Unfortunately, you only get one chance to choose the right hospice and I made the wrong choice. My…read moredoctor personally recommended this place, even though her office strongly recommended another service. First, let me start with the positives before addressing the negative. The after hours staff was phenomenal; everything you would want (and expect) from hospice. They were caring, not only for my mom, but for me and my family as well. I wish they could have been our regular caregivers. The problem was the rude, unemotional, uncaring nurse that was assigned to my mother. She was always in a rush, wanted to know how much medication I was giving my mom and told me that it was better that she sleep than be awake to eat or drink something. When I asked, both the nurse and CNA refused to give me any progress report on my mother's condition. Even though I knew that my mother's condition was terminal, the timing of her death came as a surprise. Once my mother passed, the hospice sent a social worker to "babysit" me until the mortuary came to pick up my mother's body. In contrast, when a close family friend was close to passing, his hospice service gave his family the option to have to him pass at home or move him to another location. I was never given that option and my mom's passing was another day at the office for this service. I let my mom down by putting her care in incompetent hands. God forbid I have to make another hospice choice for another loved one, but it will definitely not be "UN" Compassionate Hospice.

A big thanks to the team at Compassionate Care Hospice You have all made this process so much…read moreeasier. - Taalena, the Community Liaison, carefully walked us though starting the process, is positive and readily available. Diane the nurse has been steady, calm, clear about care, and William the chaplain, very present, kind and caring. These empathic and experienced staff were helpful every step of the way as we cared for our 90 year old friend. They were knowledgable, listened to the family, and client, and were very respectful. They were caring and made sure that our friend was stable physically and emotionally every step of the way. We aren't at the end yet, but I know they will be there for us as our friends' transition approaches.

My mother in law has been here for a couple of years and the staff is very caring. She had a very…read moreearly morning doctor's appointment and they were kind enough to braid and fix her hair beforehand so she looked nice.

My father receives exceptional kind attentive long term care at CCCC in Westminster every day. At…read more100 wheelchair bound and hearing disabled he still loves going on almost weekly planned group outings to a restaurant or parks with other residents. He is still motivated to dine every meal in their dining room and walks his chair around the center for exercise and interaction, music etc. His improved weight and zest since Re-locating to CCCC 7 months ago is incredible. I approve of the agency staffing and the 30 year workers that care for him and mostly their awareness of his unspoken needs. Thank you.

Great team and staff. This is a hard environment of care as the severity of illnesses and impact is…read moresignificant. This is an incredibly emotional situation for patients and families. The Westminster staff tries very hard to support all throughout the recovery process. The staff offer grace, for patients or families and I thank them all for their wonderful work caring for the community.

Disappointed. Hygiene Neglect & Medical Mismanagement…read more We are disappointed in the treatment that our 85-year-old mother received at Pam Heath Rehabilitation Hospital. She is a vulnerable patient with a complex TBI, mobility issues, and incontinence. We trusted this facility to rehabilitate her; instead, they neglected her basic human needs. * Hygiene Neglect: Our mother remained in the same soiled top clothing for an entire weekend. Despite being incontinent, she was also not bathed by staff. The only shower she received during her stay was given by our own private family aide who had to step in during a visit. Unsurprisingly, she was discharged with a UTI. * Medical Oversight: They placed her on 24/7 oxygen and new medications without consulting her family doctor or us. They completely ignored her medical history and her actual respiratory needs. * Therapy Concerns: There is a lot of "fuzzy math" regarding the required 15 hours of therapy. Therapists consistently showed up late and brought her back early, yet these sessions are billed as full hours. It felt less like rehabilitation and more like a money grab. * Lack of Communication: Staff were unable to answer basic questions about her care or progress. Advice to families: If you live out of town or work full-time, stay away. Unless you can sit in the room 24/7 to "babysit" the facility and ensure basic hygiene and a therapy plan is met, your loved one is at risk. We deeply regret sending her here and hope this prevents another family from going through this type of mess.

My mother lived here in Independent living and then in Assisted living until her passing. I will be…read moreshort and to the point: We had many experiences here and I have only good things to say about Covenant and their staff. We also have a very close friend in their Independent living and he is very pleased.

Our parents have lived at Covenant for twenty years and the care is beyond wonderful. They are…read moreknown, loved, and cared for like family. Mom is in the memory unit now, while dad's moving into assisted living this very week -- all with tender loving care. We are on a first name basis with so many staffers and so grateful for them all.

Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

Beware of this company as they have a policy that will bill you 2 weeks worth of senior care…read moreservices if not given a notice ahead of time. My mother with dementia ended up going to an emergency room, and then immediately to a memory care facility. Regardless of the fact that we did not see this coming, extended family home care continued to bill for 2 weeks worth of services which was about 1,200+ only because they were not notified of cancelling services. We had two other home care agencies providing services and neither one of them had this unethical billing policy. On top of that, some of the caregivers did not seem to provide quality care. And also had inconsistent caregiving services, with some cancelling last minute or did not even had the right skill level to care for my mother.

Awesome staff! You can definitely tell they care about their clients and care providersread more

As a C4 quadriplegic and single mother, my experience with Mile High Home Care was nothing short of…read morea complete nightmare that with professional help, I am starting to wake up from. I strongly advise anyone to steer clear of this agency, as their practices are not only unprofessional but potentially dangerous. Collin and Emily make a very strong first impression, but eventually, their true colors show. As I write this, I already expect the "owner," or whoever is managing the account to respond with the same gaslighting I was met with for the last year regarding "open lines of communication" and "we care", however, I would be remiss not to speak for my community of the disabled and elderly who desperately need care, especially after my complaints of negligence were confirmed by the Colorado Department of Public Health. The agency's negligence is evident with many of the caregivers they sent to my home. On multiple occasions, people were sent with little to no communication and asked to perform nursing cares outside of their scope of practice (if licensed at all), putting my health and safety at risk because they were ill-equipped and untrained to handle the specific needs of my condition. It is deeply concerning that the agency would allow such practices to occur, as they should be aware of the potential consequences. Regarding nursing care, I did not receive the required supervisor visits from a licensed nurse to assess my care. If I called the office/owner with a nursing care need or urgent situation, I was dismissed if answered at all. For any nursing requirements that caregivers on my team could not perform, I had to call dispatch health or go to the emergency room. Even when caregivers presented them with something concerning or marked a change in my condition, there was no follow-up from the agency. More alarming is the fact that the agency hired caregivers without conducting thorough background checks. As a patient, I deserve to have trustworthy individuals providing care in my home. There was a caregiver sent to train at my house for 3 days where she was exposed to my door codes, medication, family (including minor child), intimate nursing cares, etc... On the 4th day, it was brought to my attention that she was fired because her background check came back with a felony. This complete disregard for patient safety and privacy is both shocking and unacceptable. A major issue with this agency is its evident nepotism. The fact that the company, including "Human Resources", is run by family members creates an environment where miscommunication, negligence and incompetence thrive, and accountability is non-existent. When concerns were raised, it was clear that the family members running the agency were more concerned with protecting their own interests than addressing the issues at hand. It is incredibly disheartening to see an agency who should prioritize the well-being of its patients fail so spectacularly in basic communication and organization. This review comes with great anxiety as I've learned that my personal information and care details were disclosed to external individuals. The frequency of HIPAA violations during my time at Mile High was astonishing, raising serious concerns, especially for those who dare to voice their worries. After my family and I expressed our concern and advocated for better care, the company retaliated by discontinuing my care with a blatant disregard for the Colorado Code of Regulations, leaving me in a vulnerable position without proper explanation or alternative arrangements. Their failure to safeguard patient privacy and continued care not only breaches trust but also fosters a fearful atmosphere. Don't be misled by certain reviews; the company pressures and bribes clients and employees for positive feedback, and some reviews are from the family itself. For loved ones, please prioritize agencies that value patient care, professionalism, accountability, and uphold ethical standards, avoiding nepotism, incompetence, and disregard for regulations.

From the moment I contacted Optimal Hospice I felt the pressure begin to retreat from my long…read moreperiod of caring for a loved one. Things had gotten to the point where I could no longer feel confident in my own abilities to continue to provide the care needed. I believe my hand was guided from above when I selected, and made contact with, Optimal Hospice. Once engaged, a team of top professionals was dispatched and they just seemed to know instantly what to do. All the while they held the highest regard and sensitivity for me and my family. In no time I saw what I could not have done alone taking place in front of my eyes. This was a true blessing and this wonderful group of individuals kept me informed every step of the way. The outstanding performance exhibited by Optimal Hospice made all the difference in the world, and I could finally get the peace of mind I needed to truly prepare for the send off of my loved one. I cannot express enough my sincere gratitude and appreciation for the enormous contribution Optimal Hospice made to our lives. Do not hesitate to call them, you will not be sorry.

"Home Care Assistance is one of the premier home care agencies in the Denver area. Andy and his…read moreteam are passionate about providing the best senior care for their clients and a top professional environment for their caregivers."

My parent spent her last days here. This wonderful place helped my mother and our family in every…read moreway possible. Our hearts are full with appreciation and love for the doctors, nurses, and staff who helped us through it all. They went above and beyond in providing the best end of life care for my mom.

Hospice review We…read moreare so pleased that we chose the Collier hospice for my mother's end of life care. She had a wonderful nurse, Ann, while she was at home. She visited weekly and helped my mother adjust to the end of life. As her care became more involved Ann was there each step of the way supporting my mother and our family. I have never med someone who was so kind and understanding and competent. Finally My mother had to spend her final days in-patient at their facility. She raved over how quiet and beautiful it was. Again the staff was so very kind and supportive of both my mother and our family. The Chaplin was very helpful with family dynamics. Even the chief was wonderful, providing her with warm chocolate chip cookies which gave her much enjoyment in her final days. What a gift it was to have this organization available to care for my mother and our family at this hard time. As a retired nurse I am picky and could not fina any fault, just very competent care! I can not recommend this hospice more. 100/100.