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    Andrew Willey Marble & Granite

    5.0 (1 review)

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    2 years ago

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    Berkshire Bathworks - Berkshire Bathworks has been family owned and operated since 2009. And over 16 years of experience in the business!

    Berkshire Bathworks

    (2 reviews)

    $$

    Jim was very professional and did a great job installing my walls for my main bathroom tub. He did…read moreadvise me that my tub was in good condition to help save money, which I appreciated. The price and timeline were reasonable. Jim showed up on the day he said he would and was done in by lunchtime, overall we are happy with the results. Just a couple of things that I was a little disappointed in. There was a lot of old caulking from the previous walls which was hard to remove. When Jim put the new caulk in for the new walls it mixed in with the old caulking so I cant get rid of it all. Also the plumber was supposed to look at the drain to make sure everything was working properly, Jim forgot to remind him and told me he called him but I have not heard from him

    We'd been planning to redo our 1950 bath with something a little more modern and without the black…read more"marbleized" plastic tile. We visited many showrooms, including the most advertised on TV. We were excited by the designs offered, but a little taken back by the price. Jim and his Berkshire Bathworks crew were contacted and promptly arrived to assess our needs and give us a price. The price was competitive with the national chains. It was NOT a one day installation, but Jim was very forthcoming about the actual time frame for completion. Every question and concern we had was addressed. The time frame was off by a couple of weeks due to the special order of the glass shower enclosure. [It arrived with the installation holes on the wrong end of the glass, hey, it happens. The last time I made a mistake was 1957] Jim went above and beyond to make sure we were satisfied. The job is beautiful and a complete makeover. We are very happy with the outcome. One last thought, my wife fell and broke her hip two weeks ago. I called Jim on Tuesday, 01/01/19, about installing a grab bar in both bathrooms. He was here this morning, 01/03/19, and installed two new grab bars and would not take any compensation. He is a gentleman and a meticulous worker. I cannot recommend Berkshire Bathworks more highly. They are the best.

    JRC Remodeling

    JRC Remodeling

    (1 review)

    Addendum to my previous review of JRC Remodeling and the response to my initial comments by…read moreco-owner Barbara Roth. It is true that the water damage and mold remediation was not a part of the original contract; after all it could only be discovered during the demo phase of the work. When advised of the problem I agreed to pay - and did pay - an additional amount to remove and replace the moldy insulation and take other steps to kill the mold (i.e., bleach spray). The workers apparently did the remediation but forgot to put new insulation before closing up the wall and installing new counters, making the only way to fill the now hollow wall from the exterior which is a more complicated and expensive procedure. Joe Roth agreed to do this work - which was necessary only because of JRC's screw up - but despite repeated promises kept putting it off month after month for many months and well into cold weather. He finally told me that he wasn't going to do it after all and would not take my phone calls because, in his words, he thought I would yell at him. I suspect that he realized that his workers screw up was going to be costly to fix and that he wasn't about to bear the cost. He never asked me to pay for the remediation, which existed solely due to their mistake. I did bring in another contractor in December 2023 and had to bear a substantial cost for adding insulation. Mistakes happen but failure to take responsibility is a reason for avoiding using this firm.

    From the owner: JRC Remodeling has 45 years of making dream homes a reality. We started our business in Berkshire…read moreCounty, where we transformed our own house into our dream home. We understand the importance of tailor-made spaces, from refurbished kitchens to fully renovated homes. We come to you with decades of experience and a love for home design, and work with you directly to bring your vision to life.

    The Baker’s Pin

    The Baker’s Pin

    (17 reviews)

    Shopping here since it was "A Different Drummer's Kitchen." It's a nice experience walking around…read morethe shop and looking at the wonderful things they have on display, but a recent experience had me evaluate if I would return. Extremely unpleasant woman sitting at the register reading a book made it very clear that I was interrupting her day by asking about tools they might have for making dumplings. In a very condescending tone, she informed me that dumpling presses were out of stock for the next 4 months "everywhere". When I said I wasn't sure if I needed a press, but was there anything else they might have that could help me make dumplings, as my significant other and I would like to try making dumplings together, she looked as though I had asked an impossible question, and then let me know that the only way to make dumplings was to do it in a "family setting". She said, "That's what the Asian families do. They make them together as a family." Not having a 'family', I said My significant other and I were just looking to enjoy some time together and make some dumplings in a casual way, she said no, that isn't how it's done, and again started talking about how dumpling presses were out of stock until I just said never mind and left. I hated that experience. I don't see why she had to put such emphasis on the fact that I wasn't Asian and we aren't a big family or something. That made me feel horrible about myself.

    Baker's Pin is a lovely store with tons of cooking supplies and top name brands…read more Their cooking classes are fun and informative. Some chefs are hands on, and some lecture and you watch. Either way, you get to taste the recipes and learn tips and techniques.

    Lee Tile & Stone - Visit the Largest Tile and Stone Showroom in the Berkshires!

    Lee Tile & Stone

    (2 reviews)

    If it were an option, I would give Lee Tile and Stone zero stars…read more My wife and I are remodeling our kitchen and bathrooms. We had seen some ideas that we liked, and expected to receive some help with stone and tile selections at Lee Tile. Upon entering, we wandered around for a time while the young woman was on the phone. When she had completed her call, she continued to ignore us, and when we asked for help, it seemed that we were interrupting her day. We told her what we are looking to do, and after only about 2 minutes, she told us that if we had pictures of the things we liked, to email them and they would 'take a look'. At that point she just pointed us toward some samples and told us that if we had any questions, to ask. Well, we had a lot of questions, but it was obvious that she wasn't the person to be dealing with. We since found a place in the Capital District that has done a great job in investigating our needs and recommending solutions. Since our experience a couple months ago, we have heard similar opinions form others who have been frustrated with their lack of service. Unfortunately, we would suggest avoiding Lee Tile.

    Bob and Dawn were outstanding through our countertop selection process, guiding us along the way…read more Bob ensured that we'd be happy declining a delivery of a slab that didn't meet his specifications- things that our untrained eyes had missed. We reordered a higher quality piece and we were very happy about that. Bob and his expert team of installers (all 4 of them) were most professional and courteous and very knowledgeable. And before the delivery, their tech John in the shop was very helpful asking for input about where to make the cut, confirming other details on the order; he was great as well. And Dawn was very helpful and patient and knowing how to multitask with her clients. They earned their 5 Stars as they offer the best service, expertise, price, caring about their customers. Rich and Sandra Seefeldt Richmond, MA

    Andrew Willey Marble & Granite - kitchenandbath - Updated September 2026

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