I have been a client of Arizona State Accounting Services for many years. I enjoy the quality…read moreservice Aaron provides and the value he offers. He handles tax returns for two of my businesses and I am a satisfied customer.

Every year I would upload my documents months before tax day and every year my taxes would not be…read morecompleted by 4/15.. I have taken my business elsewhere.

My wife had been seeing Spencer for several years before we got married , when he first really…read morestarted . She raved to me about how well he took care of things. So , when I arrived in Arizona, back in 2004 , we decided to stick with Spencer together. So glad we did. He has helped us with several issues over the years, and has done an outstanding job each and every time. We have worked with Chris a few times as well , and feel just as comfortable knowing that we are in good hands. We have had at least 6 or seven friends and co workers even switch to them now. I would recommend them to anyone.

I have been getting my taxes done here for approximately five years. I have been fully confident…read morethat Edward, and now Spencer, has gone over all my tax related info (personal, small business, self-employed) and gotten the best refund possible. In the years where I have had to pay, again, I feel confident that every applicable tax rule was applied to extract the most beneficial result for me. We have also been able to get excellent tax advice prior to doing things that will have an effect on our taxes. If you need experienced help at a reasonable cost - look no further. This is a mom and pop type shop, and I feel that my business is actually valued by Spencer. I am not just a number here. This is Old School service that is fully capable, knows all the most recent tax law changes, exclusions, maneuvers, and delivers service in a timely manner for a very reasonable fee . Simply put - this place is so much better than the Big Box tax preparers - you will be very pleased!

I tried this new tax service and really happy with the service, knowledge and turn around time. I…read morewould recommend them to others.

Helped me get caught back up on my taxes, and went above and beyond to help this Vet take a…read morestressful situation and turn it into a completly positive one. Don't hesitate to work with this company for your tax/acct needs if you want a truly amazing experience! THANK YOU GRAY TREE BUS. SVC!

I have been going to Pro Tax for 10 years now. Matt and Melisa have always been helpful and I get…read morebetter returns than I ever did with Turbo Tax. I recommend Pro Tax to all my friends!

We have been using Pro Tax for years and wouldn't go anywhere else! The office staff is always…read morepleasant and willing to help. Matt is awesome and very knowledgeable. Would highly recommend!

If I could give zero stars, I would. Avoid this accountant at all costs…read more My family hired William Mease of Master Accounting and Tax Service to help with my elderly mother's taxes. She is in her 70s, has dementia, and needed a professional who could patiently and competently navigate the process. Instead, we encountered an accountant who was lazy, dismissive, and shockingly unprofessional. From the very beginning, Bill failed to read or absorb the information I provided, forcing me to repeat myself multiple times. Rather than listening or problem-solving, he fired back condescending emails filled with attitude. At one point, when pressed for guidance, his response was: "There is nothing further I can do for you. You will need to find a tax preparer that doesn't know what they are doing in order to get the return filed. Good luck!" That's right -- instead of doing his job, he essentially told my family to go hire someone "who doesn't know what they are doing" if we wanted the return completed. What kind of professional speaks to clients like this? This wasn't a one-off slip in tone -- it was a pattern of arrogance, laziness, and outright neglect. Bill showed zero compassion for my mother's condition, no willingness to problem-solve, and no respect for our time or circumstances. He seemed more interested in blaming us than actually providing solutions. An accountant's role is to help clients through complicated situations, not abandon them when things aren't simple. Bill made it clear that he doesn't have the patience, professionalism, or empathy to handle real-world clients with real-world challenges. Prospective clients: take this review as a warning. If you entrust your sensitive financial matters to William Mease, expect rudeness, blame-shifting, and zero accountability. There are plenty of capable, compassionate accountants in Arizona -- do not waste your time or money here. EDIT: I appreciate that Mr. Mease took the time to respond, but notice what he doesn't do: he never denies sending the unprofessional tirades I quoted above, including telling my family to "find a tax preparer that doesn't know what they are doing" and ending with "good luck!" That's because he did say them, in writing, and his response here conveniently sidesteps his own words and tone. Throughout this entire process, my messages to him were cordial and respectful, even as I had to repeat myself multiple times. His replies, on the other hand, were consistently dismissive, combative, and unhelpful. The problem wasn't that he insisted on accurate information -- any competent accountant should. The problem was his failure to communicate, failure to read the documents provided, and his repeated choice to lash out with condescending emails instead of guiding us toward solutions. Professionalism isn't just about refusing to "compromise integrity." It's also about having the patience, empathy, and communication skills to work with clients in difficult situations. Bill demonstrated none of these qualities. His responses showed the emotional intelligence of a toddler -- reactive, defensive, and incapable of constructive dialogue. So yes, I absolutely stand by my original review: if you're looking for a professional who will handle your financial matters with competence and respect, look elsewhere.

I had a nightmare of an experience with a different tax service that wouldn't answer my phone calls…read moreonce I dropped off my tax documents in March and waited until the last minute to file and fired me as a client the day of April 18th even though they promised to file an extension if it was needed...leaving me without my original documents and nothing done the day everything was due. Luckily I had made physical copies before dropping off my documents to that other service and I found these guys on Yelp. Evelyn was very friendly and booked me an appointment right away and offered their help to file an extension and prepare my taxes at a later date. Bill saw me in person hours later to explain everything and what to expect. When he saw how simple my filing was he offered to do it right then and there so it would all be resolved. Despite hitting a few roadblocks with getting all the information needed from me, he patiently helped me figure it all out and ended up getting it all filed. After a horrific experience elsewhere and this office's kind and quick service, I will be returning here in the future. Instead of being insulted and ignored, I was treated with kindness and respect even though I am not a big money account. Bill managed to do in an hour what my last Tax Service couldn't get done in a whole month. Thank you!!!!!

Would not use this CPA! Specifically asked that a CPA do my return. Instead, an Enrolled Agent…read moredid it. When I found numerous errors, I talked to the CPA assigned to my case, and she didn't know who did my return! Unacceptable! Now, my assigned CPA was trying to correct my return, and still introduced more errors! We could have done the return ourselves and did a better job! Won't use them again!

Craig and his team have been doing my taxes for years. I highly recommend…read morethem. I have referred some of my coworkers to him. I usually see Craig and we not only talk taxes, but he remembers my passion for the Christmas Angel program every winter and he asks about the bikes I buy the kids. I cannot ask for a better or more secure tax accountant to handle my affairs. Thank you, to Craig and his team.

We had a wonderful experience using Castel Accounting Solutions for filing our taxes this year. The…read moreteam was professional and helped us navigate doing our taxes correctly and efficiently as it was our first year filing jointly. I appreciate the team as they helped us save money in the long run instead of using sites like TurboTax! We will be using them again!

The Castel team is amazing. They were there for us when we really needed them. They are honest and…read morevery knowledgeable. They saved us a ton of money and are very affordable. I highly recommend this company for your business or personal needs. Thank you Castel team.

Adam is so good. Very good value for feeling protected in your return if not sure what you're doing.read more

I have been a customer of Fuller's Tax for over 10 years. Sad, the state of the world has affected…read morethem. Three times I have attempted to get an appointment to do my return and everytime I was told there were no openings. They said they would file an extension and after April 16 to call and schedule. Today I am now told no openings till June. I am hard pressed to believe they are fully booked and the elderly receptionist seemed dazed and very uninterested in the providing service as not even an offer to be put on a wait list was discussed. Oh well, time to move on.

Emily is fantastic. If you don't want to read further, just know that…read more In 2020 alone, my husband and I sold our home in CA, bought in AZ, I went from W2 to contractor and back to W2, and my husband lost his job due to COVID and went on unemployment. We had remodeled our home in CA and had a ton of write-offs, we added a solar pool system in AZ, etc. etc. Needless to say, our taxes were not the simple slam dunk. After attempting to do our own taxes as I have in the past, I found myself spinning my wheels and knowing that I must be missing vital pieces of information. Enter Emily! She came to our home, listened to our history, took our tax information from the previous year as well as the supporting documents to complete this year's taxes and viola!!!! We received refunds from the IRS, CA, and AZ! She was speedy, thoughtful, and always available when I called with questions. She informed me about so many tax breaks that I knew nothing about. Do yourself a favor and contact Emily for all of your tax needs. Thank you Emily!!

I've only been in AZ for a few years and still haven't found by go-to CPA. I needed a new one for…read morethis year since the one I used last year kept making mistakes and had poor communication. I found Emily online and saw she had some decent reviews, though few. My initial interactions with Emily were great - she responded to my email request promptly, answered all my concerns, and was great when we met in person. She promised that her team would finish the returns in time for Tax Day and that we would have time to review and approve it. When I didn't hear any updates at all, I grew concerned but I gave them the benefit of the doubt since it was their busiest season. But when I didn't hear anything back on Monday (the day BEFORE Tax Day), I followed up. Emailed and got no response so I called and was finally able to get an update that my returns would be sent electronically to review and approve. Waited all day and still didn't get anything so followed up again. After a few back and forth we finally received the returns, reviewed and approved them and asked for an email confirmation that it was submitted. The CPAs I've worked with in the past have always sent an email confirmation or screenshot of the submitted returns to the IRS. We did not get any email confirmation from Emily's team so it made it worried that it wasn't submitted on time, especially since we've been having poor communication from them. When I followed up again, they were quick to ask me for payment for their services. I paid promptly hoping I would get the email confirmation for IRS submittal but still didn't get any confirmation that the returns were sent. I literally just needed a call, text, or email saying it was submitted on time. I followed up AGAIN with another email inquiring and FINALLY they said they submitted it to the IRS but would be emailing it to us shortly for my husband and I to e-sign. We never received the files to e-sign, unsurprisingly. I finally went in person to sign it because the email never came. My husband couldn't sign in person so I asked that they still email it so that my husband could e-sign. Let's just say he still hasn't received the returns to sign. It might not have been as bad if they didn't tell us multiple times they would be sending us something shortly to review or sign. We ended up waiting multiple times for items that were never sent (because it was the day BEFORE it was due). This is a fixable issue. Communcation is key and a quick follow up goes a long way. I don't feel it's the client's responsibility to chase after the CPA who is hired to do a job. It was a bit unprofessional for me. It's not to say I won't work with them again but they really need to improve their communication.