Loyal's installation Technicians, Drew Joachim and Dana, wer outstanding…read more When they hit the customary hiccups, they team attacked the issue and successfully worked through them. All in all, Loyal is the ONLY plumbing company I will hire to do the plumbing work on our property. Our new kitchen plumbing project is now fully functional. I strongly recommend them and Mark is truly an ambassador for his company. Friendly, polite, courteous, professional and fair with the pricing. Thank you... again Loyal Plumbing. JW & Liz

worst plumbing experience i have ever had. overpriced and rude techs. Go with literally any other…read moreplumbing company before this one.

Service guys did a great and quick fix. In and out efficiently. However scheduler stated at least…read more$100 to come even after given address. Then bill came that showed $150 travel fee. A bit shady in billing.

We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.

Ryan was very effective!…read more I was the electrician in a multimillion dollar agricultural operation where our HVAC systems were causing issues consistently. Even the manufacturers visited the site multiple times, with no progress towards a solution. Then we got in contact with Rapid Air Solutions. Within a week he had our equipment working better than before. Would recommend 100%

On 2_25/25 precision mechanical dud a service call on my heat pump cabinet heatinf elements nor…read moreworking . The two setviceman were knowledgeable figured out the problem. They were on time and really friendly and i will continue to use them for upcoming service work .ALEX

I use these guys for everything. Repairs planned maintenance and even had them install a…read morehumidifier. Nice techs, reasonable prices!

Aaron did a great job working with us on our gazebo project. We ordered a gazebo and the vendor…read moresent the wrong size. Aaron worked with us to make sure the next one we ordered would fit well on our cement patio. He was in constant communication from start to finish. He installed our new one and went above and beyond our expectations. The bolts that were sent were too small and he felt that wouldn't keep our gazebo secure. He went out and purchased stronger bolts to be sure it held during strong winds. We are very pleased with his work and would highly recommend him.

Very happy with end product. I had a unit with a toilet leak and it ruined the sub-flooring. They…read moreturned up on time and got the job done. Had a minor hiccup during the project, but he was on it and fixed that too. Highly recommend and will be working with them in the future. Good people.

Hay Camp dropped everything to fix my central air conditioning for my renters with a new born on a…read morevery hot July day. They were about my 4th call to HVAC service companies... all others said they were booked out 4-6 weeks and couldn't help. They quickly figured out the issue and had my rental property cooling off in no time. I'm grateful for a service company that had empathy for my tenants.

Tony went above and beyond installing my new AC. He and his crew are knowledgeable, courteous,…read moreprompt and really nice! I'm happy I used his company! His secretary, Maisy, is super friendly and got my questions answered right away. I really liked working with all of them.

I had a emergency pipe leaks and Jbs was there immediately. They cleaned up all their messes and I…read morewould highly recommend them for your next plumbing problems.

I had a couple emergency pipe leaks and Jbs was there immediately. Then they did a complete…read morere-piping of my trailer and put in new water heater and did a fantastic job. They cleaned up all their messes and I would highly recommend them for your next plumbing problems.