Roger and his assistant were prompt and professional and completed the installation of our many…read morelarge paintings, framed photos, and acrylic photos quickly and skillfully. Attached are just a few examples of Roger and his assistant's work. Many of our paintings and photos were extremely large and very heavy, and something we wanted a professional to take care of. I will be calling Roger again for another round of art and photo installation. Thanks Roger for your professionalism!

Really beautiful blinds. We chose a fabric/cloth material of a thicker 3 inch spacing. It looks…read morereally wonderful, when open it allows in ample light. When closed it is not blackout, but blocks just the right amount of light. The technology is fantastic allowing control with a remote, and wifi/bluetooth connectivity so that you can control with an app on your phone. You can store favorite settings with the blinds a certain height, or a certain degree of tilt on the shade so it moves to that location with one click. You can also set programs daily or weekly as a sort of "alarm" if you want to wake up to the light, or have it drawn shut when you're going to bed. Roger M. was wonderful to deal with. He is professional and highly skilled. On time, and quick with installation. He also goes over in detail every aspect of the system and gets it set up and ready to use before leaving. Highly recommend based on quality of product AND service by Roger.

It began when we walked into their showroom on Shrewsbury Street in Worcester and were very…read morepleasantly greeted and asked pertinent questions about the project that we had in mind, custom window treatments, shades and valences for our living and dining rooms. It ended with the installation of those hand-crafted products in those areas by professional and pleasant installers. The entire project consisted of several months but throughout it all we were kept in the "loop" with timely communications from our designer Jennifer, an important point so that we never wondered "what's going on?" Selecting styles and fabrics can be daunting for many, and we initially wondered "where to begin?" But Jennifer walked us through the process and was always ready to suggest options and alternatives. The bottomline is that Dave, Charlie and Sean, the installers all treated our home with respect and explained the construction and workmanship that went into each item. Porro's continues the tradition of customer service, pride in what they provide, and unwavering attention to detail and customer satisfaction.

Porro's has done a great deal of custom work in my home, everything they do it of the highest…read morequality with a great eye for detail! I have used other companies in the past for interior design and nothing compares to their quality and custom work! I would highly recommend for anyone doing any sort of interior redesign. From blinds, curtains, furniture, ect. Porro's has all!

Service from T.J., owner of Tempting Interiors was beyond excellent in working on our window shade…read moreproject. Highly recommended!

Showed up on time. Re strung 2 cellular blinds in a timely fashion. Very pleasant and best of all…read moredone at a fair price.

After seeing some of the previous reviews, we were weary to use Ellen for a job that is so…read moreexpensive. I have to say, we had a great experience overall. Ellen had many samples with her and she was patient while we walked through the different options in our bedroom and living room. The price was reasonable and the Hunter Douglas brand has been a quality one for some time. The installation went quickly and seamlessly. The gentleman ensured we ok'ed each room post installation. We will be using Ellen in the future for a few more rooms.

Consultation & sales: Ellen was incredible. (I will admit…read morethat it gave me pause to read some of the other reviews about bad installation so I want to leave a review to share the positive experience I had recently). We weren't sure what we needed or what was possible and had lots of questions. She was very thorough, honest and realistic about costs and sharing what would work with our budget. She made recommendations based on what was important to us and realistic for our home/windows (never pushing us into more expensive solutions or overselling) -- and was so helpful weighing the pros/cons of treatment options for each window. She did a consultation and provided an estimate same-day. When we agreed to proceed, she came back and took additional measurements and confirmed how the hardware/treatments would be installed in each window. We felt so supported in the consultation and sales process. Installation: The installer arrived early and communicated this in advance via phone (he even called us when he had a cancellation to see if we wanted to schedule installation on an earlier day) and was generally just incredible. We've been working with a lot of contractors recently and the installer was BEYOND professional and efficient. He finished the installation early and was an absolute pleasure to have in our home (thorough and detail oriented). We are thrilled and would highly recommend Ellen and her team.

Precision, timely, and professional. Country Glass has been my go to for years, and they are…read moreconsistently the best in the business! Paula and Carlos were so good in helping me with a project, and they delivered!

Following the tearing of our shower door vinyl sweep, the quest for a replacement took us to Home…read moreDepot and Lowe's which proved unsuccessful, as no suitable vinyl sweep was to be found. It seemed relatively simple, as our existing sweep wasn't tailored for a shower door. After watching numerous YouTube tutorials, we decided to replace the entire rail. However, our subsequent visits to Home Depot and Lowe's revealed that the rail was typically sold with the custom shower door, not separately. Turning to YouTube once more, we discovered that an online glass company could provide a replacement rail. Yelp led us to the many positive reviews for Country Glass who has a showroom in Hudson. I called and spoke with Becky who listened our issue and invited me meet with one of her technicians. While at the showroom waiting to meet the technician, I noticed a display showcasing replacing glass with broken seals vs. the entire windows, prompting me to inquire about obtaining a quote. The showroom also displayed doors, glass, screen and storm doors. I left my contact information to schedule a day for a quote for new front door and replacement glass. I was introduced to Sean, who listened to the issue with our rail, viewing my photos and discussing how we should install this new rail. Sean cut the new rail slightly larger than necessary, given our lack of precise measurements. Additionally, he suggested using silicone for the end cap, a practical solution. Meanwhile, my husband's attempt to reattach the rail using some sort of waterproof glue proved futile. I unexpectedly ran into Sean at our local grocery store where he generously offered his assistance. Despite the mishap with saving his number, my husband managed to secure the rail using waterproof silicone. Although the shower no longer leaked, the vinyl sweep remained a persistent issue, shifting with each door movement. This required me to adjust the vinyl sweep every few days. On March 26, Tim arrived to provide the quote. Tim shared he was the previous owner who sold the business and is now an employee. He spoke so highly of the employees and how much he enjoyed working with customers. Tim was very personable. I shared my assumption of needing a new front door due to the cold air that could be felt in entry way. Tim explained this was attributed to the architecture of our entryway where the heat rises rather than any fault with the door itself. His honesty was commendable as he could have sold us a door that was not needed. Upon examining the windows with failed seals, Tim showed me where each warranty sticker was located. He explained the warranty claim process and offered to come back to install once we received the replacement windows. I appreciated his genuineness. I did ask him to take a peek at our shower door. He said he would happily look at it. He said he knew was was needed and went to his car to get some tools. He trimmed the excess vinyl, securing it with screws on both ends, and fitted a new end cap. WOW!!! What amazing customer service and I only purchased a rail from them :). I want to thank Becky, Sean and Tim for being amazing and going above and beyond when we didn't make a major purchase. You have a customer for life. I would and will highly recommend Country Glass to all my friends and family.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

Just had an ottoman reupholstered by Ken. He did a really great job, matching small stripes all…read morearound 4 sides of the piece. This required a lot of careful and time-consuming work and talent. Highly recommend.

I brought this special family heirloom to Ken to have it reupholstered. The amazing craftsmanship…read moreand attention to detail far exceeded my expectations! The complicated repeating pattern resulted in an extra visit so Ken could ensure it was perfect. So glad I found this business. Ken and his associate were very helpful making suggestions and finalizing decisions that resulted in a heirloom that will continue to be cherished. Thank you Ken!

Excellent product and service! I have used Gray's for carpet cleaning, carpet repair and for…read morepurchasing and installing carpets. They just completed installing a runner on a curved staircase with wonderful results. It is great to use one family owned business to compete a project from start to finish!!!

If you need anything to do with carpet, this is the place for reasonable prices, and excellent…read morework, done by some great people. Also... they are SUPER fast! A+++ Thanks, Jim and John, for some awesome work! We are both very pleased with the end result on the runners! If you're considering Post Road Carpet... GO TO GRAY'S CARPET CENTER FIRST!!!