Fraud Warning - Extremely Unprofessional and No Transparency…read more My experience with this property management company was extremely disappointing and concerning. Communication was consistently poor--multiple emails and phone calls went unanswered, and meaningful responses were rare. After move-out, funds were deducted from our security deposit without clear justification. We repeatedly requested itemized documentation and physical evidence to support the charges, which tenants are generally entitled to receive under standard tenant-landlord practices. Despite multiple requests, this information was never provided. We were charged for items and installations that were not present at the start of our tenancy, and the deductions appeared to exceed what would typically be considered normal wear and tear. Based on what we observed, the charges seemed more consistent with property improvements or upgrades rather than tenant-caused damage. We offered photographic evidence of the unit's condition, but it was disregarded. What was most troubling was the complete lack of transparency and good-faith communication throughout this process. I interacted with two individuals named Cindy and another named Hope, and despite repeated attempts, no one took responsibility for addressing these concerns or providing proper documentation. Given our experience, tenants should proceed with extreme caution. Security deposits are meant to be handled according to clear standards and accountability, and that was not our experience here. I am in the process of reporting this matter to the appropriate consumer and housing authorities for review. If you are considering renting through this company, document everything thoroughly and think carefully before trusting them with your deposit.

I've been using Lexington Property Management for 6 years now, and they are the BEST! With their…read morevetting system, they never fail to present me with the most qualified applicants, which has resulted in excellent tenants every time! Their response time for my tenants is speedy, and everyone at Lexington is so easy to work with! I highly recommend Lexington Property Management!

We were renters for a decade and Secure One Properties were top notch from start to end. Any issues…read morewe had were addressed immediately and they are so nice. We might rent out a house soon and would look no further than Secure One. They really are the best of the best.

Secure One Properties is great!…read more They made renting a home go so smoothly and our property manager Francine Benevente made everything seamless. They were so responsive on any questions or needs. I would recommend Secure One Properties to anyone needing a rental or even to purchase a home.

Been living in an 805 Leasing home for the last two years and have been thoroughly impressed with…read morehow proactive they have been in maintaining the property - even better because they do it without coming off as pushy. They've been a pleasant reminder of how nice is it is to deal with professionals that are timely and competent!

As a renter, I would avoid renting a property managed by this company. This company took over a…read moreproperty we rented after 7 years. We found how they manage work orders to be inappropriate. We ultimately asked that they not provide our contact information to vendors after being contacted by several vendors to make repairs we had not requested and were not aware of. Their move out procedure is unreasonable. While we did receive 97% of our deposit back, the move out walk through lasted 1hour and 45 minutes and mostly pointed out items to be addressed by the land lord. We were not able to use the trash service our last week of renting due to 805 leasing requiring no trash be left in trash cans. There was a significant amount of instructions about replacing light bulbs and the exorbitant charges you will incur if the light bulbs don't match or are burnt out

Great experience with this pm, especially with the maintenance requests, so quick and Andrew knows…read morehis stuff!!!

CR Property Managed the rental I lived at for the past 6 years. Devin Dyer was my agent and was…read moregreat at addressing my questions and any issues that surfaced in a timely manner. At the end of my lease, there was an oversight on my part with the move out date. Devin went above and beyond my expectations to get the property occupied and save my refund deposit. Devin is highly recommended!!

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Owner of MPM management responds showing dates that are post my review and weeks after the garage…read moreissue arose showing that nothing was done in a timely manner. Noteworthy and thank you for making my point for me, the timeline does in fact speak for itself! And no, the other tenants are not happy. Also, I had to email the owner of the building and tell him that it was the receiver and not the clickers as the management company insisted, it was after that email that anything was properly repaired.

If I could give this zero stars I would. Don't apply for their properties. It is a scam and they…read moreonly want to collect application fees. First time applying for a unit I was never even given my credit report in return after paying $70. I had to ask for my money back because my report was never even sent back to me or my boyfriend. I didn't even get a response or was never acknowledged that all my personal information and application were received....and that's A LOT of personal information! Three months later, applied again for another unit opening and was told it was first come first serve- that was a lie. With almost a 800 credit score and turning in the application BEFORE the showing and still was told they went with a "better option". This agency lacks communications and is unable to provide details that are necessary. This complex is a scam and the agents are too.

TCG Properties was managing the town-home I recently leased in Oak Park. I worked closely with Paul…read moreand Jennifer and had a great experience with them. Yes, he wanted to make sure that I filled out all of the paperwork properly and provided him with my bank statements, credit report, pay stubs, etc...but I'd expect to share that with any property management company when leasing. If it were my property that they were managing, I'd know that I was in good hands with them protecting my best interests. Any questions that arose during the process, Paul and Jennifer were quick to respond.

I had a wonderful experience working with Rincon Property Management…read more Before choosing a property management company, I spent a lot of time researching my options and had several conversations with Kenya. From the very beginning, he was patient, knowledgeable, and understanding. He recognized my hesitation about hiring a management company and never made me feel pressured. Instead, he took the time to answer my questions thoroughly and helped me feel comfortable and confident in my decision. Kenya connected me with Dio, who turned out to be an excellent fit for both me and my property. Throughout the leasing process, Dio was incredibly professional, responsive, and knowledgeable. He provided thoughtful recommendations, communicated clearly, and helped guide me through each step. As a first-time experience working with a property management company, I learned far more than I expected. The experience gave me valuable insight into leasing, tenant screening, documentation, and overall property management. What stood out most was the team's responsiveness and willingness to answer every question I had. They listened to my concerns, respected my goals as a property owner, and worked collaboratively to find practical solutions. I always felt informed throughout the process. Another reason I chose Rincon was that the company felt personal rather than transactional. While I haven't yet had the opportunity to meet the owner, Peter, I appreciated learning about his background as a Fire Captain with the Ventura City Fire Department. As someone in the medical field, I value professionalism, service, and integrity, and I felt those values were reflected throughout my experience with the entire team. It's also inspiring to see someone successfully managing properties while serving the community. I truly enjoyed working with Kenya, Dio, and the Rincon Property Management team. They are professional, knowledgeable, responsive, and genuinely care about providing quality service. I would not hesitate to work with them again in the future and would absolutely recommend anyone considering property management to give them a call, ask questions, and see if they're the right fit for your needs. Thank you, Rincon Property Management, for making what could have been a stressful process such a positive learning experience. I hope to have the opportunity to work with you again.

So far we have been extremely happy and at ease with Rincon Management…read more From finding great tenants quickly, making sure said tenant's necessities were met, assigning landscapers, and mitigating emergencies, they have made our life manageable by managing our property. When unexpected emergencies happen we are kept in the loop and issues are remedied promptly. Recently a neighboring condo had a snake bust one of our pipes. Luckily, Leo got on it immediately. He contacted the plumbing company who caused the issue and took care of our tenants by making sure there wasn't lingering water damage. During this whole process we received detailed updates along with photos of every part of the problem. Leo also approached us in a light way making this situation not feel like the sky was falling. We felt like we could ask questions or voice concerns without feeling like we were bothering anyone. We are so happy we chose this management company.

We've been working with Kerri Brown for over a year, and she's really turned things around for our…read morecommunity. After a period of unstable management, Kerri was assigned to our account and had to pick up the pieces. As an HOA Board member, I've personally found her to be responsive, personable, and incredibly effective at her role as our community's property manager. Under her stewardship, we've accomplished several large projects in our community (such as the mandated CA Balcony inspections and repair, unit painting projects, and locating new vendors for Landscaping/Pest Control) and I feel great about continuing to work with her. Thank you for your time and effort Kerri, it is much appreciated!

Our community recently switched to this management company, and unfortunately it's been a…read morefrustrating experience from the very beginning. They sent residents a link to set up an online account, but the registration key they provided didn't work. When I tried to get help, the phone number on the paperwork was useless, and I ended up having to search Google just to find a way to contact someone. To make matters worse, I've been requesting a green waste bin for over a month and still have not received a resolution. I've called multiple times, but each call has gone to voicemail, and none of my voicemails have been returned. I've also submitted multiple inquiries through the resident portal, but the only responses I've received have been generic messages saying they would "look into it," with no actual follow-up or progress. Waiting over a month for such a simple request is completely unreasonable. In the meantime, yard waste has continued to pile up, creating a potential fire hazard and possibly attracting pests. Communication has been consistently poor, and getting even basic issues resolved has been unnecessarily difficult. First impressions matter, and this transition has not inspired confidence. I sincerely hope they improve their responsiveness and customer service because the experience so far has been extremely disappointing.

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I am a neighbor to one of the houses they manage very rude and condescending renters. Beware of…read morelandlords like this.

A property manager that won't show a property is worthless. As a landlord I would change companies…read more There are many bad property managers, but I have had some good ones. This is not one.