Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Needed help with DE filter. Philip came the next day and fixed our pool problem in short order…read more Very knowledgeable. Very reasonable price for service. We will definitely call them for further service and support.

Very bad customer customer service. Doesn't return your calls. They don't train their employees…read morevery well and say they clean baskets and don't. Don't waste your money with this company.

I highly recommend this company! Zack is great!…read more I needed my pool pump motor replaced, pool light replaced and a 30 year old heater to be removed. I sent requests for bids to 5 companies on Yelp and 4 of them kind of blew me off... ya know... send us pictures, send us your personal info... blah blah without any commitments to come out and look. Zack was straight forward and said when he could be out to take a look with a free estimate (sat morning). He was running a little late when he came out but was courteous and notified me ahead of time that he'd be a little late... so no big deal. He was very reasonable with his pricing (I had already looked up the pricing for parts before he got there) and was very happy he didn't try to up sell me or pad his labor costs. I said: great, when can you come out? Expecting him to say in a week or two (like the other pool companies usually do). Nope. He said: Monday afternoon. I was thrilled with the quick timeframe. He showed up on Monday and got to work. He got the light replaced first (which was no easy task... the ledge on that side of the pool is raised several feet higher which makes it difficult to access the light without getting in the water). Not only did he replace the bulb but also the housing and cable that ran under the cement to the light switch. Then he took out the 30 year old heater (that sucker weighed over 100lbs easy) and it's 100 degrees out today... also not an easy task. He fixed the pipes and then started working on the motor. He got that installed and the thing is sooo much quieter than the old one. As we were looking at the pump we noticed some water leaking from one of the connections into the pump. So he says that he can fix that (mind you, it almost 6pm... I'm sure he wanted to go home and get out of the heat, but he took the extra step to give exceptional service). He went to his truck found a new seal and fixes the connection. Didn't even charge extra for it. Really, really happy with his performance! World class service! Will definitely use again!

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

So we have had nothing but bad to mediocre service with our current pool and previous contractors…read morebut Jayde came in and delivered exactly what they said they would when they said they would do it. The team and the service were impeccable, the team was careful paid close attention to detail, and provided a phenomenal end product We have an ICF pool and not many are willing to understand that construction but they did. From the initial request, they took their time understanding what would need to be done to remove our current plaster to be able and finish with the Pebble Tech. They asked as many questions and answered as many as we had. You cant go wrong with Jade Pool Plastering! They will give you a product you will be extremely happy with. Jason Muir

0/5 stars DO NOT TRUST this company to do the work you pay…read morefor. They installed a diving board improperly for my mother in October 2025 and after coming back a couple times and knowing it was done incorrectly, they ghosted her. Finally, she was able to get in touch with the owner in May 2026. He claimed he would fix the work or refund her money. Still waiting as if July 2026....

I will start by saying, after pool was installed I am mostly happy with what we got. The pool looks…read moregreat. Service and install was a nightmare. After waiting a month and a half for them to get back to me after paying them for pool and install (no communication at all). They kept saying because of rain delays (which we have had a lot of rain). We paid for pool the last week of March. They started 6 weeks ago. They finally finished yesterday (7/15/25). 6 WEEKS!!! We did have like three days of rain spread out. They had dug a hole for the pool that accumulated water. I, the customer, had to by a pump to empty water so they could continue install. Otherwise I would probably still be looking at a big hole with water and partial pool sides installed. It stayed like that for a week. TK the owner is the worst at communication. I told him twice in person and once by text with drawings of where I wanted pump. He ignored all and put pump where he wanted it. He agreed to have pool parallel with fence but it is not parallel at all ( at least a 40 degree angle away from fence). He said he was going to be there on a Monday to back fill pool. He shows up on Mon checks for a leak and informs me he had a procedure to go to at doctor and did not do any backfilling. I would text asking for updates or when they will be back and was lucky if I could get a one or two word reply. He said he would be there Friday and did not show up or call. He would show up on the jobsite and leave without saying a word to me. I would have to stop him as he was driving away to get updates. Common time for them to even show up to start work was 2:oopm. and usually work till 6. They did stay till 8 and 9 pm a couple nights, but after starting at 2pm. His employees were all helpful and ready to answer questions, but try to get anything from him. I paid $850 to have 5x5 deck built. The deck is built and is very sturdy. i will get a measuring tape tonight because it is a very small 5x5. TK, on last day of install tells me, they undercharged me for the deck by $900. This is a nice deck, but $1700. He did not charge me the extra but not worth $1700. Be aware! We also kept getting emails showing we have earned stars with each purchase. I replied to their email twice asking what stars are for with no reply. I had to call after second time in store for chemicals. . TK's wife told me they are for purchases in store. I asked why this was not mentioned the two times we came in to get chemicals and paid full price. Her response was I needed to sign up. Why am I getting texts stating I have these stars if I have to sign up. As I stated in the start of this rant. We are pleased with the pool even if things were done different than what we wanted. I will change plans to fit what he built. The pool is beautiful. But the professionalism with TK pools is non existent and I would not recommend them at all.

I went to TK's today to ask about hot tubs and get a bucket of tablet's. I just had surgery so I'm…read moreon crutches. The lady who works there was very helpful and opened to door for me took care of all my questions and sold me a big bucket of 3 inch tablets. She too had surgery so can not lift anything so she said allow her to get a worker to lug the big bucket of tablets to my truck. It took about two minutes to get someone so no problem she told me to go ahead and go get in my truck so I did. This is where it went from 5 stars to 2. Her ( worker )husband brings the bucket to my truck I said you can put it in the back please. He just plops it on the ground next to my truck and muttered something about his wife can't do it because she had surgery and walks off with an attitude. So I hobble out and pick it up and hop to the bed of the truck to place it in the truck. I feel he should not have had an attitude and been so rude. I will be taking my business elsewhere. Thank you for reading.

Just like the car dealerships. Seems like their main objective is to UPSELL as many services as…read morepossible. They said my backwash plunger valve needed replacing. $285!!!! The part cost $50 on Amazon AND it took me less than two minutes to replace it! Filter must be cleaned -- $150 -- The pressure gauge wasn't even reading 15 PSI. I cleaned it myself but it didn't need it. Your auto chlorinator is not dissolving the tabs. It needs an evaluation. They want to charge additional fees to see if there is something wrong with it! Chlorine levels are high. WTFF? They say they vacuum every time they come out. Their vacuum is battery operated with a netted BAG! Same thing as the Polaris - it picks up leaves but sprays the dust up into the water for the filter to pick up and leaves your water cloudy (they should be using a hose that connects to the filter).

Technicians are respectful and always provides service to my pool on the day scheduled.read more