click on a link to check in 10 minutes before our appointment time and the link is broken/unusable. 2) Got there and scanned the QR code, expecting to be seen in 15-20ish minutes because we were "Express" (having everything done online ahead of time, and approved, and had an appt time). WAITED OVER AN HOUR. What's the point of "Express" then? 3) I have a screenshot of our online process that says they take electronic copies of proof of residency, printed is not required but is suggested. Finally get called to the windows and the worker says we are REQUIRED to have printed copies. I show her my screenshot and she says, "I need to scan it." I asked her what was the point of submitting the documentation online then? She had no answer, just stared at me. I explained AGAIN and said the DMV website states that proof of residency will be accepted in electronic form, printed ISNT required but is suggested. She stared at us again, long pause, "I need to have the physical paper to scan." I asked again, why don't they have it already if I had to pre-submit it and it was approved. Again, no answer and long stare. 4)I stared back, waiting for direction, and nothing. I asked what we do next and she said "I don't know, I need the paper." I asked if there was anywhere nearby I could print out copies and she says "I don't know." Then I asked what we do when we have them printed and she said, "Get in line agan." Clearly, NOT HELPFUL and had no intention of being helpful, she just started chatting with her coworker nearby about nothing related, NOT A QUALITY EMPLOYEE. *the ONLY good thing I have to report is that the facility was very clean and organized well.

Aloha gang! My return visit to the DMV office in Poway was not bad at all. I can see that they are…read moreworking to have the lines move as quickly as possible. A staff member is there to check you in and lnsure you have all the proper paperwork to complete your transaction. When my number was called the staff member at the window was kind and answered all the questions I had. The transaction was fairly quick and easy. I always try to visit between 1 pm and 3 pm when the line is a little shorter.

Overall, a very good experience. But .... there needs to…read morebe someone at the door who can direct people where to go, especially those who are older or phone-limited. I had to go to a window, out of turn, to ask what I should do or where to go. Eventually, my phone texted me my number and I was good to go. How was I to know this ? Additionally, the very busy camera man is buried back in a corner, and people needing photos stop at the Corrections Line, since they cannot see him until they are on him. There needs to be better signage for him. But compared to the 1960s, so much better.

Did a smog check. Go here if you are happy paying 2.5x the market rate…read more A quick google search will show that smog checks form other providers in the area are $20-40. They charge $79.95! Additionally the pricing for services is hidden in the back auto shop and out of view from customers. Only way you'll know is if you ask, my mistake is a didn't.

Well, I got scammed! I went in thinking this place was associated with the DMV but it turns out…read morehe's just a DMV runner with outrageous prices. I feel like I was taken advantage of because outwardly Bobby came off as nice and trustworthy and there were good reviews here, my mistake. Here is the breakdown of costs: $80 to do a smog check, $150 which he labeled as "transfer fee" and when asked he said that's just the cost to transfer from another state, but after my card was swiped he reluctantly admitted it was his service fee. At the end of it all he doesn't even do your plates correctly with me being military. He also asks you to drive 15min to Cio Insurance (Charles, whom I probably wouldn't trust either by association), to run your VIN number for another $30. The whole vibe of the place is as it is described by another reviewer, sketchy, unprofessional, dirty, no signs of pricing for anything visibly anywhere. When I asked him to itemized the receipt, he wrote down his chicken scratch on a piece of paper and when we added all the numbers up they didn't even line up to what he had already charged on my debit card. Just be warned this is not an honest place. His work is sloppy at best, I still had to return to the DMV to try to fix his mistakes, I just hope he uses the $150 I gave him on something useful.