It's always interesting when your car breaks down on a massive road trip. We went to Luke's Lobster…read morein Portland... I got our food to go... waited 30+ minutes for it... went back out while my wonderful wife waited in the car and... the battery was dead. Click. Nothing. Dead. It was the evening on a holiday but it only took 2 hours for AAA to give us a jump! The guy was like..."drive it for 20 minutes and it should be OK". We did and made it back to the hotel but I wanted to find out what was really going on. We have many cities and miles to go! Peter gave some good advice as well. The next morning, I called Cityside at 8:00am and Ian kindly agreed to take a look at 8:30am! Perfect! It was only 4 minutes away and Ian was very professional and friendly. He checked it out... confirmed the battery was bad, replaced it, and quickly got me on my way all while helping a few other customers. Thank you Ian and Cityside! Life is good with amazing, professional car service!

My mechanic retired and he recommended Cityside. When my BMW needed service Cityside was…read moreprofessional and knowledgeable. They have a large garage and east to work with.

Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced…read moreand a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

I'd avoid like the plague. Been here plenty of times over the years. They overcharge for EVERYTHING…read moreand always "find" issues I never had before going there. Better off going to the dealer!!

I just moved back to the neighborhood and my car had troubles turning on and staying on. I was…read morestressed out and did not want to be stuck at the dealership all day, but luckily I found Cumberland Ave Garage! AAA came to jump my car, and when that didn't solve the problem they towed me here. I didn't know what to expect, but I was so pleased by the kindness and promptness of the team here. I had no appointment and understood I could be without a car for a few days. But within 48 hours my car was working and back to me again. Things that stood out-their team is direct and goes above and beyond for you! They told me everything that I needed to know about my car troubles (ultimately a new battery) and things that I should look into (due for oil change and state inspection). They did all of this work for a reasonable price and I know I'll be coming back here in the future (hopefully with a scheduled appointment and not a breakdown). I highly recommend getting your car serviced here :) The do a great job, and it's walking distance to many great coffee and breakfast options if you have time to kill.

Quality of the staff and service. My only regret is that you really need to plan ahead as they book…read moreup quickly

I brought my Tesla to Moody's Collision for repairs, and when I picked it up, the first thing I…read morenoticed was a large crack in the glass roof that absolutely wasn't there when I dropped it off. I immediately called the garage the same day and took photos to document the damage. Here's the kicker: two separate adjusters confirmed there was no roof damage noted on the intake forms when the car arrived. Even Moody's own intake documentation doesn't mention a crack. That should speak volumes--if the damage existed when I brought the car in, it would've been documented. But it wasn't. When I spoke with "Chris," who handles Teslas at the shop, I explained that I didn't think I should be responsible for a deductible on damage clearly caused while the car was in their care. Instead of having a conversation, I was dismissed with a sarcastic "sounds about right," as if my concern wasn't worth his time, and I was just going this the money. It felt incredibly disrespectful. This isn't just about a cracked roof--it's about accountability. Accidents happen, but when a business won't even acknowledge the possibility that they caused damage while your car is in their hands, that's a serious red flag. I'm now forced to pursue legal options to recover the cost of the damage. If you care about your vehicle--and being treated with basic respect--think twice before trusting it to Moody's Collision in Bangor ME.

Brought my car in a few days ago with a minor scratch issue. I have a Porsche which some places…read moredon't want to deal with. They resolved the fix that day, and the customer service was amazing. Based on my experience, I would recommend this company to anyone. Thanks for your help!!!

I have been going through ongoing cancer treatment for several years now. Because of my work…read moreschedule and the people who depend on me, I schedule everything very carefully so I can keep my life going as much as possible. My car was overdue for a state inspection and the possibility of needing new tires. I called Duval's Service Center on May 2nd to schedule an appointment. They scheduled me for May 13th, which gave me plenty of time to reschedule more important things. I dropped my car off at the agreed upon time and was told that they would look at it that afternoon. One guy was nice and the other was not. Oh, to be pretty and young again. I never received an update from them. I called and it went unanswered. I left two voicemails and haven't gotten a response. I emailed the address listed on their website and haven't gotten a response. They are closed on Saturdays and Sundays which means I will not make it to my medical appointments this weekend and will probably miss my appointment on Monday. Had they told me that they weren't even going to look at my car at the appointment I had made well ahead of time, I would have never left my car with them. They have my car and my keys, so I have no way to get to anything I need to get to since hiring an Uber would be way too expensive and I cannot afford a rental right now. Scumbags, all of them. This is why I hate ever needing anything automobile related done. I wanted to reach out via Twitter, but their account has been suspended for violating Twitter's rules. Which probably means they said something really edgy and awesome.

Best service and 100% trustworthy service that I had in decades. Always took my car to dealership…read morefor service. Used Duval's for a/c service and they were quick and honest and priced right. I would take my Cadillac there again for anything. Great service, communication and price

Excellent service. Reasonably priced. Their Express Service is very easy to use. The staff is…read morefriendly and informed.

This was the best experience I have ever had with buying a car. There was no haggle, no pressure…read more Doug and Vinny were both super understanding of my needs and situation. They were able to find the perfect car for my twins who are new to Maine. We now feel very comfortable in a safe and reliable vehicle and I will tell everybody looking for a new or used car to check out patriot Subaru!

Excellent and quality service, friendly staff, all for a good price. I went there to get new tires…read moreinstalled, and they worked around my somewhat tricky schedule to get it done. My brother's a mechanic in the area, he trusts Paulin's and I do too. Highly recommend!

They've been fair and reliable. I can only say positive things about Paulin's who have serviced my…read morecar for several years. I would recommend Paulin's to family and friends.

Tracy in Service is a goddess in managing my 2 beamers -Thanks T! Jo and the sales team is always…read morewilling to assist. And the cars.....yummy!

DO NOT BRING YOUR BMW HERE!!!! Seriously. DO NOT. I don't…read morecare if you're desperate, you WILL leave the dealership with MORE problems than when you dropped the car off. I'm an honest young man, and I can promise you that these people are just no-good. On 03/25/2026 I brought my 2010 E83 X3 in for a free recall repair. I am a mechanic myself, and I have a high level scan-tool that I use to fix my own cars. I have 100% time-stamped proof that the car had zero BSD-related codes before going in for the recall repair. The only codes it had were for an unplugged Eccentric Shaft Sensor that was causing the car to idle awkwardly if it was plugged in. The car is ready, recall repair "went well" they said. I get 5 minutes away from the dealership in my car and THREE brand-new error codes I've never seen before pop up on my scanner. They were BSD faults, meaning the communication between the Engine Computer and the electric Coolant Pump/Oil Level Sensor/Alternator was somehow disturbed or damaged. THE TECHNICIAN WOULD HAVE HAD TO REMOVE 2 of those parts to complete the recall, because in my case, they HAD TO remove the oil pan to find broken bolts from the recall problem. I messaged their Service Manager/Advisor. I don't have anything against the guy, I just want this shirking-off and blameless demeanor solved. Me: "Hey, I have 3 new codes. Any way the technician maybe forgot something, or pinched a wire?" Advisor: "No. Those are completely unrelated." I really, really, REALLY regret taking his word for it. Today, 3 months later, the car is completely useless -- stemming from ONLY those BSD codes. Which, again, were incredibly likely (literally a 99.9% chance) caused by the technician performing the recall. Considering they were not there before the X3 went into the dealer for service. The 0.01% chance it wasn't their fault is just my inner mechanic and nice-guy nature trying to be fair. Let's be real, obviously it was the shop visit. You don't even need to have years of automotive repair experience to connect these dots. Earlier this week, the severe problems started with 16.0V voltage surges, caused by that BSD communication line being scrambled. I messaged the advisor and let him know that these voltage surges were causing other electronics to break, and I had to replace the alternator out-of-pocket. Then, this morning, the Coolant Pump completely gave out. Electronic Coolant Pump reading 0 RPM (it's completely dead). Car now cannot be driven or even operated for longer than 60-120 seconds without risking flash-boiling coolant, warping the cylinder head, and/or blowing the head gasket. BSD codes cause this by forcing the Pump into a default "safety" mode where it operates at 100% speed 24/7, because it's unable to receive BSD commands from the Engine Computer (DME). Over time this causes the electronics inside the pump to burn out from excessive heat, and it wears down the impeller's mechanical bearings. I messaged the Advisor again, using a bit of my own technical expertise to try and explain to him WHY and HOW this was VERY likely their fault. I wasn't rude at all, I was just straight to the point and technical in my analysis/explanation. I even thanked him several times for speaking with me and even considering taking a look at the car again. Well, now they're "not making any promises" and are only willing to look at it. Which means they need to "investigate themselves" to see if these problems were caused by the recall repair. I live a 3-hour drive away in the mountains near Sugarloaf. No way I'm towing the car 150 miles to have them act blameless and charge me up the wazoo. WE ALL KNOW what "Investigate" means. They have a bias and self-interest, just like any other business. You'll get this impression from reading the other reviews targeted at the service department. There is absolutely NO WAY they're going to fix this for me without trying to charge me some exorbitant amount, claiming the problems are somehow "unrelated". It's not rocket science. They want money.