Lisa was phenomenal! Not only did she understand the market, she understood our needs, and…read moreanticipated what our concerns would be with each location we looked at. She had an excellent support team and enlisted all sorts of experts to help us feel confident that we are making the right purchase. This Market was unlike anything we expected, and Lisa gave us every confidence that she was the absolute perfect person to help navigate it. We couldn't have gotten through it without her! Everyone should be so lucky to have this kind of house buying experience with a realtor who is part psychologist, part magician, and 100% committed to making sure it is the right house.

Buyer beware: Do not use this real estate agent and do not let her in your home. To be fair, this…read moreagent was used by our buyer. Her flighty absent mindedness may appear friendly until you find yourself exposed. She left the key box open, our sump pump unplugged, authorized a painter and sound person to come to our home when we were out of town and she wasn't authorized and wasn't even physically present. Again, Ann Arbor is blessed with excellent agents and she survives while they hustle and perform the ethical work.

Do not use this company (or at least Guillermo), especially if you are a woman. There was ZERO…read moresupport from him throughout the process and very little communication. The main focus was getting his commission, no matter what. In the end, that involved not having the best interest in who he was hired to serve. I could go into details, but trust me, the other 1 star comments are extremely accurate. DO NOT LIST WITH THEM.

We closed on a property listed by Alex and negotiated in good faith communicating regularly with…read morethe agent and closing agent. The seller backed out of the transaction due to this agency not following up and getting approval for agreed upon concessions of the addendum. If a house is listed with this agent you will likely need to use an attorney in order to get a clean transaction. Poor ethics and not trustworthy.

One star is generous…read more Our experience with Linda -- who, oddly enough, is a co-owner of the agency -- was beyond disappointing. We hired her to sell our late mother's home, during an already difficult and emotional time. Initially, she seemed compassionate and competent. But the moment we signed the contract, she vanished. We went weeks without communication. When we finally brought it up, she responded with an offensive and insensitive excuse that I won't repeat here out of basic respect -- something she clearly lacks. Even our late mother was disrespected in the process, both in her words and in her complete lack of empathy. At one point, Linda even confused our property with another client's -- her own buyer's specialist had to step in and correct her. That showed us how little attention or care she gave to our situation. Referring to our mother's belongings as "junk" was another degrading moment we'll never forget. Accessing the property became a struggle because she refused to give us access without a code -- and since she never answers her phone or shows up, that became a nightmare. All of the actual work fell on her buyer's specialist (who, to be clear, was the only professional one in this ordeal). Linda didn't even bother to attend the closing. Excuse after excuse, absence after absence. What hurts the most is that we were grieving and needed someone reliable and respectful. Instead, we were treated like an afterthought while she collected a commission check she barely lifted a finger to earn. If you want to be ignored, disrespected, and treated like a paycheck instead of a person, hire Linda. Otherwise -- for your sanity and dignity -- look elsewhere.

I highly recommend Linda Lombardini, Sandi Smith and the entire Trillium team. They helped me find…read morethe perfect condo, guided me through the entire purchase process, including providing a detailed check list of things I needed to get done. The entire process of buying a condo could not have gone more smoothly. Highly recommended you give them a call!

My husband & I sold & bought a home with Russ Hagy of Berkshire Hathaway. Several of the realtors…read morethat I've worked with previously have been a little stressful. He is not at all stressful. He was very flexible with us, i.e. was willing to list our house for more than he thought it would get and was willing to put in an offer on a new house for much less than the asking price. After we closed on both houses, he went out of his way to take care of a small issue we had with our new house. Just to be clear--he had already received his commission, but he still went way out of his way to help us out. At some cost to himself. We would definitely work with him again. He's a really good, decent human being.

Buying a home, particularly the first time around, can be a daunting, somewhat harrowing…read moreexperience. Luckily for my partner and I, we were in capable hands. Jon Gordon helped my partner connect with the perfect commercial/studio space earlier in the year. So when the time came to jump into the market for a home, we immediately thought of him. Jon mostly handles commercial properties, and is also an associate broker, so we weren't sure if he would take up our cause or pass us along to another agent. We were happy when we heard that he would indeed be our buyer's agent. We knew from the start that we had a good "gut feeling" about Jon -- he seemed to have enough experience in the business to know all the ins, outs, and everyone around town, but he also seemed honest, up-front and on the level, something I haven't always sensed in my interactions with other agents. Throughout the process, we were glad to have Jon representing us and going to bat for us. He was a great listener and plenty personable, but could get tough when the situation called for that approach. And, of course, the situation did at times. We honestly could not have been happier or had a better guide through the process of first-time home ownership. After this positive experience as well as the positive experience with my partner's commercial space, I'd recommend Jon or any agent on his team that he personally recommended in a heartbeat.

Terri King is the most knowledgeable and professional real estate agent I have ever worked with…read more Terri sold my mom's condo for OVER the asking price--a price I didn't expect we'd get--in just 48 hours! During those 48 hours, over a dozen interested parties toured the condo. The entire process--from our first meeting to closing--was so easy because Terri works very hard for her sellers. With her 30 years of experience, I felt that Terri could offer me advice and choices based on a solid knowledge of the market and her profession. I also knew at every step what was going on and what my options were because she is a fantastic communicator. As I am often on the run, I prefer receiving info via text, and Terri was on it! She'd text me to let me what was going on at every step along the way or to let me know she, the title company, or the HOA had e-mailed me documents. The first time I heard of Terri King was when I asked my parents' financial advisor--who is (very) successful and who recently retired (so he's earned a great vantage point over the years)--if he could recommend a real estate agent. Without hesitation, he offered just one name: Terri King. She will be the only agent I recommend ever. I cannot imagine anyone more professional, knowledgeable, or helpful. Her people skills actually made the process fun, a word I never thought I'd apply to a real estate transaction. I feel so very fortunate to have had her represent me. (BTW, I'm not new to the real estate rodeo; I've bought 4 houses and 2 cottages of my own and was involved in selling my parents' house and the purchase of their condo before this sale.)

Terri is THE BEST! She helped my wife and me navigate the (first-time) home buying process, and was…read moresuper patient with all of our questions. She also dealt with an exceptionally incompetent seller's agent, and got us a fantastic deal on our place ($15k under asking price in a seller's market!). Terri has also worked hard to make sure that we're settling in. We had also worked with her to find a rental property several years ago, and enjoyed staying in touch with her periodically through the rental process and into the home buying phase. And now that we've moved, she's continued to stay in touch to make sure that everything is going okay. She's super attentive and openly communicative. We will certainly be in touch with her when we move again!

We had the pleasure of working with both Josh and Shelby to find a home in Plymouth, MI. I can not…read morerecommend them enough. They were professional, efficient and thorough. We couldn't be happier with our house and experience with Hub Realty. Thank you!

I cannot recommend Shelby enough. She is absolutely AMAZING to work with. I was looking for a new…read morestudio space in Plymouth from across the country and she was so on top of everything -- from our communication to finding potential spaces to dealing with the behind the scenes stuff -- the list goes on. Shelby was very patient and professional and an advocate for me and my needs. She was always quick to respond and met with me a few times on very short notice when I was coming to town to look at spaces. If you want to find your home or commercial space, Shelby is your girl. Trust me on this!!

Stacy was an outstanding agent. She sold our house quickly and went above and beyond to make sure…read moreour house was ready to show and close as appropriate. Always available by text or phone, she made the entire process easy. Thank you for a job well done.

My wife employed Stacy Ramsay to sell the impeccably maintained home of my late mother-in-law, and…read moreit was such a desirable property that it practically sold itself. My wife believed that Stacy had good character, so she decided to engage her assistance in our search for a new home. However, home buying isn't her area of expertise, so if you're expecting her to invest time or genuinely look out for your best interests, I strongly suggest you seek someone else. She tends to express that she's overwhelmed and may redirect you to a family member.

Joann is knowledgeable about the market and had good insights for us as we sold our house. I…read morehighly recommend her!

Joann was amazing to work with. She was extremely professional and insightful about the market…read more She helped arrange final accommodations even when we already moved out of state to make sure everything went smoothly with our sale. We would 100% work with her again.