Tanner and Kyle are great! Easy to communicate with in advance, showed up when they said they…read morewould. Installed the glass carefully AND vacuumed the glass out of the back of my car and the driveway. Said the glass came with a lifetime warranty. Even left me with little clear stickers in case I get a chip in the future! Saving their cards in both of my cars, would use again.

Fixed a chip with runners in front windshield. Great service. Timely. Professional. Much cheaper…read morethan other places. Definitely honest. Would use again. Give them a try - you will not be disappointed.

Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

The windshield on my car cracked in a late winter cold spell, and I noticed it began to grow and…read moreexpand in the early summer heat. Time to get a new windshield. I researched various windshield replacement services in the Fort Collins area and settled on my top three. After viewing the company websites and reading recent reviews on Yelp, I decided NOVUS was the best option. Being a busy person, I don't have time to go and wait in a waiting room while the work was done. Instead, I needed to have the glass technician come to my home and install on site. In communication with the NOVUS scheduler, they were very pleasant and willing to work with me on arranging a time that fit my schedule. During the heat of the summer, they explained they schedule home replacements only during the morning hours. We arranged for a date about a week and a half away, which I felt was reasonable. On the scheduled day, the tech called me when he was on his way. WIthin a short time, he arrived with a partner. They parked adjacent to the car, and said they'd let me know when the installation was complete. Within the hour, they advised they were done. There were specific instructions to follow regarding care of the new windshield. These included removing the outside tape at a specific time and leaving a side window slightly open to reduce air pressure when doors were closed for the first day. This was explained very clearly so there was no confusion on my part. The customer care was very friendly and their installation was professional. No worries from me as to the quality. I recommend you consider NOVUS for your vehicle windshield replacements. You will be satisfied.

The Johnstown/milliken area roads have been under construction for so long! I recently purchased a…read moregood quality glass cleaner and found multiple chips. One had a small crack forming. As the seasons change it's imperative to get this all fixed! I was told to put clear scotch tape over each spot to keep any moisture, condensation etc from seeping in. Everything was repaired in short order and I am very happy with the timeliness of the response and the integrity of the company! I also appreciate that it's a local small business that gives back to the community.

I called Dewey in the morning and it was fixed by the afternoon I wouldn't hesitate to call this…read moreguy again!

My window broken due to a golf ball was repaired in a quick, professional manner with Anders Auto…read moreGlass. Would recommend this company and they came to my house to get the work done. New window looks great!

They are very good and reliable. The cost is reasonable and they are very friendly. I have taken…read moreall of my vehicles here to have windshields done. Very recommended.

A great experience. I had an appt. with Safelite in Fort Collins to repair a small chip. The…read moresmall chip turned into a large crack in two days which required a replacement windshield. Russell was able to get me an appt. the very next day on August 14th for a replacement windshield for my 2018 Toyota Highlander. That was impressive because they're booked solid. Geoffrey is the tech that took care of the windshield. I liked the fact he walked my wife and I through the steps of replacing the windshield and recalibrating the front radar. He even mentioned how the old glass is recycled. He also skipped his lunch to make sure we could get back on the road quickly. That is really good customer service. Mercedes at the front desk helped explain the charges and how much insurance would pay, etc. Very helpful, friendly, and informative. We had a great experience and would use Safelite in Fort Collins again. But that's only if we get another rock chip. Well done.

Absolutely horrendous website. Asked for my make, model, etc. Input that information - an Atlas…read more The site asked if it were the Cross Sport model since it might require a different windshield. I clicked "NO." Nevertheless it entered it as a Cross Sport. I did this several times but the site was adamant that I had a Cross Sport. So, I figured I would "just call" Safelite to schedule an appointment. HA!! Don' bother. You cannot talk to a real person; it's all automated, even though they give you an option to talk to a representative/agent, when you select that option, it tells you that they are no longer have live, real people to help you out, but go to their website. Yes, a Catch 22. Website doesn't work, call and be offered the option of an agent, select that option and be told they no longer have real people but go to the website. My option: go to another company. Adios, Goodbye, So long, Auf wiedersehen Safelite. Now that's an option that will work.

I came in wanting to get my mom's windshield replaced because it was hers was absolutely busted. We…read morehave Allstate insurance and the woman at the front desk helped us call insurance to get it covered. I usually have anxiety calling insurance but she walked me through everything! After the car was dropped off, it only took about 3 hours to get everything fixed including the calibration. We only had to pay the deductible and the rest was covered. The windshield looks incredible now! They also gave us some stickers in case it gets chipped again and have a year long warranty. Highly recommend this place! plus they have a very cute dog available for petting!!

I had the best experience here. They were so sweet to me when I needed to change my windshield, and…read moreat a great price! Highly recommend this business. They also gave me a year warranty which makes me trust them more.

Needed a aftermarket bumper and winch installed on my 4Runner. Couldn't do it myself because the…read moreaftermarket suspension needed adjustment after the additional weight was added. Got three quotes from local shops and Off Camber came in thousands of dollars cheaper! Plus Zack was able to fit me in weeks before the other guys! Only took one day for his work and the next morning I picked up my rig. Super happy and satisfied with his work and would highly recommend Off camber 4x4.

Highly recommend. Road rock windshield dings on my wife's car and my truck are virtually gone…read more And my windshield was recently replaced at full cost to me, so the ding repairs as well worth for us. And... they do headlight lamp restoration and brakes. Great customer service, prompt and good pricing. Highly recommend!! Juan B.

Friendly, fast and efficient : Broken side window Thursday…read moreat 5:15pm. Appointment made Friday morning at 8:15am, In the shop at 2pm out by 2:45pm. Quality work and great service ! Thank you! Oh and the estimate was exactly correct !

Had a rocket hit my windshield. Went there same day they had it fixed in 15 minutes. Great customer…read moreservice too.

Hate to write a bad review but I asked for owner to call me, which is who repaired my auto chip…read moreoriginally and I never heard from him. Had chip repaired a few years ago, within a short time frame (a few weeks) I felt it was still spreading, so I had taken the car back, he looked at it and told me it was fine. He further told me if it ever did spread, he would put price I paid toward a new windshield. I called a month ago, someone else answered, didn't get his name. I explained the situation and asked if I could bring it by for them to look at, he basically said no and since it had been a few years then I was just SOL, further that I shouldn't expect a chip repair to last very long and there was no guarantee to begin with. I asked if he could have owner call me, he said he would, but I never heard from him. So bottom line don't expect the repair to last and don't expect them to honor what they say.

Alex was great to work with when my rear view mirror fell off. The team was communicative, fast,…read moreand kind. 10/10

Had an installer come by last week with glass , he couldent install it , took a part to my van ,…read moresaid they would follow up , no call back no follow up at all after a week . Will have to stop by their facility and file complaint .

My windshield was originally installed very low in the allowed space, obscuring my VIN number. The…read morenew windshield also had a thick residue that I had issues removing with multiple cleaning attempts. The staff seemed very defensive (borderline hostile) during the phone conversation regarding scheduling/verifying my warranty claim for the VIN obstruction. Upon arrival for my warranty claim, the installer, Daryl, had a very positive, professional, and apologetic attitude that almost completely calmed my nerves. If not for the direct and indirect communication with their customer service reps, his actions alone would have resulted in this being a 5 star review. Had the original install attempt gone through a quality control check, I would not have had to waste a few hours of my time for them to redo the work. This location needs a QC program and should also consider retraining/replacing the customer-facing staff. While sitting here writing this, the lady at the window, Jenny, whose primary responsibilities include checking in and answering customer questions in person and over the phone just said in front of me "I hate that they have our number" (she said "customers" when an unknown male voice in the cubicle area asked who). "Sometimes I just want to stab customers with a fork for asking stupid questions" was stated at the end of that group of remarks. While waiting, she has repeatedly mocked customers after hanging up the phone with them. One mocking quote that stands out is "Speak English and maybe I can understand you." I understand the need to vent sometimes, but never in front of a customer. Situational awareness is imperative. I waited until I had possession of my vehicle before requesting to speak with management for obvious reasons. Next time I need glass replaced, I will not use them, even though USAA certifies the work. Having to listen to negative remarks to and about fellow customers for the long time it takes to do glass work just isn't worth it.