I've only been in AZ for a few years and still haven't found by go-to CPA. I needed a new one for this year since the one I used last year kept making mistakes and had poor communication. I found Emily online and saw she had some decent reviews, though few. My initial interactions with Emily were great - she responded to my email request promptly, answered all my concerns, and was great when we met in person. She promised that her team would finish the returns in time for Tax Day and that we would have time to review and approve it. When I didn't hear any updates at all, I grew concerned but I gave them the benefit of the doubt since it was their busiest season. But when I didn't hear anything back on Monday (the day BEFORE Tax Day), I followed up. Emailed and got no response so I called and was finally able to get an update that my returns would be sent electronically to review and approve. Waited all day and still didn't get anything so followed up again. After a few back and forth we finally received the returns, reviewed and approved them and asked for an email confirmation that it was submitted. The CPAs I've worked with in the past have always sent an email confirmation or screenshot of the submitted returns to the IRS. We did not get any email confirmation from Emily's team so it made it worried that it wasn't submitted on time, especially since we've been having poor communication from them. When I followed up again, they were quick to ask me for payment for their services. I paid promptly hoping I would get the email confirmation for IRS submittal but still didn't get any confirmation that the returns were sent. I literally just needed a call, text, or email saying it was submitted on time. I followed up AGAIN with another email inquiring and FINALLY they said they submitted it to the IRS but would be emailing it to us shortly for my husband and I to e-sign. We never received the files to e-sign, unsurprisingly. I finally went in person to sign it because the email never came. My husband couldn't sign in person so I asked that they still email it so that my husband could e-sign. Let's just say he still hasn't received the returns to sign. It might not have been as bad if they didn't tell us multiple times they would be sending us something shortly to review or sign. We ended up waiting multiple times for items that were never sent (because it was the day BEFORE it was due). This is a fixable issue. Communcation is key and a quick follow up goes a long way. I don't feel it's the client's responsibility to chase after the CPA who is hired to do a job. It was a bit unprofessional for me. It's not to say I won't work with them again but they really need to improve their communication. read more

Emily is fantastic. If you don't want to read further, just know that. In 2020 alone, my husband and I sold our home in CA, bought in AZ, I went from W2 to contractor and back to W2, and my husband lost his job due to COVID and went on unemployment. We had remodeled our home in CA and had a ton of write-offs, we added a solar pool system in AZ, etc. etc. Needless to say, our taxes were not the simple slam dunk. After attempting to do our own taxes as I have in the past, I found myself spinning my wheels and knowing that I must be missing vital pieces of information. Enter Emily! She came to our home, listened to our history, took our tax information from the previous year as well as the supporting documents to complete this year's taxes and viola!!!! We received refunds from the IRS, CA, and AZ! She was speedy, thoughtful, and always available when I called with questions. She informed me about so many tax breaks that I knew nothing about. Do yourself a favor and contact Emily for all of your tax needs. Thank you Emily!! read more

I had a question, and was willing to. Make an appt she answered my question, was very nice & professional and I didn't need to make an appt. I call that great customer service! Thank you Emily read more

Emily has done my Federal and AZ returns for 2022 and 2023 just finished today 02/01/24. 2023 is a special year for me as I am trying to lncome Qualify, on what the Financial world refers to as a DTI Ratio which is more important than your FICO's but they start with the Fico to see from there it becomes all about your DTI. Emily worked well with my Lender agent, so that we could get this loan qualified and done within original closing was 01/31/24 but we got an extension. Emily is a personable lady who listens to your situation, and decides with her knowledge, how to move on within the tax system to do the best job for her clients that she can perform. I am a USAF Intelligence Veteran, and I screen the people that I work with. Emily is honest, knowledgeable, and capable to "Git 'er DONE! I have an MBA, and I need a professional like Emily and I highly recommend her and her assistant name of Grace. I am an author, degreed mechanical engineer, MBA, and any further questions, please e-mail to ron404258@juno.com read more

I can't express the gratitude we have for Emily and her services, coming in from out of state we were very skeptical and picky about finding someone to help us with our small business taxes. She made us feel comfortable and gained our trust immediately with her kindness and professional knowledge. We will be returning and using her services going forward :) read more

Thanks so much Emily for getting me caught up on all my past taxes!!! Your fee was more than reasonable. I put off my taxes for so long because all the big tax companies wanted to charge me so much, especially for the 1099. You never tried to take advantage of me. Thanks again. I can relax now. I give you 5 stars for sure. I will be back. You are now my tax girl! read more

Emily was really a pleasure to work with on this year's tax returns. She was very helpful and responsive throughout the entire process. Her prices were very reasonable, and she was very professional. I highly recommend her. I'd like to mention that taxation makes me nervous, I don't want to pay too much or too little. Emily was very responsive, and was able to explain the process every step of the way. read more

Amazing! 100% recommend! Very knowledgeable and friendly! Answered any questions we had or any concerns I had from the beginning!

Emily was friendly and great at answering my questions. I had a complex situation and she was able to help with no problem at all.

I am writing this review because of non service. Emily only takes tax information online. When I explained what she wanted was not possible for me and requested an address, she informed me she worked from home. No problem best tax person I knew worked from home. My problem is she would not give me an address where I could drop off, she declined because of covid, again reasonabe. I offered to put everything in a envelope an shove it under the door. Did not bother to mention mail. I found the whole discussion troubling. Email and her website can be hacked. I prefer the security of hand delivering or mailing documents. read more

Emily is super quick and responsive. Everything was very easy. The first year I haven't cried from frustration doing my taxes!

Emily helped a ton with my taxes this year. I had a bit more than what I normally would do and was getting lost filing on my own. She helped me with a quick and easy process with a quick turnaround and with excellent service. Truly helped me feel better with something I don't understand. Also she is so well priced for the amazing work she does. Highly recommend. read more

Don't be fooled by the 5 star reviews. Emily presents herself as kind, helpful, and knowledgeable; but when it comes to getting the job done, she fails miserably. She makes promises and assurances that she will provide her services on time only to completely fail at providing the promised services and then provides excuses. She is incompetent and unprofessional. I provided her details of what I needed done and she told me she could do it and quoted me a price for a specific form. I agreed to move forward and she promised to have the taxes done by the tax deadline. Then she tells me she needs more time and wants to file an extension. Then she completes the wrong form and won't provide me with the copy of the extension. She then agreed to complete the correct form and file it; but she then changed her mind when she discovered she couldn't provide me the services and suggested I find a new tax person. She cost me extra time and money because of her incompetence and lying. The way she treated me is unethical. read more