We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

Steve was very helpful helping us with our window treatments. our new hunter douglas shutters and…read moreduettes are beautiful. from start to finish they were great to work with. I highly recommend.

Steve arrived in a mask which is important given safety concerns. He met with us to discuss all our…read moreoptions, explain differences in brands, functionality, and provided a reasonable quote; he also returned at a later date to bring samples. Jeff completed Installation which went smoothly and the shades and skylights are excellent. We have had the them for over a week and they are great! We are very happy with the service and the final product. Would recommend.

Nadia came to my home with numerous sample books to peruse. I generally find the job of selecting…read morewindow treatments to be quite overwhelming, but Nadia waited patiently as I searched for the best style/ color for my home. Ultimately, I ordered only the cellular shades for my skylights, but Nadia advised me on several other possibilities for other rooms in my home. I am completely delighted with the skylight shades. I did not order the premium style for my skylights, but they still do an excellent job of blocking sunlight, and the room is significantly cooler. They also look much better than I had anticipated. Trevor took extra time during the installation to discuss the best mounting technique for the blinds. In the end, they were mounted flush with the ceiling, and this looks very good, particularly because that room is a loft, and has a sloped ceiling. I would definitely purchase shades from this business again.

I am a repeat customer. Deb and Bruce are great!. Deb is creative and knowledgeable about the…read moreproducts and Bruce's installation is perfect. In addition, they are great communicators- If running even a few minutes late from schedule appointment time, they notify you. Already have my next project planned and an appointment scheduled with Deb for my next project.

Paul Conti was very thorough and responsive. As he visited our house to show us products and…read moremeasure, he made several excellent recommendations. He came today (despite very bad weather) to install them. We love our new shades. Everything was very professionally installed, and he removed all the packaging neatly. We highly recommend Paul Conti and ABC Shades and Blinds. Good value for the money. We have the right shades on a large sliding door, windows which needed privacy with top down /bottom up option, and light filtering. We started out thinking we wanted electric but as we reviewed our needs with Paul, ended up deciding against it. Also it was only about a 3 week turnaround from when Paul came to the house to measure, to installation. Great job

Unlike some other firms who did not return my calls or follow up on scheduling a visit, this person…read morewas responsive and got the job done efficiently and without my having to play phone tag. I would go back to him for future work.

Started out ok but went south fast. The owner is rude, not responsive, and acts like you are…read moreputting her out. Blinds were delivered late. The install was terrible, 2 of the shades are crooked. We had one break and when we brought it in to get repaired it was like we were putting her out. Again took way longer than she said to get fixed, and it came back missing pieces, that she was supposed to mail us but never did. Stay away! Plenty of other stores out there.

I had the owner, Sally, come to my condo to measure and give me some ideas for window treatments…read more First of all, she only brought a few fabric samples to look at. Second, she broke the top of my existing bedroom shade while trying to lower the shade. She called her husband to come help her fix it. He came and plopped himself on my bed to look at it. On.My.Bed. I was speechless! He couldn't fix it either but said they would call around to get a replacement. I've not heard from either of them. I would not place my order with them!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

These guys rock! From start to finish they proved themselves…read moreall over. We had been doing some shopping around, requesting quotes for a retractable awning from various companies - and the quotes were quite high. Serendipitously came upon Derek at the Home Show. He sold us with his genuine and honest presentation, (not to mention much more competitive cost/quote) and everything panned out perfectly. As each awning is custom-made, there is a wait time of a few weeks for the delivery, but it shipped/delivered as we'd been told (actually, arrived a little early). When it came to the day of installation, they were not only prompt but executed the installation skillfully and beautifully and the end product is perfect. Couldn't be happier. Highly recommend this company.

I wholeheartedly recommend Derek and Made in the Shade for window treatment needs. They recently…read moreinstalled plantation shutters in my home and I couldn't be happier. Starting with the initial consultation, Derek was knowledgeable and able to answer all my questions. He brought samples and helped me choose the correct color and look I as going for. He kept price in mind and the whole thing was zero pressure. When the shutters came in and he installed them it turned out an incorrect one came. He refused payment until the correct one came in and the job was completed. I love my shutters and the finished look is clean and classic, exactly what I wanIf you're looking for any type of blinds you should definitely check out Made in the Shade!