When you're dealing with an emergency sewage backup, every minute feels like an hour. I called this…read morecompany at 3:25 pm expecting to be put on a long waitlist, but to my surprise they had a technician, Isaac, at my door by 3:45. That kind of response time alone deserves five stars. From the moment he arrived, Isaac was professional, calm, and clearly knew what he was doing. He quickly diagnosed the problem, explained the situation in plain terms, and immediately got to work. Within an hour, our pipes and lift station--completely backed up--were fully unclogged and running smoothly again. What impressed me most was not just the speed, but the thoroughness and care. Isaac treated our home and situation with respect, making sure everything was handled properly and that we understood what had been done. In a stressful moment, he made the entire process straightforward and reassuring. If you're ever in need of drain or sewage services, don't hesitate to call them. It's rare these days to find a company that responds this quickly and delivers this level of quality. I cannot recommend them highly enough.

They were great fixed my problem very professional and fast great work. They left the area very…read moreclean when they were done working.

We built a house and requirements of the Home Owners Assoc. is to install on all lots an AdvanTex…read moreTreatnent System. It has to be checked annually. We get a bill mailed, pay online through www.anchoragetank.com and then they typically come out and inspect the septic systems efficacy making sure it's running properly and if it needs being pumped out. Anchorage Tank is who our contract is with, they bills us and we pay, but these guys work for them, subcontracting. It's no fuss no muss, they arrive, do the annual maintenance checkup and leave. If there's an issue they'll inform you but 3rd year in and the septic system is running properly. Call Anchorage Tank at 907-272-3543 or these guys.

A+ Services has been pumping our septic tank for over 30 years. I have it pumped twice a year to…read morehelp keep it healthy and functioning. Their customer service is superb: Their tanker shows up, they hook up the hoses and pump the tank dry. They have NEVER spilled anything in the process, and always leave me a condition report. Whenever I have questions, they are knowledgable and forthcoming with valuable information. They do a necessary, but perhaps nasty, job cheerfuloly and professionally. Thank you A+.

Where our pipe froze and split open the water flooded our basement. We called Dry Out Systems. They…read morecame right out and told us what they would do. get all the personal property out and stored, pull out the damaged carper and pad do the flood cuts and make sure everything got dried out. We signed with them. They came and put in several humidifiers and fans And ordered two storage units that were placed in our driveway. Then they just started monitoring to make sure the equipment stayed running. They refused to remove the personal property or pull up the carpet and remove the padding or do the flood cuts. After 19 days we fired them and got another company. The completed everything in 3 days.

Wow. The owner and employees were very professional but also caring in our situation of having…read morewater damage at our rental home and the insurance company would not cover it. Rylin called often to update me on progress and assure me that things would work out. They also kept in communication with our property mgr.. I can't say enough good things about this company. Our mgr will definitely be using them again. Top notch company for sure.

no negative just positive love the company love the…read moreemployer especially Jerry goes out his way they definitely take their work and their customer service with a passion, I call diamond heating they came out whatever they were doing to my HVAC something always come up wrong, I always go back to Arctic 24 hours I highly recommend this company you won't be disappointed just give them a call, definitely a sucky New Year's beginning our HVAC heater went out we have no heater for two days the company definitely concerned about us they're trying to save us money waited on Monday not the weekend there is a so we waited till Monday they came, and took care of it and definitely educate us on our HVAC ever since we never have a problem.

Called because the house was not warming up, down to 58 degrees. His technician was on the way to…read moreGirdwood on a call. He asked me to send a couple pictures of the unit. Just by looking at the pictures he identified the problem. I was able to fix it and house is warming up. Thank you!

Called TCM after water damage to the kitchen floor. They were outstanding in their reaponse and…read morewere great in dealing with the insurance company. They were fast and very easy to get hold of when questions arose. The subcontractor....Wolverine flooring who did the floor was also outstanding, i would call TCM again in a heartbeat,

They asked me to review them so I will. Initially they are very responsive and communicative. It…read morewas downhill from there. I followed up with them from that first meeting and was told work would be scheduled in two weeks. My insurance was completely on board and approved the estimate. It was over a month and nothing. It finally took me calling texting emailing daily all day to get scheduled. Long story short and no exaggeration it took two and a half months (the AK summer) to get this small home restoration done. And a year later they are invoicing me saying I owe them and my insurance company isn't responding. So again I emailed text and called for a week until it was resolved. The employees are great. The management and ownership or whatever is the root cause is a complete nightmare. I legit was my own project manager for this company.

They came out and replaced and repaired what was needed in a timely manner. They even checked out…read moreboiler set up and gave suggestions.

Amazing service and great pricing. I had them come do an annual clean and inspection and then…read moresigned up for reoccurring annual maintenance. I found the tech who came to my house very professional, explained everything to me and how the requested annual maintenance agreements worked and even scheduled my next annual while he was here. I was a plumber for 20+ years so I've seen my share of good and bad and Rock Solid is top notch

We've used Intelligent Design for a few years now as our HVAC and plumbing contractor and would…read morehighly recommend them for your residential needs. They've done everything for us from completely redoing a system installed by another contractor for a mother in law apartment that was piped to the wrong tank, to a complete conversion of an oil/propane system to natural gas (shop/apartment, house and detached garage). Won't find anyone better than Jake in this town for residential HVAC!

I work for a management company here in Anchorage and use Intelligent Design often for emergency…read morecalls and work orders. Jake is always super willing, professional, and quick when dealing with 3am emergency calls. During the day, the staff is just as amazing. I would HIGHLY recommend Intelligent Design for all your heating and plumbing needs.

We had a water leaking issue at our home that we didn't know the exact cause. The AK restoration…read morepro team was able to help diagnose the issue and to prevent the issue from getting worse. I appreciate the team's communication and their flexibility with their scheduling. They also offered great insight and references for the next steps to address our home issues.

We used AK Restoration Pro to help dry our floors when we had a pinhole leak in a pipe; they were…read morehighly rated, and able to respond quickly, and we had no idea what to do as we'd never encountered a situation like this before. We will never use them again. After an initial inspection, we were told a team would be coming to set things up. That team was led by a smooth talker, while courteous, was unprofessional - they showed up high out of their minds, and took about 45 minutes going back and forth to their van, to plug in 4 fans and 1 dehumidifier. We learned a few days later that they walked out on their employer (not shocked); a few days later, we learned they did a poor setup, pointing fans towards one another, effectively cancelling each other out. Shocking, was the bill. 4 fans, 1 dehumidifier, for one week, $2500. The only labor they did was plugging in the fans and dehumidifier - that's it. These same fans can be purchased at Home Depot for $60/ea. The dehumidifier, while big and loud, removed less water than our home dehumidifier, which they included pictures of in their invoice. The invoice was sent on 3/6/25, though showed a due date of 2/5/25, making it over a month late on the same day it was sent. Frustrating, to say the least. Hopefully we'll never find ourselves in a situation where we need to do something like this again. If we do, we most certainly will not be utilizing AK Restoration Pro.