I really like Dr. Cole. He actually listens, doesn't rush, and made me feel comfortable and…read moreconfident about my treatment plan. I'm grateful to have found him.

Quentin Farmer was very kind to me as he related Dr. Halls unhelpful answers. The guy that gave me…read morethe walker was also very nice. Other than that, the employees acted like it was their last day on earth and they have to spend it working at resurgeons. Most of the employees shared Dr Hall's lack of concern for anyone else.

Impossible to get an appointment It has taken a week left…read moremessages and still no one has returned the call Absolutely the worst service possible

incredible care. Therapy/therapists( Physical, Occupational and Speech) are unparalleled . I…read morerecently spent two weeks as a patient following a traumatic brain injury and just went home! So grateful for the expertise and dedication of the entire rehab team (Led by Dr. Alan Harben). I can talk and communicate coherently, walk with my cane, and live my life successfully, due in no small part to the therapists, drs and nurses, as well as aides/care partners. Thank you from the very bottom of my heart to each staff member and volunteer!! Love Susan Baughman August 2024

I recently sought help for my hip pain and I must say, it's been an invaluable experience..! Thanks…read moreto Allie and the team, I'm well on my way to a pain-free life! Things you should know: I. PARKING Benchmark is within a plaza and shares a free, public parking lot with the adjacent businesses. II. SERVICE Allie, my therapist, has been instrumental in my recovery journey. She tailored a personalized treatment plan that has not only alleviated my hip pain but also improved my overall mobility. I highly recommend Benchmark Therapy for anyone in need of top-notch care. IV. CAPACITY I stress scheduling an appointment and then more in advance to ensure a slot in their schedule. They're great at what they do and so they're in high demand.

I normally don't write reviews, but I've been going for a month or so and have had nothing but good…read moreexperiences. Erik is a knowledgeable and understanding therapist. Sabrina and Samantha have both been amazing as well. I've gotten a lot of range back after shattering my wrist completely and being told I might not get much back. Its a smaller open room environment, but the ratio of therapist to patients never seems to go over 1:2. I've been to several other physical therapists over the years and hated it....and after coming here, I not only feel as though I'm making progress, but I look forward to going each appt.

This place is absolutely amazing I can not imagine a better rehab facility, any where. Everyone has…read morea clean private room. They let you choose what you want for meals. Every person here seems happy and nice. Someone comes in and asked are all right, are you hurting, can I get anything! This is in addition to the call button for immediate needs. The PT and OT is top Notch.

My grandma was sent here after having an above the knee amputation from Northside. DO NOT BRING…read moreYOUR LOVED ONE HERE IF YOU DO NOT PLAN TO SPEND EVERY MOMENT WITH THEM TO ENSURE THEY ARE BEING TAKEN CARE OF. ALSO NOT NON ENGLISH SPEAKER FRIENDLY!!!! My grandma is old, doesn't speak English and is on heavy meds so she's not coherent and they took full advantage. The staff is rude and is very selective about who they greet or assist. Physical therapist refused to give a recommendation for a motorized wheelchair with no reason provided. She was sent to the ER the one day I had an appointment for my mom with no notice and I fully believe it's because they didn't want to deal with her anymore. When we returned from the hospital they neglected her wound and my many requests to get assistance. A nurse even told my mother when she was here to watch my grandma that she wasn't "our slave" and she doesn't need us to tell her how to do her job when we asked her to change the dressing and even the translator was appalled. Worst facility and experience ever! I had to quit my job just to make sure she's okay and I can't imagine what would've happened if I wasn't here. Made a very stressful situation that much worse. It's very much just a job/routine for them and they run it that way. With the exception of Dr. Aslan and our case manager Rita. The nursing staff is the worst!

I had a knee replacement in late January, and had physical therapy at Family Physical Therapy that…read morewent from mid-February to April. I was very impressed with owner/therapist Kim, who really knows her field and provides the personal attention you might not get at a larger clinic. Chyrell, the receptionist, always welcomed me with a smile to get the therapy session off to a good start. Overall I'm very pleased with the outcome of the therapy. I just returned from an overseas trip, and my FitBit tells me I walked an average of three miles per day; I couldn't have done that before the knee surgery and therapy. I highly recommend!

From the owner: Our mission is to take a holistic approach and look at the whole body while providing the highest…read morequality of rehabilitation, therapy, assessments and modality services anywhere.

This place may have been great at one time, but those day are long gone. The food is terrible and…read moreno matter how many complaints they get they do nothing to change it. The staff in the dining hall has an "us against them" attitude. The administration is tone deaf at best, and their care for the residents is nonexistent.

Exceptional service, professional care and genuine, heartfelt compassion -- all describe the…read moresuperior team at Villas of Canterfield. Dusty, Judy and team are unmatched in the area. It's easy to rate them with five stars!

Nurses. They made my husband wait an hour before helping him to bathroom in a very crowded room…read moremade for 1 but holding 2. Do not use this place.

A great facility. The therapy is top notch! Excellent caring staff. PT, OT and other services were…read moreprovided.

I understand that everyone's medical needs are different, and people will respond to treatment…read moredifferently based on their own needs and experiences. The following is just a screenshot of my experience with this facility. Firstly, this facility was highly recommended and encouraged by Northside Hospital and their doctors during my mother's unfortunate visit before her discharge. It also had good reviews on Google and other outside sources so I was excited that my mother might be going to the best place for her well-being and to get the help she needed. Upon admission to Encompass, they were taking pictures of any injuries, I assume to cover their own liabilities but also took pictures of her genitals, which is illegal I've learned. She had a bad rash from being hospitalized for 2 weeks and having bouts of diarrhea during her stay at Northside Hospital prior. My mother was at Encompass only a week and this rash on her bum, that they took pictures of, was not treated by this facility during her stay. She was only given a shower by the staff once in that week. Other showers were requested but only got towels with no assistance. The nurses had a lackadaisical and dismissive attitude about the bed & chair alarm as well, often sounding off for more than 10 minutes at a time. The nurses didn't check on her often, I was there regularly for more than 5 hours or more and they didn't even poke their head in the door during my visits. The only time they had any interaction with her was at meal times, medicine times, or when the bed alarm was activated. On another visit, her scheduled therapy was listed until 12:30 and I arrived at 12:20 - she was in her room eating lunch at that time. When asked about it, they said they finished early. If she was capable of doing all they asked, they should fill the remaining time doing supplemental exercises or just walking. Physical therapy, of which this facility prides itself on, "5 hours a day" I was told at first, has not been adequate for my mothers' needs. (The 5 hours I was promised quickly became just 1.5 to 3 hours a day after her arrival.) Also, upon taking in a new patient, the doctors just mirror all the medications and oxygen needs that the hospital had administered prior, without their own evaluation of any kind and without viewing a time-chart of when the medicine was last given. I had instructed the hospital to stop giving her certain medications based on her previous list of allergies and reactions to the meds she was given. Upon entering this rehab facility, they just started them all over again without evaluating the need for them. (The list included anti-diarrhea, one for constipation, psychiatric meds, another for sleeping, 3 different antibiotics - antibiotics given for no reason) After confronting the doctor about this, she reluctantly agreed to stop just one of the psychiatric medications they were giving her to calm her down, only based on my complaint. The oxygen was also unnecessary, (she averaged 92) but she was forced to wear it resulting in a open sore in her nostril. I was told several times that the "respiratory therapist" would need to evaluate the need for the o2 but, to my knowledge, no evaluation was done and only physical therapy monitored the o2 level. I would also expect the case worker would've been in touch with me much sooner and would not have to be tracked down after being there 3 days. I called the main line and the lady who answered was snarky and rude, snapping at me saying, "I need your mother's name, you think". The man stationed at the front desk in the evening seemed to be conducting his own side business on the phone, and this front desk job was just a nuisance to him. I requested an early discharge due to many issues with this facility. Upon confirmation of an early discharge, I was told to be there at 10am. I arrived at 9:30am and My mother was still sleeping, breakfast cold. The nurse said they were unable to wake her for PT or breakfast that morning. "What did they give her last night to put her out like that?", I asked the nurse. That was not usual for my mother to be so groggy, especially at 9:30am. Was this a personal attack for seeking an early discharge? I later saw a schedule from her last day stating that she indeed had therapy when she was not present for it. I guess they just billed it to insurance anyway. I suspect there are others that have experienced similar events and have said nothing. Maybe society has become used to being governed by many questionable practices and has become too forgiving of others instead of correcting bad behavior. Maybe they just don't know they're bad. I just wish people knew and wanted to do the right thing.

I'm a 76-year-old woman. Two days after Christmas I slipped from a footstool and landed on a tiled…read morefloor, breaking my hip in two places. Unable to get up, my husband called 911 and I was transported by ambulance to Kennestone hospital. Early the next morning, I underwent surgery to repair my hip. Pending release, I needed to select a rehabilitation facility. The hospital gave us a list of about 10 facilities in the Atlanta area, but the online reviews were largely negative. Fortunately, my family did some fast research, talked to friends about alternative facilities, and Encompass Health and Rehabilitation Hospital of Cumming was the overwhelming recommendation. After several phone calls between my family and Encompass, my surgeon gave me a referral to the Cumming GA facility. A bed opened on New Year's Eve, and I was transported there late that night. The level of care I received was exceptional, and with the treatments from their phenomenal occupational and physical therapists, I was released in 7 days. The entire staff, including medical, therapeutic, and administrative, were excellent. Now at home and with the aid of a wheeled walker plus in-home PT twice a week, I'm continuing to improve. I strongly recommend Encompass Health for anyone requiring similar services due to injury or illness. Go to their comprehensive website (encompasshealth.com) and, if you have any questions, call them at 470-522-4200.

Sovereign Rehabilitation has been my lifesaver since having knee surgery in September. Both…read moretherapists, Kelly and Angela have provided me with a comprehensive plan that has my knee in better condition than I thought would be possible after my surgery. Both therapists are pleasant, knowledgeable, professional and are very encouraging. Many a morning just after having surgery I would come into my session not feeling very motivated and in pain. With the encouragement of Kelly and/or Angela, I truly felt so much better after completing each session! They care about their patients and are always willing to listen and provide suggestions. Appointments are easy to schedule with Jasmine and there is rarely any wait time. I highly recommend Sovereign Rehabilitation for a variety of physical therapy needs! You will receive quality care and see results!

I had a traumatic brain injury on 12-20-2013. I had to learn how to walk talk eat and couldn't see…read moreout of my left eye. Praise Jesus I have got back to being able to do most things. I was sent here on March 11, 2014 by my husband. I was so angry with him. I hated having someone with me at all times. When I came back home 4-11-14 I wanted a divorce I was so angry. We had over a year of counseling with our pastor and today we're good. I thank him for sending me now for I know he did what he felt was right. Thanks that I have accepted Jesus as my Lord and Savior. I know everything happens for a reason. My suggestion if you have a loved one who sustained a TBI first have them put on an anti depression medicine that will help them. Fortunately I never had to have my head cut open for it stopped bleeding the next morning but most people at Restore have and they will help them get back to the new normal. God Bless all the great people who put up with me for I was so full of anger I wasn't very nice. Jackie Lavelle I can only pray for all who cared for me have forgiven my awful nasty sometimes abusive behavior

Our adult daughter has been a resident at Restore Neurobehavioral Center in Roswell for more than…read morethree years. Traumatic brain injury is difficult to explain until you have lived it. For our family, the excellent program and caring staff at Restore have been a godsend. We have found both management and staff to be kind, responsive, and knowledgeable and with very little staff turnover. Our daughter has profound short-term memory loss but every single day she tells me again how much she enjoys Restore. We have eaten meals there with her many, many times and the food is very good and nutritious with several options for every meal. I don't believe I have ever seen them serve fried food and our daughter tells me every day what her evening meal was and how much she likes it. She goes on outings regularly, which she enjoys very much. The medical staff calls me for every incident of any kind that involves our daughter. The therapy staff members are extremely competent and able to discuss our daughter with me (I'm her guardian) in great detail. They KNOW her, respect her, and treat her like an adult. They accommodate family visits by driving her one-way more than 50 miles every other week (we return her in the afternoon). Restore has changed our daughter's life for the better and by doing so has given us great comfort that she is in good hands. We highly recommend it.