Great team of staff that helped me recover after a fall. Caring aides, pt, ot, dietary, etcread more

This place is horrible!! I can't believe they stay in business. I think they are under staffed,…read morebut they told me by standards they are over staffed. If that is true then they are under trained. I would not take my neighbors sick dog that craps on my porch here. All living things deserve respect and this place doesn't give it. They treat their residence like they are a burden on their work day. I hate this place and as soon as my Aunt is cleared medically to come home she will be.

Great small quiet place! Employees are very caring towards my Dad Ed!read more

My husband has been at Avon Oaks for months. He suffers from delusions complicated with…read morehallucinations as one of his many medical issues. All of the staff have been absolutely amazing. Every person there I have been in contact with has been forthcoming with any questions I may have & react quickly with any requests I have as well as keeping me updated on his actions & state of mind. He's physically looked the best he has been in months--even his doctors have commented on that. He's getting the best care & is in the right place at the right time. Though it pains me to see him in this state, he is where he should be at this time. I would highly recommend Avon Oaks to any family member seeking long or short term care for a loved one.

Terrible outcome from here!! My mother got a bedsore and they did not take care of her. It got…read moreinfected and went into her bones. She ended up in the hospital and then home with hospice.

extremely short staffed on nurses. The nurses they have they are requiring to work an unsafe number…read moreof hours.

Absolutely beautiful facility offset by sheer incompetence in patient care. A boarding facility…read morefor a dog provides better care. You should be ashamed.

I was visiting an art show which is in the hallways so I saw the interior of the Community Center…read morebuilding. The place is wonderful. The people were sitting outside visiting and taking in the sunshine. The front desk ladies were friendly. The residents walking around said Hello. The only odor I smelled was the aroma of lunch! Candid pictures of residents are in the walls. Activities and crafts are out to show. There is a plant light for succulents. Around the grounds, the mostly one story resident buildings are very nice with garages. The windows appear to be the crank open kind. There are lots of trees and birds. A lot of staff were visible. The Community Center and area look very inviting.

From the owner: We are a vibrant life plan community, located in northeast Ohio, just one mile from Oberlin College…read more Kendal at Oberlin is a community where older adults can thrive and grow. Many educational and cultural opportunities are available to everyone.

I have personally been here and seen what a wonderful job. This staff does at Sandy's adult care…read more She loves her people she does their hair their nails will sit with them for hours. What I love most about it is that the state comes once a year to make sure that she has everything in line, and if there's something wrong, she has to fix it

First off everyone needs to know THIS IS NOT AN ASSISTED LIVING FACILITY!!! This place is licensed…read moreONLY for Supportive living, and the difference being this facility is NOT regularly inspected. It is only inspected when they apply for the 2 yr license and it is announced!! Also the state does not survey residents about care. The first visit I had with my mother at Sandy's I cried and one of the staff laughed at me saying, "why are you crying." My mom said "I am the sensitive one, very caring and empathetic." It wasn't until the second visit that I became very concerned, I was asking a staff member about Sandy's past, and I was searching the night before on the internet trying to feel more comfortable with my mothers life in her hands. Well I turned around and Sandy is behind me with a snarled face saying, "I don't like you digging into my past, you don't need to see the state papers, I'm a member of St. Peters and I know your father, your just trying to move her out of here and I don't like it." And then the most troubling of things to say to anyone she snapped at me and said, "You better go sit with your mom, she's gonna go fast." Neither Sandy, nor the one staff member (ya, only 2 staff but she claims there's 3) have any compassion or care. I went there 6 or 7 times over the coarse of 3 months and was told at the door, "shes sleeping" all the times were different. There was a medication for my mom who had Alzheimer's that when she would start seeing things or get out of control (which she didn't do, if she was comfortable and in a calm environment) would sedate her and she would sleep for a day. My father visited my mom every other day and he said 3/4th of those times she didn't even know he was there and she didn't speak. Her progression with Alzheimer's was slow and it had only been 2 1/2 to 3 yrs, I just don't see how in 3 months she could go from knowing my name and being coherent to dead. The fact that she was always sleeping scares me to think they kept her doped up! Also in 4 months time my mother lost roughly 40 lbs, their was nothing but skin and bones in her casket! My mother was not sick or ill she was quite healthy, she should not be dead! The fact that Sandy lies and advertises as an Assisted Living Facility, has anything she told my family about her death discredited. And she charges ALF prices, my dad paid out of pocket $3500 a month!!!!! There was obvious neglect here, which troubles me to no end to think about. If you love the person who needs care, DO NOT SEND THEM HERE!!! Also this place is called "Adult Care by Sandy II" , she had another house but it was shut down reasons unknown at this time, but I will find out!