I rarely write reviews for anyone, but I truly want to write one for Esquire Management because of…read moretheir professionalism and excellent customer service. I have a rental property, and this company managed it for eight years. Throughout those eight years, they did an outstanding job--conducting annual inspections to ensure the tenants weren't causing any damage. Every month, they never tried to fabricate issues just to deduct money from the rent like some other management companies do. When I decided to take the house back, they handled everything thoroughly and professionally. They have a team of contractors, so whenever there's any damage to the property, they have the right people to take care of it. I also reach out to them for referrals to trusted vendors. Even though they no longer manage my property, they are always responsive, enthusiastic, and provide sincere advice whenever I contact them. Tracy Guillen, the owner, is someone I truly admire--she is truly exceptional. That's why I highly recommend Esquire Management if you're looking for a reliable and professional property management company in Ventura County. She is also an outstanding and knowledgeable realtor and broker. Additionally, a big shout-out to Janette and Ana on her team! Bests, Hang Nguyen and Phillip Le

We have had a very negative experience with this management company and would not recommend them…read more Throughout our tenancy, we experienced ongoing maintenance issues that were never properly resolved--most notably the dishwasher, which never worked correctly despite repeated repair requests. The issue was acknowledged but consistently ignored or addressed with temporary, ineffective fixes. The most troubling issue has been the billing and invoicing upon our departure. Unfortunately, my father is very ill, and we needed to move out of the residence as soon as possible to be with him. After 10 years as residents--with repeated requests for carpet updates, virtually no repairs completed, and zero tenant issues--we believed the outcome would be more amicable. Charges, as shown in the attached documentation, appeared to change after the fact, and attempts to obtain itemized breakdowns were met with vague responses or no response at all. This felt highly unprofessional and, frankly, raised serious concerns about the accuracy and legitimacy of their billing practices. At move-out, we were charged $1,200 for "cleaning," which is completely unreasonable. After 10 years, yes, some light bulbs burned out; however, we replaced them. The unit was left in excellent condition and was professionally cleaned. The attached preliminary statement provides no detail or itemized explanation to justify these amounts. Requests for specifics were never received. Overall, this company demonstrates a lack of transparency, poor communication, and disregard for tenant concerns. Between unresolved maintenance problems and unexplained financial charges, dealing with them has been frustrating and stressful. I strongly advise others to proceed with caution and document everything if you choose to rent through them.

I spoke with Malisa at CS on the phone and what a wonderful person. We met Malisa today and she is…read morestellar in all aspects of customer service and such a kind and authentic individual. We were inquiring about a vacation property and getting information regarding the HOA and Malisa was perfect in every way. It's so refreshing to deal with wonderful, joyful professionals who care about community and people. Highly recommended

Very poor customer service, which explains why CPM only has one Yelp star. If at all possible,…read moreCPM will try to make you pay more than it should. When calling CPM, staff gives very little help and is always a new person.

Recently took over our HOA. Poor customer service. Called their emergency line several times…read more(during business hours) & the phone just rang. Not even an answering machine picked up.

Company does not respond to listing inquiries. I called in the morning and was told I'd get a call…read moreback from the listing agent. Having not received the callback, I tried following up at the by calling the main line and was told by the receptionist that I needed to go to go to their website and fill out their website contact form and wait for someone to contact me. Highly unprofessional.

My husband and I recently moved to a property managed by Rincon Property Management. The management…read moreteam is very responsive , especially Liz Otero. She has been easy to get in touch with since the agreement signing process and even checks in every few months to see if everything is good. We had a fridge issue earlier in the year and the team was very responsive and helped us get it resolved quickly. Landscaping and pool care has been kept up with and it is a very clean well run complex.

So far we have been extremely happy and at ease with Rincon Management…read more From finding great tenants quickly, making sure said tenant's necessities were met, assigning landscapers, and mitigating emergencies, they have made our life manageable by managing our property. When unexpected emergencies happen we are kept in the loop and issues are remedied promptly. Recently a neighboring condo had a snake bust one of our pipes. Luckily, Leo got on it immediately. He contacted the plumbing company who caused the issue and took care of our tenants by making sure there wasn't lingering water damage. During this whole process we received detailed updates along with photos of every part of the problem. Leo also approached us in a light way making this situation not feel like the sky was falling. We felt like we could ask questions or voice concerns without feeling like we were bothering anyone. We are so happy we chose this management company.

This is our second Ventura Investment Company property we have lived at. The first property we…read morelived at, we were there for 6 years. The property manager was wonderful, very nice and genuinely cared about the tenants. Whenever something needed to be fixed, she was on it right away! The property grounds were always clean and well taken care of. We are currently living in our second Ventura Investment Company property and have been here for 3 years. The property manager at this location is great and when we need something done or fixed, she jumps on it right away, and schedules maintenance to come out. She is very attentive to our needs, very nice, and checks back in to make sure the job was done. The property grounds here are clean and well taken care of. I would recommend Ventura Investment Company if you're looking to rent. Have a great day! Regards, Linda B.

One of their employees accidentally turned my water off for 3 days in December. I've been calling…read moresince December 6th, and it's February 27th to get a resolution. The last 12 days I've called everyday and no one from corporate has been able to return my call or respond to an email. I pay $3,000 a month, and they have so many empty units, rent is now $2,500 online. They offered me a $100 gift card for 3 days of no water, even though my rent is $100 a day, and I couldn't stay for 3 days. I had to get a hotel because I also have a 5 year old daughter and a dog. No one has replied or responded. Meanwhile the trash hasn't been picked up in 9 days, washers and dryers never work, the hardwood flooring in my apartment peeled up, no one came out so I fixed it myself. I've been here a year and a half, and right now they offer free 1st month rent if you move in, but I got offered $100 for compensation in a place I couldn't live at for 3 days. The hold music says what a great place they are to rent room, and such a respectable company... but I haven't been able to get a hold of corporate office once. This kid Ian keeps saying he doesn't know what else to tell me but sorry they don't call back... Ramona at corporate office is a receptionist and says she passes on every note... it's been 3 months.

LONG TIME HOME OWNER CUSTOMER OF COUNTY PROPERTY MANAGEMENT:…read more I am an out of town landlord who relied on C-P-M to protect my property. LESSON LEARNED! I heard through friends and neighbors my once pristine home in Oxnard California was being trashed by the tenants C-P-M brought to me. I was faced with the sad fact I had to sell my home to financially survive this nightmare situation. Upon evicting the tenants and seeing my home, that LITERALLY LOOKED AND SMELLED LIKE A FARM YARD! I was disgusted hearing Richard Miller, owner County Property Management tell me this was "normal wear and tear". My family has rented homes since I was a teenager. I know the realities. County Property Management ignored my many requests to inspect the home every year. When they did inspect the home, a very few times over a decade, I became suspicious when they stopped providing photos, even one time providing a photo that was not my home!. Richard Miller told me for years these tenants were "living like slobs" so I expected the normal carpet and paint needed when a home is vacated. But I was told nothing about carpet saturated with feces and urine as if cows lived in the home!, stucco being chewed off the home, wood floors ruined, appliances damaged, the entire wood fence ruined, the entire irrigation system ruined, the gorgeous "oasis" landscaping DEAD! etc. C-P-M convinced me to allow 1 dog ONE DOG my mistake for listening. I had to find out through others that these tenants had 4 dogs and what I was told was a "200 pound pit bull". By the time I found out it was too late!. When I pleaded with Richard Miller to help me bring legal actions against these people BECAUSE WE HAD A SPECIFIC CONTRACT DRAWN AFTER I HEARD OF THE DOGS STATING THE TENANT WOULD PAY FOR DAMAGES he instead sent me a 780 word letter threatening ME if I asked for any reimbursement. He blamed California laws and called the state "NAZI". Huh?. That's just a cop out. I've been told by other property managers that now in 2025 there are amendments to leases that property managers should have added to protect them from outlandish Covid era tenant actions. In the very least a real PM would have drawn a complaint and filed it with the tenants insurance company (Providing the tenant actually upheld the insurance requirement in our contract, another thing C-P-M should have confirmed.) It was about this time Richard Miller told me something like this "you made a lot of money, you should be happy". OMG, really? So, first off I had a sizeable mortgage, ongoing standard maintenance I paid, normal repairs, upgrades, new appliances, etc. But, I guess County Property Management just thinks all it's home owners should pay for damages caused by tenants??? and smile??? From their point of view, why not? C-P-M aren't the ones who pay! QUOTES FROM COUNTY PROPERTY MANAGEMENT WEB ADS: "Your Trusted Partner", "top-notch property management services", "our exceptional services" and my favorite "Enhance your property's value with top-tier maintenance" After giving the tenants legal notice to vacate, I was given a date the tenants would be out of my home. I traveled to Oxnard, saw they were not gone. I got NO RESPONSES asking C-P-M why?, when?. I spent days in a hotel waiting for someone to be half-way honest about this mess. I did finally get a message the tenants were out YIPPIE! But, then C-P-M stopped responding to all of my messages BEGGING for them to step up and help me cover the more than $35,000 in damages I had to pay. (To date: I've got more than 30 texts to C-P-M asking for clarity and help IGNORED.) When I tell property managers about this they all say "sue your PM!". They say things like "A Monkey can collect rent... a professional property management firm is paid to inspect and protect your home". When I spoke to an attorney he asked one question... "How often was C-P-M late posting your draws?" I realized the "Blood from a Turnip" rule might apply. If anyone wants to see photos of my home after C-P-M's "top-notch property management services" let me know... also I kept some samples of the carpet for sniff-tests. PS: Go figure, these tenants offered to buy my home for about $230,000 less than it's value... great plan huh? Turn a beautiful home into a pig-sty then ask to buy it cheap. Just disgusting.

I have had great service from CPM ! In a recent rental situation, I was impressed that the…read moremanagement and staff there were as helpful, personable, and responsive as they were. I appreciated the communication, problem solving efforts and technology of the group. The online portals were very accessible and provided 24/7 management of my payments and insurance needs. Excellent doing business with CPM!

We employed Barlow Realty for the sale of our Leisure Village condo. ALL of the Barlow Family we…read moreworked with were knowledgable, helpful, professional, and friendly. McKay suggested some quick, practical, and economical improvements be made to the property and oversaw the project for us. The property sold quickly and for more than we expected. Their knowledge of the Leisure Village Association rules and regs was beyond helpful. We wish had known about them when we purchased years ago because they really know the local market. Our experience was positive and seamless. We would use them again and recommend them highly.

I was with Barlow Property Management (BPM) for 14 months. I rented in Leisure Village (LV) and…read morewhen I moved out, I found someone to take over my lease so Dan Klein did not miss a payment. I paid the entire month of Feb. and moved our on Feb. 14th. The new tenant, by law, could not move in until March 1, 2025 but she moved in on Feb. 28 as witnessed by the neighbors. In addition, Dan Klein, the owner, was to pay LV change of tenancy fees of $80. Dan Klein and McKay with BPM charged me both the $80 and for the last day of Feb. even though the new tenant moved in on that day. This is all illegal. Nothing new for both McKay at BPM and Dan Klein. They are horrible and will charge you for things that are not even legal to charge you for. NEVER RENT FROM BPM!

Poor management and raise rates vs making improvements. Do not recommend. There are no improvements…read morebeing done just rates going up when most can barely put good on the table

Absolutely terrible experience with Concord Consulting and Association Management, Inc…read more It feels like they just don't care about the tenants or the owners of the property. Avoid them at all costs if you want a responsive management team They seem to lack basic professionalism and often come across as dismissive when people raise legitimate concerns. It feels like they're doing the bare minimum and aren't truly invested in the community's well-being. Marissa Honorof is rude, incompetent, and completely unhelpful. If I could give zero stars, I would. Concord Consulting and Association Management, Inc. is a nightmare to deal with.

Please be careful of Amber Hindley and Chelsi Reuter. They state they represent the board not the…read morecommunity members. Amber is extremely rude and won't respond to your messages in a timely manner. I met Chelsi for the first time tonight and she was rude and arrogant. I just feel bad for them. They think they are serving a purpose in this world and making communities better when in fact they are representing boards that could care less about their community members. Way to go, Girls! Glad you think you are doing something productive in this world.

Garages are damaged and partially flooded. They have not come on site or sent anyone to investigate…read moreand we are without hot water due to the water heater closest all being exterior and got wet. I guess it's ok as long as thier home have hot water and no flooding

This is a good real estate company. You can trust Diane Kubiske with your real estate needs.read more

this is the best property manger i have ever had- adn i owned retns in 3 states with a dozen…read moremanagers---hertiage is by far superior in every category--i tried walker -paul, aa p m --which is in ventrua not ox- just po bx, had dealing with moll-- none can cpompare with dians's leagacy -amris ia superb--she know how to reat peopel number 1 -adn with grace and professionalism-- rsvp to your questions adn earns their fee not lie some lazy companies- she even was able to activate virus rent -- i can say enough about how well they perform - andi have had some problem tenants. excells