S & R just completed installing new laminate flooring in our cottage. Everything was exceptional…read morefrom the first contact that we had with Ken to discuss our needs up-to the completion of installation by Nick and crew. I would be pleased to suggest S & R to anyone in our summer cottage community who is looking to update their flooring.

Absolutely incredible company. We were on a bit of a time crunch and budget restriction and S&R…read moreCarpet helped us with a beautiful stair runner. It looks like something out of a magazine! They were very timely and got it done quickly with great work. It also is extremely soft and well cushioned.

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

Awesome company! Great customer service. Prompt with responding and scheduling. Nice simple show…read moreroom in Marlborough laid back and old school. Very professional and know what they are doing and talking about! A great job done. Will definitely be using them again when I need more done.

I have been doing business with Luce Brothers for many years. Their service is impeccable! They…read moregreet you by name when you walk into their showroom. Keith is very knowledgeable about all his products. he does try to over sell, he just wants to do his job and please his client. I will continue to give Luce Brothers my business in years to come Mari-Jane Baker

Amazing experience in every way. Nancy provides a wide selection of carpets/rugs and expertise in a…read morerelaxed comfortable shop. We have purchased two rugs on two separate visits and couldn't be more pleased. Sudbury Rug and Carpet is our future go to place for all things rug. Thanks to Nancy and her Staff.

Experienced, helpful, and a pleasure to work with! We will definitely return with the rest of rugs!…read moreAlso, our rugs were done much earlier than they told us. A great experience and highly recommend their services!

Over this past weekend my water heater leaked and flooded my finished basement. I called at least…read more10 handy man services, all of which wouldn't help me until after Christmas. Finally I called Randy on call, and a tech was sent the next day. That tech, Brian stayed until midnight Sunday, and Monday. To make sure my basement was ready for my holiday party. After cutting out the carpet and wet drywall, Brian reinstalled new flooring (we decided to use a vinyl plank) and new drywall. He even came out Christmas Eve to pain the newly plastered walls!! I can not recommend these guys enough!

This is the first time I've hired painters -- and they were TERRIFIC!…read more Pros: They gave me a very fair quote, and more importantly, kept me from making some costly mistakes Paint America was wonderful about advising me on my options, *without* pressure or trying to sell me. And i couldn't be happier! Great work, honest, trustworthy, prompt -- I'd use them again in a second! Cons: The only downside to my experience was they did cancel my first appointment. I was given 48hr notice, but it was disappointing as i had already taken time off of work

The overall experience was perfect. We gave Paul an idea or what carpet we were looking for. He…read morebrought us immediately over to a few selections, Gave us a sample and we were out the door in 20 minutes. As soon as the shop closed, he came over and confirmed the sizes of the room. The next morning he emailed and called with a quote as well as provide installation day and times. The crew arrived 10 Minutes before schedule, completed the two room and were out the door in under 3 hours. Thiago and his assistant were excellent as well. Overall an Excellent customer experience.

Two months post-installation (Nov. 2023), and I am still LOVING this luxury vinyl plank flooring!…read more It makes me happy every time I walk in the room, and it is a breeze to keep clean! SO glad I went with this, and SO glad I went with Post Road Carpet in Marlboro!

My wife called Val and coordinated the carpet cleaning our living room, 3 bedrooms, hallway and…read morestairs. Val came on time, he went over all the rooms, everything we had and answered all our questions. We were very happy with his work, very professional and the carpets came out great.

I was looking for cleaning for a tile floor, two couches, and white carpet in one small room in my…read morehome in Wellesley. Val came on short notice and did everything himself in just a few hours, and I was very happy with the result. While I would have preferred to set everything up by email, he was very responsive by phone, giving a reasonable price quote in advance, and it worked out great!

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Best Decision Ever!…read more We had carpet for six years and needed a flooring upgrade. After consulting with Upper Construction, we found their price and service the best. The new flooring was installed quickly and looks incredible. I am so pleased with their service. This company's eye for excellence added value and elegance to our home.

This company does a fantastic job. They renovated my bathroom and they worked hard and were very…read moreconsiderate of my home. They always cleaned up at the end of the work day. The bathroom looks beautiful.

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.