I had knee replacement surgery. Their care and attention have been exceptional. I highly recommend…read morethem.

First, there was such a lack of professionalism shown in a student therapist, bragging about her…read moregrade, while providing physical therapy. Why is a student giving physical therapy? They charged me $20 per visit copay and changed their minds to $30 copay and made me pay for it. They claimed I visited 7 times when it was only 5, forcing me to pay more. They refused to make an appointment for me without insurance approval, causing a huge lapse in therapy, deeming themselves useless, and a big waste of time. To top it all off, the Better Business Bureau at BBB.0rg gives them an F rating. As I skim through some of their reviews, I can see they had the same problem.

I spent 12 weeks in occupational rehab for a broken shoulder. When I started, I connected with…read moreNadige Joseph and requested she be my therapist for the duration of my PT. She was patient, and understanding helped me meet my goals. She listened to me and worked with me. I couldn't have gotten as far as I did without her. The whole staff was helpful and professional. I would recommend this rehab. Joanne

My physical therapist, Matt Kester, is knowledgeable and skilled as a practitioner and clinic…read moredirector, who personifies the perfect balance of professional expertise and personal care and concern. The clinical support staff (with people like Kara, Kurt, Vince, Skyla, and others) is warm, helpful, friendly, and encouraging -- creating a context that makes the hard "work" of physical therapy more pleasant and comfortable. I'm pleased and completely satisfied with both my therapeutic experience and with my excellent results following my TKR! Thank you, Matt and all!!

Excel Rehab in Hackettstown is amazing. Rolando was the therapist who helped me, and I can't say…read moreenough good things about him. He is incredibly knowledgeable, has a lot of heart, and genuinely cares about his clients. I saw that not only in the way he treated me, but also in the way he treated everyone else during my time there. The entire staff is outstanding--friendly, caring, and always willing to help. From the front desk staff to the assistants and therapists, you won't find a nicer group of people. If you're unfortunately injured and need rehabilitation, there is no better place to go in Hackettstown than Excel Rehab. I highly recommend them.

Everything was wonderful! They took the time to really hear my concerns and explained very well how…read morewe were going to work to fix my shoulder. I never felt rushed. Clean and comfortable atmosphere as well.

I am absolutely livid with the experience I had at this facility. I called to inquire about…read morePediatric Physical Therapy, and was told that the therapist does treat pediatric-aged children. When I explained that my son has a condition where he is pigeon-toed and trips while running, I thought I had finally found the help we needed. However, once I mentioned that my son had "aged out of early intervention," the entire attitude of the staff changed. The therapist, who was originally open to treating him, suddenly refused. Both the secretary and the manager then informed me that the therapist would not treat my "neurodivergent son" -- which, for the record, means autistic. I clarified that his pigeon-toed condition had nothing to do with his autism, and that he is fully capable of following directions just like any neurotypical child. But despite my explanation, the practice and the therapist continued to insist they would not treat him. I am beyond shocked and appalled that a medical facility specializing in treating physical disabilities would turn away a child in need of care simply because of their neurodivergence. This blatant discrimination is inexcusable and should not happen, especially in a healthcare setting. It's deeply disappointing that this facility, instead of offering the support they claim to provide, has instead shown a complete lack of compassion and professionalism. My son deserves better than this, and so does every other child.

Cannot say enough about Drayer! Super knowledgeable, friendly staff and great comradery amongst…read morepatients. I feel great when I leave there.

Not much attention to the person getting physical therapy Not not hands-on at all did not take any…read moretype of measurements like physical therapist normally do, and the girl at the desk is not very pleasant. I decided to go to chester instead.

Can't say enough about the professionalism and the caring atmosphere here. There is a positive…read morevibe, and it is contagious. Rehab continues for a TKR and making progress with the help of truly wonderful !therapists

I had a broken leg, and thanks to Ratika, Barry, and Linda, they were able to help me walk again…read more The Intern Stefan also helped me make sure I was doing my workouts correctly. The front desk receptionists Teresa and Aila were very friendly and helpful setting up appointments for me. Everyone made it an entertaining experience for me getting to know them and having interesting conversations making me forget I was in therapy.

Great place and awesome staff! Nick was great and your hands will be in good hands there if you…read moreever need occupational therapy!

Great rehab by maria and staff. More hands on than their other facility in randolph…read more Will utilize them in the future

didn't believe/tried to argue with my doctors diagnosis, tried to force me to come in more than my…read moredoctor prescribed regardless of what I told them, very difficult to cancel appointments they booked without my consent, $50 copay with additional $85 payment one month later for a single session where we did minor stretching and small talk. Absolutely ridiculous.