Wilkerson Landscaping was the only firm that responded to my request for quotes on a job I was…read moreunable to do myself. My project was to re-do my dismal attempt to put a stone border around a wishing well I built on a double sloped yard. I have included one 'before' picture of my disaster. I was contacted by the owner, Zack who arranged to meet and review the work needed and he was very prompt and willing to prepare an estimate for my project. He e-mailed an estimate within six hours and we negotiated an agreed price and he would do the job the very next day. Zack showed up the next day on time and ready to work. Within four hours he had transformed my border to a work of art. My wife and I love it. I would highly recommend Wilkerson landscape to anyone. Thanks!!! Bob and Leslie Linder

The work is nice, however the owner did not return excess materials for which we paid. Neither…read moredid he respond to questions we had about confusing invoices, estimates, etc.

Cole and Kayden showed up when they said they would be here, were very professional and efficient…read more They were great!

I am beggging you to use another company instead of AFS. The…read moretwo employees are here now. After eight days without any communication and being told by Robert, the field rep who sold the contract to me that he would get back with me concerning the two employees Shane and Josh who came four days later than the original planned date because they had equipment breakdown. When no one was returning my calls as to when the foam would be put in after the initial dig to place the supports, I called Groundworks National Office and told them that if someone was not here to finish the job yesterday or today that I was going to hire another company due to breach of contract. Well, they came today and after placing the foam, they are caulking the cracks on the porch with silicone caulk which was told to me by Robert that the cement would be placed. Josh has just said that "we are not cement specialit, we are cement lifting specialist." I went out to check the work and he had smeared silicone caulk all along the brown brick instead of closing the crack flush with the porch. It's a mess! I told Josh that the smsared caulk on the brick had to be removed and ask if he was waiting until it dried on purpose because he refused to say that he would remove it. instead, he smurkingly said, "I'll do the best I can". I said that is not what I asked. I asked you if you were going to remove thd caulk you smeared all along the brick wall and he repeated, "I'll do the best I can." I called AFS and left a message of how he was doing the job and what he said. No reply. Please do not spend one dime to have this company fix one small crack. They send inexperienced untrained people who do not know what they are doing. I do not expect perfection but I do expect excellent work for 13,000.00! 8,800.00 up front then the balance BEFORE this job was finished. If they leave it like this it will have to be finished by another company. Additionally, if you look at reviews on Yelp, every reply to a negative review is followed by saying, "We cannot find an acount in your name." When I called two weeks ago about the truck not working and I had to remain at home while they came and did no work for two hours, just looked at theur cellphones and after two hours called me to themselves and Josh said,"We will have to come back sometime next week because the machine isn't working. He told me that before they left Knoxville to drive up. I feel like I have been held hostage for two weeks. Josh said, "and I will call you Monday."Never heard a word from him." When I asked him why he never called me, he said, "I assumed scheduling would call." This is the most unprofessional company to date. Yesterday two men came as scheduled and put up a fence all day. Anothe man came and fixed my garage door opener as scheduled. If I, as a registered nurse did this kind of service, the customer service alone would get me looking for another job. The AFS Company compliments itself by claiming, "We take great pride in caring for your home to provide a safe place" as well as "our DUTY to follow the highest standards in everything we do." You will hear that on a recorder, but in reality, it's a scam. At least a lie at minimum. Please do not waste many weeks of your precious time catering to this pathetic company.

Look nowhere else for your hardscape project! Chis Morales and his team went WAY beyond our…read moreexpectations. We are so thrilled with our pool surround and his placement of the pavers, intricate accent borders and special inlays. His engineering skills are remarkable and his price was extremely reasonable. He showed up everyday on time to finish a rather large project. His team even worked in the rain and snow!! I would recommend his company over and over.

We lucked out when we found Chris and his crew. They built a custom-designed horizontal fence for…read moreus as well as a beautiful patio with seating wall and fire pit. Chris was honest, communicated his progress regularly, and delivered on everything he promised. They even ran into a few snags (our property is on city sewer and we had no idea there was an abandoned septic tank right where we were putting the patio!) and still got everything completed in a reasonable time frame. The crew was also respectful of our house and took care to clean up the job site when they were finished. We trusted them enough to give them a key to the house so they could access the restroom during the day and store their equipment at night. The work they did is beautiful and we couldn't be happier. Chris is passionate about hardscapes and it shows in his work ethic and the end product. I'd highly recommend Trinity Landscapes, and I'm already planning future projects with them!

The crew and their work were acceptable, but the service was abysmal. The owner, Bobbie Jo Denton,…read moresaved my contact information in her phone under the name "B*tch." I found this out when she accidentally sent me a screenshot of our conversation from her phone. I texted back asking for an explanation. She called me and, instead of apologizing, she doubled down, telling me I was the "most difficult customer" she's "ever had". The next day, she sent a novel-length text to me and my husband about why she thinks we are terrible customers. In summary, she was apparently angry because: 1. My husband and I asked the crew to wear masks when passing through the living room, where we were working remotely. We were fine with the crew not wearing masks while they worked. 2. There was a scheduling hiccup. I told Bobbie Jo in advance that I would only be home before noon one day, and she said that was fine. Then that day, the crew did not arrive before I had to leave. I called to reschedule and she asked me to leave my door unlocked for the crew while I was out. I said no, because I'm not comfortable leaving my unattended home unlocked in the middle of the day. Bobbie Jo seemed to think this meant we didn't trust her crew, but that was never the issue. Four days after she sent the screenshot, she texted a weak offer to "make things right" by offering us a gift card (of unspecified amount) to a steakhouse. Still no apology. She never said sorry or admitted wrongdoing. We declined the gift card. For the sake of completeness, we want to add that there was a minor issue related to the service. We asked if they could add shoe molding in one room and the crew said yes. After adding that to our invoice, Bobbie Jo then rescinded the offer because, she said, "I am completely out of trim." She didn't offer to let us know when she would resupply. She did take that charge back off our invoice. So if you want to be called a b*tch for making a reasonable request and having a small scheduling issue, go ahead, hire Denton's.

I recently had Dentons install flooring I had purchased. We purchased a home and weren't living in…read moreit yet, we actually were in California. They came in and did a great job installing our floors!! Especially not being there, they filled us in with pictures and communicated well. I would highly recommend Dentons.

Well two years ago, I gave Archie's a 5-star review, but not today…read more In the second week of November, I made an appointment for a technician to come to our house to service and turn on our Heatilator. They couldn't squeeze me in until three weeks later on the 4th of December. The technician arrived at my house, a day early, on the 3rd of December. Fortunately I was home. The technician worked on the unit and told me that the valve was faulty and that he would have to order a part. He had no idea how long it usually takes, but he said he would have the office give me a call. After waiting a week for a call from the office, I decided to call to check on my part order. I was placed on terminal hold with the same recorded message repeating every 2 minutes, until finally, after holding for nearly 20 minutes, someone answered the phone, but the person who answered the phone said they didn't know anything about my parts and transferred me to another phone line with a voice mail box that couldn't accept messages. I had things to do, so decided to call back the following day. I called back the following day, endured the same recording played over and over and over and finally someone answered. He said a part was ordered but had no idea when it would arrive. Finally three weeks later, I called again and endured the same recording .... and so it went. After calling three separate times on that day, someone answered and said the part was in, but they couldn't fit me into the schedule until the 22nd of January. Geez Louise! You'd think they would have set aside a time in sync when they anticipated the part, but no. So finally on January 22nd, some 10 weeks later, the part was installed and service restored. Then came the shock that I was not prepared for. The repair total was $600. I have recommended Archie's before based upon the service in 2022, but not after this fiasco.

Great company. I won't use anyone else for our gas log fireplace maintenance. They get right to…read morework and explain everything to us. Some years we need a new part but mostly just routine maintenance. Polite, clean and professional

I heard back directly from the owner. He apologized for never getting back to me, and explained…read morethat he had been having some issues with his new cell phone. He was very nice and willing to come out and see my project. I appreciated him reaching out!

This company is excellent to work with and fairly priced. Such a pleasure to work with David. He…read moredoes amazing work. We are beyond happy. I highly recommend Blue Spruce Landscaping. Thank you so much for your hard work. The Acker family