I strongly recommend anyone who needs chimney service of any kind to reach out to Brandon &…read moreTennessee Chimney Care. He and his team were professional and took the time to explain my options. I will absolutely reach how to them for any future service. They are well worth it! Tuck T.

I cannot give them enough stars! They amaze me every time they come to clean our chimney…read more Professional, friendly and generally care about our safety!! They are very reasonably priced. They make an effort to make sure everything thing is working properly. If you need chimney care and I would suggest doing this annually. You cannot get better customer service!

I can't recommend Hattie enough! She is patient, punctual, knowledgeable, efficient, clean (put on…read morebooties before stepping into the house!), friendly and very good at what she does! I am very happy with her service and would hire her again 100%!

Hattie is amazing! She came out to inspect two fireplaces in the cabin we just bought and went…read moreabove and beyond, getting both of them into tip-top shape for a great price. She took the time to show us how to properly operate and clean the fireplaces and explained the maintenance they require. She also noticed we needed a replacement part, found a vendor where we could order it online, and returned to install it as soon as it arrived. She's incredibly knowledgeable- despite our fireplaces being older, she made sure they were safe, efficient, and ready to get us through the winter season. Highly recommended!

The office manager, Lorraine, was very pleasant to talk to and quick to get us on their schedule…read morefor getting our 50 year old stone chimney repaired. Fred came out and gave us a very reasonable quote for the work and then returned a few days later to accomplish the work. Fred and his assistant (I didn't catch his name) were on time, very professional and did very thorough work to repair the cracking mortar throughout our stone chimney. Not only did they completely tuckpoint (redo the mortar) the entire chimney, they also sealed the top of the chimney, and water sealed everything to ensure we will have zero problems for a very long time. When the work was complete, their cleanup process was excellent and they left no trace of any debris. I highly recommend Chimney Sweeps West!

I called Chimney Sweeps West for having my chimney cleaned. They were quick to schedule an…read moreappointment which was great. However, they ghosted me after running a half-hour past the scheduled appointment time. I called them and the office lady said that the sweep should be there any minute, and if not, then "I will call you back". 1 & 1/2 hours later, still no call. I attempted to call them four times, and my call went straight to voicemail--as if they were no longer in business or did not want to take on any more business or most likely did not want to be straightforward and honest with me that the chimney sweep was not going to do the job. Not a way to run a business! I cannot recommend this company to anyone, ever. UPDATE: After receiving a call from CSW, I wanted to add to my post for increased accuracy. It was reported that the sweep went to another house down the street for servicing the chimney. CSW apologized for the mixup, so it wasn't a complete ghost job. Having since scheduled with another company, I will not be doing business with them this time around. RECOMMENDATIONS: In the future it would be best for this company to conduct follow through to completion of the work. Nothing extravagant or time consuming. For example, the office person could make sure to call the customer for ensuring that everything occurred as expected. The office help could make return calls as promised. The office person could call the customer immediately after the sweep indicates that the customer "decided to postpone the job." If this step was incorporated, the job would have likely occurred as scheduled and all would have been satisfied. The simple things make a big difference. The sweep was very nice and so for that I have changed my rating from one star to three.

Showed up on time, worked hard, cleaned up completely…read more My roof looks beautiful. David and his entire team were very professional and knowledgable. Will recommend them to everyone I know.

Found this company on yelp and scheduled a bid based on good reviews. Justin came out in a timely…read moremanner, looked at the project and sent us a favorable bid. Reasonable price. When the guys came out to do the roof repairs, they sent me photos of the job, which I appreciated since I was not there. They had to charge me a little more, because of damage not seen until roof was opened up. Reasonable costs for extra work. Excellent job done. Justin even matched the shingles to what I already had on the house. Over all well done and fantastic experience.

When our air conditioner unexpectedly went out, I was extremely worried because my mother is in…read morevery poor health and cannot tolerate the heat. From the very first phone call, everyone at Aire Care understood the urgency of the situation and went above and beyond to help us. A special thank you to Eddie and Chris M. for making our situation a priority. They worked hard behind the scenes to rearrange schedules, get us a temporary window unit to keep my mom cool, and make sure our new Carrier system could be installed as quickly as possible. Their compassion and willingness to help during such a difficult time meant more to my family than I can put into words. I also want to recognize Chris R. and Ethan, our installers, who rearranged their schedules as well to make sure we were taken care of. They were professional, courteous, and knowledgeable, but what stood out most was the kindness they showed my mom. They were so sweet and compassionate when speaking with her, treating her with genuine dignity, patience, and respect. They answered all of my questions, treated my home with care, and made sure everything was installed properly. It was clear they truly cared about the people they were helping, not just the job they were there to do. Finally, a shout-out to Jeff Davis, the owner of Aire Care, for building such an outstanding team. It's clear that compassion, integrity, and customer service start at the top. Thank you for hiring such a fantastic crew and for showing genuine care and understanding during one of the most difficult times my family has faced. Because of all of you, my mother was comfortable, cared for, and cool when she needed it most. I can't thank the entire Aire Care team enough and highly recommend them to anyone looking for an honest company that truly puts people first.

I called Aire to diagnose an AC unit that had suddenly stopped working…read more To be fair, some diagnostic checks were performed. However, the actual cause of the problem was never clearly identified because most of the visit was spent trying to upsell us on additional services or a new unit. I was repeatedly told that the unit was old, poorly maintained, and that the best option was to replace it. The first repair estimate was around **$6,000** for a compressor replacement. Later, I was offered another option for about **$900** to replace the start capacitor and relay, along with a coil cleaning. We declined both repairs and simply paid **$224** for the service call. Afterward, I drove to Home Depot, bought a replacement start capacitor for about **$20**, and installed it myself in roughly **15 minutes**. The AC unit started working again. Will the unit fail again soon? Probably--it is old. But for now, it works. Could an experienced technician have identified and repaired this particular issue quickly instead of focusing on selling a replacement? In my opinion, yes. Decide for yourself whether you want to call Aire for **repairs**. Based on my experience, the emphasis seemed to be on selling a new system rather than diagnosing and repairing the existing one.

Very down home feeling. Dakota was very professional and seemed to care about my situation. He was…read morequick to respond and was reasonable on the estimate.

Very high price for a small job and they did not install proper flashing around vents and chimney,…read morestill waiting over a week now for them to schedule a time to redo the flashing correctly. Woman in the office is not customer service oriented at all!

I called Powell Bros. this morning after a cold and snowy weekend. They had many calls backed up…read morefrom the weekend, but they were friendly and called me back quickly to set up an appointment. I needed to have my heat pump evaluated for problems after it had been making rattling noises over the weekend. The technician came right away and checked out the heat pump thoroughly. I am relieved to have a reliable, friendly business to depend on when I need them.

Powell Brothers Mechanical contractors came to my rescue 1 August, when my air conditioning went…read moreout. I took quotes from several local companies and waited a week for people to respond to my requests then to receive unbelievably insane, completely out of the question, Incredible, kings ransom, massive amounts of money some of these crooks wanted to do a basic charge on my unit. One company quoted me $900 to charge my unit and blamed the price on the cost of refrigerant. Borderline criminal. But, the Powell Brothers show up on time with a more than fair in fact, generous quote. Not only did they fix my unit, but they gained my admiration and friendship. This is what the Powell Brothers bring to our community. The national chains are going to hijack your bank account for their shareholders. These fellas work hard and do great work at a more than fair price. They should be your first and only consideration for heat and air. They are mine.

I had a problem with my a/c and called First American, my home warranty co. They sent out a…read morerepairman who said the problem was the wiring in my house and I needed an electrician. First American could not find anyone wiling to do the work and told me to find an electrician and they'd reimburse me. I called several electricians in the area - none wanted to work on a 24v line, until I called Roger L Newman, Their attitude was "no problem" and they were out the next day and fixed my problem with no hassle at a very reasonable cost. They explained the problem, offered me a couple of solutions, and worked efficiently to get my VERY old a/c back working. Thank you very much Max and Hunter E., and the kind and efficient office staff who were so great at communicating with me. I would use them every time if I had the choice (normally, I have to use whoever First American sends me) and I have recommended them to my friends. Thank you again

Very good to work with. Tech was on time, polite ,& professional. Very fair price. I already use…read morethem