Recently purchased a used vehicle for my wife and one of the rims were pretty messed up. My amazing…read moresales guy got the manager to pay for it to be fixed. At first I had my reservations, thinking it should be replaced! However, Paragon proved me wrong, the wheel came out great! It looks brand new. I cannot speak to value (as I did not pay for it), but the service was easy, just dropped the car off and picked it up the next day. I will recommend.

Had a bunch of rim straightened for two MB's I own. I dropped off on Sunday after hours and one of…read morethe shop gentlemen was there and helped me with drop off and key deposit. Service was great. Work was impeccable! these folks are awesome! True professionals of the trade. Highly recommended! Thank you so much! Bryce

I had an alignment problem with my 1977 Ford Bronco. They fixed it when two other alignment shops…read morecould not. Thanks guys!

Hard-working honest guys could have changed me hundreds of dollars in repairs but instead didn't…read morecharge me anything because they couldn't find the problem also also recommended another shop to me with specialized tools .I would recommend this shop to everyone

Highly recommend! Ultimate Wheel Pros is amazing! I honestly didn't think anyone could repair my…read morebrand new 2026 rim with significant curb rash/gashes. They repaired my damaged rim to like new at a great price! They explained my options, made scheduling easy, and completed the repair quickly. Professional, honest, and excellent quality--I wouldn't hesitate to use them again and highly recommend!!

I had a damaged wheel repaired. It was picked up on Monday and returned looking better than new on…read moreThursday! The service included installing and removing the temporary spare, and balancing the repaired wheel. The entire process was perfect.

Great repair of "curb rashed" 20x10.5 bmw wheel. It looks new. It was done in a couple of days. And…read morecost was reasonable.

Called RimPro per referal given me to see if they could save my badly bent aluminum rim on my 2024…read moreElantra. Upon arrival, Adam took the car in and after seeing the damage , we/I agreed to sign the documents that explained all the plus and minuses but was confident that the rim might be saved. Not only was it saved but it was perfect and balanced as shown by the high-speed road trip back to Shrewsbury. Adam was most professional and honest when discussing the pros and cons of the wheel and tire business. And, it didn't take a second mortgage to bring the wheel back to life, worth every penny. Thank You Adam and great staff too! CBC

Excellent value for oil and filter change, and the staff were helpful, welcoming and friendly…read more Really delighted to find a family-owned quality auto shop in my new neighborhood.

A most egregious sequence of events…read more Agreed upon full day drop off for battery replacement; car did not start up right upon pick up, had faith, and it was dead upon morning. Had to Uber kids to school, call roadside assistance for jump. Was not told until back in person that the reason was THEY NEVER REPLACED THE BATTERY BECAUSE THEY DIDNT SEE IT ON THE PAPERWORK. This was the sole issue that had been discussed for 2 days prior. I'm still pleasant at this point; walk home. Receive call ACCUSING me of not giving them my keys; they strongly believe this because "I gave them the car running". I'm like duh, the battery's dead, that was a convenience TO YOU. At this point, I say "you already didn't render services upon payment in full and now you're telling me you lost my keys, why would I believe you?" I hung up, I'm on my way. On the way on my child's scooter, I get a VM, of course they found the keys. Pete(?) meets me outside, hands me keys, tries to show me "what happened". As I'm already getting in my car, he says "I don't appreciate you hollering at my guy". Well, I don't like the false security of being sent off for paid services not rendered and then getting accused of lying and the possible stress of lost keys on top! Wow! I never even asked for a refund. UNACCEPTABLE.

Just stay away. Google the owner, Jorden Isaac in Haverhill before you hire this business. Busted…read moretwice for heroin ~10 yrs ago. Draw your own conclusions about what sort of services such an individual may provide. I didn't realize this until I venmo'd him a deposit to purchase materials for my wheel refinishing. Everyone deserves a second chance right? That's what I told myself as I feared for the worst. I should have trusted my gut because the experience with this guy was TERRIBLE from the get go, but I kept telling myself that these were honest mistakes. The most sporadic, unpredictable, awful work quality, and piss poor communication I've EVER dealt with. I don't even know where to start with this saga so I'll give the cliff notes. Wanted the guy to refinish my wheels and touch up some paint on the body of my car. He decides to REPAINT the car in my garage. What I thought was going to be a couple hours of work turned into MULTIPLE DAYS of work (never full days - he'd often show up and then leave for HOURS and then show up in the evening). I thought he was going to do touch ups, and I walk into my garage to see the front end is COMPLETELY sanded off. Never told me what he was going to do and what he was going to charge. Increased the scope of work and cost 7x vs. what he'd signaled to me. Can you believe it? Given painting was not in a controlled environment, I end up with bugs, pitting, overspray, and dust in this newly painted finish that doesn't even match the rest of the car and I'm paying 7x what he told me. What a joke. Total nightmare dealing with this guy. He promised me I'd be happy with the work and there's literally nothing that I can say is good work. Wheels have pitting and unevenness, there's overspray on my garage floor, windshield, headlights, trim. Bugs and dust in my paint. This doesn't even cover that he would be working in my nice quiet residential neighborhood till 11PM on weekdays at times, with an air compressor and generator on! Told me he'd show up in the morning one day and shows up at 830PM! Tells me another day he'd show up and doesn't even show up. One day had his brother work on the car who did even shoddier work, and had to spend another day to fix all his mistakes. Then he has the audacity to tell me he has spent too much time on the job and is losing money on it. Well guess what - I never signed up to spend 7 times the initial quote to have a full repaint done that Maaco would be embarrassed of. What kind of outfit is this? Take your money and go somewhere else. You'll be glad you did

Alloy wheel repair gave me the best rim job! I highly recommend 10/10 - if you need a rim repaired…read morethis is the perfect place.

I got a bad feeling from my initial call. Steve spoke very quickly and had diagnosed and quoted the…read morerepair in the first 10 seconds of the call. He told me that because I was local he would offer a discount. I was told that because he was a small business he would accept cash only. Reputable business pay taxes, and make things convenient for their customers. When we met he was trying to sell me more services and actually suggested I fix wheels (cheap replacements) at a cost above replacement. I agreed to repair 2 wheels and asked that a 3rd be checked. Steve told me it would be a couple of hours and asked me to type my # into his personal phone. I waited 3 hours and then called, no answer and a full VM box. I was hoping that I could pick up the wheels and take them elsewhere because my bad feelings were now bolstered. I made a second call same as before so I drove over. No one was there and the place was locked up. Finally he picked up the phone after 4pm and said that he had straightened all 3 and that I could pick them up in the morning. I never authorized this and was unwilling to pay for it. He also started with the attitude and said he tried to call, but there was no incoming calls to my phone. When I picked up the wheels I asked for evidence that the 3rd wheel was bent. He pointed to some Sharpie marks on the rim. We got into a screaming match and he called me a cheapskate. He actually told me to just pay for the 2 wheels and then when I did he refused to give me change and took $50 more than he agreed to. The service was terrible, Steve is rude, not transparent and a liar. After this experience I asked my mechanic who he uses, and he told me Rimpro in Tyngsboro. https://www.rimpro.com/ I wish I read these reviews prior to using this company.

We had an issue with our front tire while vacationing in north Conway N.H…read more I researched the local tire shop s and found Frechette tire co only a few miles from the hotel. I called made an appointment that same day. What a breath of fresh air!!! The shop was not slick, no hype to get you to buy expensive items, the man (jason) forgot his name but not his manner) He was direct, honest in pricing, great handshake, and respectful of us( we're old!) So great to see a home town business with integrity! Definitely would recommend them to anyone who needs quality tires. We were in and out in45 mins; they couldn't do alignment that day. We had tires aligned at our local Toyota dealer took 4 1/2 hours!!!ugh what a difference! Supposed to be 2 hours with appointments made days earlier.

I blew out a trailer tire while on vacation. These guys were recommend by another business in town…read more I called them and they assembled the tire and rim before I showed up. I highly recommended them.

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire