Mcgrath Plumbing and heating did a great job replacing my boiler in November 2025. I have used…read moreMcGrath Plumbing for 20 years and would always recommend them. The new efficient boiler replacement combines domestic hot water and forced hot water baseboard, it was perfect.

We had an issue with our kitchen faucet. A small job, but when we encountered an unexpected…read moreproblem, Lou McGrath Jr. and Lou McGrath Sr. both arrived and gave us their undivided attention. Five-star service from an outstanding company! Great communication with Heidi, too.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I called 128 Plumbing about one cracked drain pipe. I was told my entire house needed to be…read morerepiped. The estimate (#435094323) was $30,275 to demo every wall and ceiling necessary, disconnect first- and second-floor bathrooms, toilets and sinks, and replace the main stack. That was presented to me as the only option -- no alternatives, no phasing, nothing. And it did not include the roughly $6,000 I'd need to close the walls back up and reinstall fixtures, or the ~$400 roofer I'd have to hire and coordinate myself. Their own estimate puts the hole repair on the customer in writing. All in: nearly $37,000. Meanwhile my first-floor tenant was told she couldn't use her bathroom or her kitchen. When I hesitated at the number, I was told that at least if I sold the house I'd "have retail value." That's the line that made me stop and get a second opinion. Thompson Plumbing came out, found the actual leak -- old hubbed cast iron serving the kitchen -- and repiped it. $2,995. My final invoice was $3,420, and that included an unrelated frost-free silcock I added on. My toilet was fine. My kitchen sink was fine. My tenant's kitchen and bathroom were fine. Not one wall was demoed. Same house. Same leak. Ten percent of the price. I'm not going to speculate about why the two assessments were so far apart. I'll just say this: if 128 Plumbing tells you your house needs a $30,000 repipe, get a second quote before you sign anything. I nearly didn't, and it would have cost me thirty-three thousand dollars I did not need to spend.

Rooter Jack saved the day. I am visiting my elderly parents and when the plumbing backed up, it was…read morea disaster. Rooter Jack was gracious to fit us in and was able to remove the clog from our plumbing. He was knowledgable and friendly. Kerrie in the office was patient and professional helping me through the panic and confusion that comes when your sink and toilet start gurgling over. I can't say enough about these wonderful people.

Personable, professional , reliable, can anything else be expected of Keating…read more & Ramsden ? No, they are simply the best. I have been a customer for many years .Call Keating and Ramsden for all your plumbing and heating needs you will not be disappointed.

We needed a broken toilet replaced on very short notice. Brian squeezed us in and took care of it…read morein less than an hour. Nice guy and local to Gloucester. I'd highly recommend.

Price-gouging like everyone else. Unacceptable to pay close to $500 for unclogging a toilet and…read morechecking a shower faucet. Consumers need to rise up against companies that price-gouge their customers. This nothing short of a robbery. ENOUGH IS ENOUGH!

Grace Plumbing is a reliable, highly competent company. They came when they said they would come…read more They fit me into their busy schedule on short notice. Their work was excellent. Their prices are fair.

I wish there was a negative rating be that as it may. I was given his number because I had an…read moreemergency. There were high levels of carbon monoxide due to a faulty boiler. I left two messages to convey this to situation. Unfortunately there was not reply to my dangerous situation. My wife has been feeling awful for months probably because of the carbon monoxide levels.I wasn't calling about a leaky faucet my wife and dog were being exposed to a life threatening situation. My plumber at the time Franco chimataro took care of the problem. Things are good now. Thanks Franco

What an incredible group of guys! Not only do they provide you with unbelievable service and…read moreexpertise, they are also some of the nicest and most genuine people I have ever met. We have been remodeling our home in Gloucester, Ma and have found that the Unis' offer the the most efficient and fair plumbing & heating on the North Shore. We HIGHLY recommend them to all friends, family and coworkers. Quality work all around!

8/4/26 - Wanted to give a shout out to a post install follow-up by Mike P. He was able to quickly…read moreidentify a configuration change needed to address temperatures on really hot days!

Update; Cranney is now offering me a loan option. They…read moreoffered me a 180 month loan (unbelievable) at 12% interest. That would bring the total paid to 22K. Can you believe it? They are obviously trying to take advantage of people. No normal company would suggest this...

Extremely professional- very informative-kept me apprised of everything I needed to know-punctual…read moreReally nice guy Ray showed up and was just great explaining everything to me and helping me make my heat pump work better for me. Finally, a great experience with a service technician-it's rare these days!!

We had Morris Plumbing install a split AC unit. They were fantastic. From their response on the…read moreinitial phone call to the rep's visit and recommendations, they were extremely responsive. Chris arrived on time (a big plus for me). He gave us excellent advice, a true expert. They coordinated installation at my convenience. Manny and Dan installed the units -again - arrived on-time. They said 7AM - and they were unpacking their equipment by 6:55. Both of them were so nice and friendly. Their work was clean and even suggested wrapping the units since the hardwood floors were going to be refinished the next day. Excellent idea! saved us a lot of headache if all that dust got in the units. Would DEFINITELY CALL THEM AGAIN!!!!

My realty clients needed a new hot water heater. I heard great things about Franco Ciarimataro and…read morehis team at Ciaramitaro Plumbing & Heating. I can certainly confirm - they are fantastic! They were highly recommended to me, and they certainly delivered. They arrived right on time, removed and replaced the sub-standard H/W heater that was installed only FIVE (5) years ago by another plumber, and charged a very fair price. They were professional, clean, and very knowledgeable. Highly recommended!!

Franco was suggested to me by a contractor company as a repairman for my brand of boiler. He came…read moreout late Thursday to work on my boiler. It's now Saturday & as of 8am I have no heat. $300 later and less than 36 hours I have a non working boiler. When I reached out to him this is the exact response I got " Hey, like I said, I came over and got it going for you.it was working perfectly when i left.It's not my fault that the unit has another issue. I'm sorry I took some time off with my family " Highly unprofessional Avoid at all costs