I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.

Mark was the most informative/consultative professional to bid on my boiler replacement. The…read moreproject dates never slipped, the job was done on time with minimal disruption to our heat/hot water availability. Mark was very responsive to questions during the quoting process as well as pre and post project. Highly recommend Epic.

I use Epic on a regular basis and there's nobody else I'll go to now. For starters they ALWAYS call…read moreme back. Between their quick response, their friendly, knowledgeable, professional team and their ability to diagnose and problem solve they get the job done right every time. I highly recommend Epic.

Dan McConnell came by to help with a sink that had been backed up for months, and he did an…read moreincredible job. He was great to talk to, thorough, and genuinely helpful throughout the visit. He also took the time to walk me through what might have been causing the issue, how to help prevent it going forward, and how to spot signs that it could be a larger building-related problem, which was especially helpful since I live in a condominium. Out of all the plumbers I looked into, John's Sewer & Drain Cleaning had the best pricing, and they absolutely backed it up with outstanding service. I'd recommend them to anyone dealing with plumbing issues.

Quick online booking, great service with a very polite well-meaning technician. Got my sewer…read morescanned and explained.

led on by service tech Aaron, gave advice about how other plumbers would not show up and they were…read morethe ones to use, never called me back

Very professional and showed up within 30 minutes. Doug was great. Highly recommend.read more

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

I highly recommend Distinct Plumbing! The water flow from our kitchen faucet had been slowing down…read moreconsiderably. In a very short time, Distinct set up an appointment, identified the issue and fixed it. Transparent and quick - I would definitely call again.

Plumbed out a complete master bath renovation (jetted tub, double sinks, new toilet, new baseboard…read moreheating, heated towel rack off of forced hot water, double shower with 4 body jets). Could not be happier with the experience. Fair quote, excellent labor. Best of all he showed up when he said he would and got the job done on time.

Dan and his son Tyler helped me trouble shoot an issue with my mother's furnace this morning. Not…read moreonly were they knowledgeable but Dan drove out of his way to get a part for us. They were courteous, very friendly and very affordable. Dan took the time to discuss over the phone a plan of action and they handled it swiftly and worked very clean. The heat is on and mom isn't cold anymore! I will recommend Callahan Mechanical Services to everyone I know in need of service. I can't thank you guys enough!! -Rich S.

I appreciate the excellent service provided! It truly went beyond my expectations. I felt…read moreappreciated and well cared for throughout the entire experience. Thank you for such exceptional service! Dan is friendly and punctual--fair with the price for his service.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Prompt service. Service gentleman was very professional, explained everything well. Fair price.read more

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.