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    Andrew Willey Marble & Granite

    5.0 (1 review)

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    1 year ago

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    Berkshire Bathworks

    Berkshire Bathworks

    4.5
    (2 reviews)
    $$

    Jim was very professional and did a great job installing my walls for my main bathroom tub. He did…read moreadvise me that my tub was in good condition to help save money, which I appreciated. The price and timeline were reasonable. Jim showed up on the day he said he would and was done in by lunchtime, overall we are happy with the results. Just a couple of things that I was a little disappointed in. There was a lot of old caulking from the previous walls which was hard to remove. When Jim put the new caulk in for the new walls it mixed in with the old caulking so I cant get rid of it all. Also the plumber was supposed to look at the drain to make sure everything was working properly, Jim forgot to remind him and told me he called him but I have not heard from him

    We'd been planning to redo our 1950 bath with something a little more modern and without the black…read more"marbleized" plastic tile. We visited many showrooms, including the most advertised on TV. We were excited by the designs offered, but a little taken back by the price. Jim and his Berkshire Bathworks crew were contacted and promptly arrived to assess our needs and give us a price. The price was competitive with the national chains. It was NOT a one day installation, but Jim was very forthcoming about the actual time frame for completion. Every question and concern we had was addressed. The time frame was off by a couple of weeks due to the special order of the glass shower enclosure. [It arrived with the installation holes on the wrong end of the glass, hey, it happens. The last time I made a mistake was 1957] Jim went above and beyond to make sure we were satisfied. The job is beautiful and a complete makeover. We are very happy with the outcome. One last thought, my wife fell and broke her hip two weeks ago. I called Jim on Tuesday, 01/01/19, about installing a grab bar in both bathrooms. He was here this morning, 01/03/19, and installed two new grab bars and would not take any compensation. He is a gentleman and a meticulous worker. I cannot recommend Berkshire Bathworks more highly. They are the best.

    JRC Remodeling

    JRC Remodeling

    1.0
    (1 review)

    Addendum to my previous review of JRC Remodeling and the response to my initial comments by…read moreco-owner Barbara Roth. It is true that the water damage and mold remediation was not a part of the original contract; after all it could only be discovered during the demo phase of the work. When advised of the problem I agreed to pay - and did pay - an additional amount to remove and replace the moldy insulation and take other steps to kill the mold (i.e., bleach spray). The workers apparently did the remediation but forgot to put new insulation before closing up the wall and installing new counters, making the only way to fill the now hollow wall from the exterior which is a more complicated and expensive procedure. Joe Roth agreed to do this work - which was necessary only because of JRC's screw up - but despite repeated promises kept putting it off month after month for many months and well into cold weather. He finally told me that he wasn't going to do it after all and would not take my phone calls because, in his words, he thought I would yell at him. I suspect that he realized that his workers screw up was going to be costly to fix and that he wasn't about to bear the cost. He never asked me to pay for the remediation, which existed solely due to their mistake. I did bring in another contractor in December 2023 and had to bear a substantial cost for adding insulation. Mistakes happen but failure to take responsibility is a reason for avoiding using this firm.

    From the owner: JRC Remodeling has 45 years of making dream homes a reality. We started our business in Berkshire…read moreCounty, where we transformed our own house into our dream home. We understand the importance of tailor-made spaces, from refurbished kitchens to fully renovated homes. We come to you with decades of experience and a love for home design, and work with you directly to bring your vision to life.

    Sacred Oak Homes

    Sacred Oak Homes

    5.0
    (3 reviews)

    I feel incredibly lucky to have found Steven and Sacred Oak Homes. Steven is more than a builder -…read morehe is an artist and offers creative suggestions that enhance the client's vision of the project while remaining solidly within the confines of what is possible. His entire crew - everyone I had contact with, were exemplary - personable, friendly, pleasant to deal with, repsectful of our property. They always left things neat, clean and maximally livable at the end of each day, and their work was professional and meticulous. Steven was always quickly responsive whenever I contacted him with any question or problem. Dealings with money were completely transparent, with a detailed statement listing costs of materials, labor, and Steven's (quite reasonable) mark-up; for the quality of work, I felt it was all very fairly priced. An emergency arose in our basement the day of my very first consultation with Steven, and he sent his crew over the next day to take care of it, even before we had agreed on a contract for services. We had our work done during the pandemic, and though there were some inevitable delays in getting materials, we never felt our project was "put on hold" in favor of a larger or newer one. I have already confidently recommended Sacred Oak to friends and relatives looking to have work done in their homes. Richard Z.

    Steven and his team took an ordinary, poorly built kitchen and created a beautiful, sophisticated…read morespace for my family. The finish work was done with an artisan's touch and every tiny detail attended to. They definitely took the cabinets and appliances up several notches. Very high end looking. I would highly recommend them for any type of project from small to very, very large.

    Andrew Willey Marble & Granite - kitchenandbath - Updated June 2026

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