Very poor called me to pick up my truck he put an used engine in it ticked and ran Very poor I…read morerefused to take it days later I went back it ran quite I asked what they do he said changed the oil and knock sensor the next day the tick and knock was back he then said all these engine tick until they warm up but if it needs lifters I will put them in a month later he told me it would take 2 to 4 weeks before he could fix it he wasn't sure

They took my ss cover off my engine and did not put it back on and when I returned to the…read more Business he did not have a clue where it was at so i figured someone stole it I do not recommend anyone To go here

I was a long time customer of Ferguson motors they recently changed owners & mechanics. I Dropped…read moremy vehicle off to them with minor idling issues & my a/c not blowing cold they sent me a text message showing what I thought would fix the problems I was having for $588, the next day they they send me another text message showing another bill for almost another $1500 I call them they tell me the 1st invoice was for a diagnostic & they charge $185 a hr for diagnostics....which i thought was absurd....so beware of Ferguson motors i thought I would give them another chance to work on my many vehicles but if they wanted almost $1500 for a tune-up on a 98 tahoe what they go charge to work on our new cars I recommend if you go pay these kind of prices you might as well go to the dealer.......at least their waiting room has a/c...

I now have seen other reviews that were not favorable about this business. Similar problems as mine…read moreand saying not to go there. Different Owners!! I am not pleased with the service I received at Ferguson Motor Service. I had a timing chain replaced. I had to pay for the parts up front before any service was provided. A friend recommended them so I thought it would be okay. After getting my vehicle back and driving it for a few weeks all the same lights came on on the dash again and the engine was performing badly. I took it back and it took a week before being told it might be because of the after market parts in the kit they used. I was told this on a Friday after being told over and over that I would receive a call at certain times but never received it. I called them and was told what they thought might be the problem. I was told that I needed to pay $388 for the dealer part. I had rented and returned a car on Friday so I just wanted my vehicle fixed and returned. So I agreed. I waited all week for the repair but the mechanic wasn't in. Finally, Monday of the third week the mechanic returned and after 2-3 days I received a notification that my vehicle was ready. I paid for the 2 parts plus taxes and shop fees which cost around $435. I thought $388 was a lot. I guess they don't receive a discount from the dealer on parts they buy all the time. I was only told I would pay $388. After going to my car I noticed I had damage to my vehicle that I had to go back in and discuss. After he looked at it for quite some time, I was told to get an estimate. I went to Johnny Landolff and they referred me to a place he felt does great work and charged a fair price. I didn't tell them that it happened at a shop where I had repair work done. After driving my vehicle I noticed an extremely strong exhaust smell inside my vehicle which I could smell when the outside air was directed in or my window was down. I had someone take a look under the hood to see if they could figure out the problem. He told me the oil cap was off and I was inhaling those fumes. I also noticed a lot of greasy places on the top front of my vehicle where I assume the mechanic worked. It is on both sides of the top front. I found out the business changed owners within the last two years. If only I had known, I would not have gone there because the reviews were for the previous business owner. The communication was lacking. During my time waiting for a response to whether they were going to fix my issue, there was zero communication, as well as, while waiting for their mechanic to return there was no communication. After waiting for my auto body repair appointment and receiving the estimate, I emailed the receipt to Ferguson Motor business after speaking with them on Friday. I did not receive a response. I called on Monday to see if they were going to take care of the repair but was told they couldn't see how it could have been done there. I would not have asked them to repair damage that was already there. He wasted my time. I drove to the repair shop and found out I had to make an appointment then weeks later took it in just to find out Ferguson Motor was not going to take responsibility for the repair. I will never do business there again and will be on the phone complaining to the BBB and pursuing other. They should not have been able to keep the name of the previous business. That is deceptive and misleading. Update: I am receiving a code now for the camshaft they put on a week or two ago.

HAPPY #ServiceStarShoutOut DAY, Y'ALL!…read more Listen, I have really bad luck with tires. I am always running over a nail or something else that requires a patch or sometimes (unfortunately), a whole new tire. It's a curse. We really love a local spot that's close to our house, but found ourselves in a real pickle the Friday before the Fourth of July weekend. We had a tire losing air, and they couldn't get us in until Monday because they were so busy. That's when I gave Henry's a call. Charles was so nice on the phone, and didn't even flinch when I asked if they could look at it and make a potential repair by the end of the day. I went and dropped it off right away, and they were so great with communication; without a few hours, they had found the culprit, patched it, and gave me a call to come pick it up. The whole thing cost $25 - I guess that's pretty standard for a patch, but it's definitely the least amount of money I've ever spent on a car repair. We will absolutely be using Henry's in the future and I'm so grateful for their professionalism and how quick they got us take care of!

I went here to get a quote on a tire replacement and when I initially walked in one of the…read moreemployees named Phil was helping an older AA gentleman, he didn't acknowledge/greet me when I came in but I shrugged it off and sat down. 2 minutes later an older Caucasian gentleman walked in and he was immediately greeted by Phil as he was still assisting the first guy. Phil finishes helping first guy and then immediately asks second guy how he can help him. I let him finish helping second guy and when he asks me how he can help me I'm in complete disbelief. I asked him why he helped him before me and his response was "because he used to be the owner". I then tell him that I'm not sure if I want to give them my business and he says "fine you can leave, I don't have to help you". We exchanged a few more words and I left but that level of blatant racism was completely distasteful and I'll never return there. Hope this helps someone else that's thinking about giving this establishment their hard earned money.

If I could give zero stars, I would. Moe does not treat women well. Didn't finish the job just to…read moreget me to come back and pay more money. Very inappropriately hitting on me.

First of all this place shouldn't even be in business I came Saturday to get a tire cost me $79,…read morebut I'm not going to argue about the price, the tire was flat by 3:00 a.m. the following day so I had to wait to certain stores were open to go and get the tools to remove the tire because the jerk that changed the tire decided to torque them completely down, so I had to spend just as much money as it cost to get the tire to change the tire because I couldn't do it by hand. But don't worry I'll be back to get a refund. And if I can't get a refund I'll be making enough phone calls to get one.

Dropped my car off on Monday, they told me they had to order parts and it should be done tomorrow…read more Upon my initial visit the staff was very welcoming. The guy working on my car gave me an exact estimate that Monday. Tuesday i didn't hear from them. Called them Wednesday they said it would be done Thursday. Called Thursday they said it would be done Friday. Friday I arrived at 10am to my car still looking the way I left it on Monday, untouched. Not even pulled in their garage, still sitting on the parking lot. The waiting area is uncomfortable. The bathroom is disgusting. Overall, It seemed like the men were granted quicker service. I understand that I had to wait on multiple parts but 95% of the parts arrived Thursday from what I was told. So my question then is; why wasn't my car at least in the garage preparing to be worked on ? The response to my car not being worked on for the hours I was there; "we are waiting on our tow truck". The shop opens at 8am, I arrived at 10am, I arose this question at 1pm. To me it seems like my car would have never been finished if I didn't come investigate for myself. Around 4:40 the guy informs me that while working on the car he found another part that needed to be replaced. Seems like the issue could've been resolved had they been working on my car for the week that it sat but we all know that wasn't the case. Their solution was to leave with my "drivable" car and call back Monday to have the new part ordered. The car was in bad condition, didn't even feel safe driving in it. Fast forward to a few weeks later and I've been in and out of different shops getting the same parts fixed that this place here had claimed to be fixed. My grand total at Sam's 1258, since then I've pretty much paid double to fix whatever they messed up. This place has great reviews and I really wanted to have a great experience but that just wasn't the case for me. Won't be back.

Sam's Auto and Repair and Tire is Absolutely Amazing!!!! They are very Knowledgable! Courteous!…read moreFast and their prices are very Reasonable! Abdul and Richard are Awesome! They make you feel comfortable! They actually care about their Customers Auto needs. I would recommend, Sam's Auto and Repair and Tire Services to Anyone. You won't be Disappointed!!!!! Abdul and Richard, Keep up the Good work!

AAA towed my car here and I was called to be told to move it somewhere else because it was blocking…read morecars (it wasn't) I got here to get it moved and it wouldn't start. I told the man I'm getting a tow and he was so rude about it. Even came out to my car and approached me to tell me that I'm rude. Never came to see if he could help with my car at all I had to call someone to take a look at it and give me a jump. He made me feel so uncomfortable during the whole situation all I was trying to do was remove the car from his business.

I have been taking my car to Robinwood for years. I make sure that Clinton is the mechanic working…read moreon my vehicles. He has always been straight forward about what needs immediate attention and what is important roumaine maintenance. I drive my vehicles from new through the life of the car, and I have gotten over 300,000 miles on the last one.

I have a 2017 Nissan quest. now mind you my van went in on 4/7 and by 4 no one called me about my…read morevan. I work at JCH so luckily I walked to pick up my van. keep in mind I had to walk. Anyway, I get there and I was showed a vent that was torn. I said ok fix it and they said it wI'll be ready on 4/8. So I paid the $1,400 + the $167.00 add on while I was there Paid in full!!!! Then on 4/8 I got a call from Lisa that now all of a sudden I don't have power to start my vehicle, they said they had to jumpstart it sooooo, they couldn't tell me this yesterday and I end up having to pay more money on the day I can hopefully pick up today. So if they had to jumpstart it this morning (parked overnight), in their garage, to finish working on it from yesterday 4/7 they must have left something on all night or a door open or ignition was on with keys inside the van. This shit not adding up

They got my car in quick and got got me back on the road fast. They were very friendly and helpful!read more

Been going here for years now. Always gets me right from brakes to radiator, you name it.read more

This place is the worst. Worst customer service. The guy that work there with dread locks actually…read moreassaulted me. This place need to be shut down. Do not bring your car here. 0 stars