My truck kelp stopping on me went to 2 other mechanics each one talking about the other and didn't…read moreeven know each other threw me off and neither one could fix it . Came to these guys since a bought tires from them in the past Love Mike and the crew told him my problem he drives it and gir right on it. There amazing that's why they stay packed lol I only go to them for major work . U GUYS ROCK

Great help. Called a few minutes ahead, told me to come up. Waited to have the new tire put on…read more Like new. Great service. Great people.

You can look them up on the BBB webpage but the only people who list there are angry people with…read morenegative comments...which is why i like Yelp. Norms is a nice local privately owned family auto shop. they take pride in their work and it shows. i have had a vehicle there on two different occasions and have not been disappointed. sometimes there are hiccups in a repair job and, as they are human, they make mistakes every now and again. but, the customer service compensates for any drawback you may experience. they've only been open a little over a year so there is bound to be some growing pains but i recommend them highly. good down to earth people. they don't try to screw you over like the big chain stores. they fix only what is needed to be fixed. that is what i really like! if they find other problems they let you know but they are not about the "plus-sell".

Very poor called me to pick up my truck he put an used engine in it ticked and ran Very poor I…read morerefused to take it days later I went back it ran quite I asked what they do he said changed the oil and knock sensor the next day the tick and knock was back he then said all these engine tick until they warm up but if it needs lifters I will put them in a month later he told me it would take 2 to 4 weeks before he could fix it he wasn't sure

HAPPY #ServiceStarShoutOut DAY, Y'ALL!…read more Listen, I have really bad luck with tires. I am always running over a nail or something else that requires a patch or sometimes (unfortunately), a whole new tire. It's a curse. We really love a local spot that's close to our house, but found ourselves in a real pickle the Friday before the Fourth of July weekend. We had a tire losing air, and they couldn't get us in until Monday because they were so busy. That's when I gave Henry's a call. Charles was so nice on the phone, and didn't even flinch when I asked if they could look at it and make a potential repair by the end of the day. I went and dropped it off right away, and they were so great with communication; without a few hours, they had found the culprit, patched it, and gave me a call to come pick it up. The whole thing cost $25 - I guess that's pretty standard for a patch, but it's definitely the least amount of money I've ever spent on a car repair. We will absolutely be using Henry's in the future and I'm so grateful for their professionalism and how quick they got us take care of!

I went here to get a quote on a tire replacement and when I initially walked in one of the…read moreemployees named Phil was helping an older AA gentleman, he didn't acknowledge/greet me when I came in but I shrugged it off and sat down. 2 minutes later an older Caucasian gentleman walked in and he was immediately greeted by Phil as he was still assisting the first guy. Phil finishes helping first guy and then immediately asks second guy how he can help him. I let him finish helping second guy and when he asks me how he can help me I'm in complete disbelief. I asked him why he helped him before me and his response was "because he used to be the owner". I then tell him that I'm not sure if I want to give them my business and he says "fine you can leave, I don't have to help you". We exchanged a few more words and I left but that level of blatant racism was completely distasteful and I'll never return there. Hope this helps someone else that's thinking about giving this establishment their hard earned money.

First of all this place shouldn't even be in business I came Saturday to get a tire cost me $79,…read morebut I'm not going to argue about the price, the tire was flat by 3:00 a.m. the following day so I had to wait to certain stores were open to go and get the tools to remove the tire because the jerk that changed the tire decided to torque them completely down, so I had to spend just as much money as it cost to get the tire to change the tire because I couldn't do it by hand. But don't worry I'll be back to get a refund. And if I can't get a refund I'll be making enough phone calls to get one.

If I could give zero stars, I would. Moe does not treat women well. Didn't finish the job just to…read moreget me to come back and pay more money. Very inappropriately hitting on me.

Dropped my car off on Monday, they told me they had to order parts and it should be done tomorrow…read more Upon my initial visit the staff was very welcoming. The guy working on my car gave me an exact estimate that Monday. Tuesday i didn't hear from them. Called them Wednesday they said it would be done Thursday. Called Thursday they said it would be done Friday. Friday I arrived at 10am to my car still looking the way I left it on Monday, untouched. Not even pulled in their garage, still sitting on the parking lot. The waiting area is uncomfortable. The bathroom is disgusting. Overall, It seemed like the men were granted quicker service. I understand that I had to wait on multiple parts but 95% of the parts arrived Thursday from what I was told. So my question then is; why wasn't my car at least in the garage preparing to be worked on ? The response to my car not being worked on for the hours I was there; "we are waiting on our tow truck". The shop opens at 8am, I arrived at 10am, I arose this question at 1pm. To me it seems like my car would have never been finished if I didn't come investigate for myself. Around 4:40 the guy informs me that while working on the car he found another part that needed to be replaced. Seems like the issue could've been resolved had they been working on my car for the week that it sat but we all know that wasn't the case. Their solution was to leave with my "drivable" car and call back Monday to have the new part ordered. The car was in bad condition, didn't even feel safe driving in it. Fast forward to a few weeks later and I've been in and out of different shops getting the same parts fixed that this place here had claimed to be fixed. My grand total at Sam's 1258, since then I've pretty much paid double to fix whatever they messed up. This place has great reviews and I really wanted to have a great experience but that just wasn't the case for me. Won't be back.

Sam's Auto and Repair and Tire is Absolutely Amazing!!!! They are very Knowledgable! Courteous!…read moreFast and their prices are very Reasonable! Abdul and Richard are Awesome! They make you feel comfortable! They actually care about their Customers Auto needs. I would recommend, Sam's Auto and Repair and Tire Services to Anyone. You won't be Disappointed!!!!! Abdul and Richard, Keep up the Good work!

Everything ‍ very caring and professional business who really care about their customersread more

Had to have a completely new engine. Got it done at a fair price and very quickly. Highly recommend…read morethem!

AAA towed my car here and I was called to be told to move it somewhere else because it was blocking…read morecars (it wasn't) I got here to get it moved and it wouldn't start. I told the man I'm getting a tow and he was so rude about it. Even came out to my car and approached me to tell me that I'm rude. Never came to see if he could help with my car at all I had to call someone to take a look at it and give me a jump. He made me feel so uncomfortable during the whole situation all I was trying to do was remove the car from his business.

I have been taking my car to Robinwood for years. I make sure that Clinton is the mechanic working…read moreon my vehicles. He has always been straight forward about what needs immediate attention and what is important roumaine maintenance. I drive my vehicles from new through the life of the car, and I have gotten over 300,000 miles on the last one.

I have a 2017 Nissan quest. now mind you my van went in on 4/7 and by 4 no one called me about my…read morevan. I work at JCH so luckily I walked to pick up my van. keep in mind I had to walk. Anyway, I get there and I was showed a vent that was torn. I said ok fix it and they said it wI'll be ready on 4/8. So I paid the $1,400 + the $167.00 add on while I was there Paid in full!!!! Then on 4/8 I got a call from Lisa that now all of a sudden I don't have power to start my vehicle, they said they had to jumpstart it sooooo, they couldn't tell me this yesterday and I end up having to pay more money on the day I can hopefully pick up today. So if they had to jumpstart it this morning (parked overnight), in their garage, to finish working on it from yesterday 4/7 they must have left something on all night or a door open or ignition was on with keys inside the van. This shit not adding up

They got my car in quick and got got me back on the road fast. They were very friendly and helpful!read more

Been going here for years now. Always gets me right from brakes to radiator, you name it.read more

Absolutely love them they're honest with you if they can't work on something they will let you know…read morestraight up best people ever!! Best automotive place ever!!

I have never had a problem when I take my car there for a service problem. Their prices are…read moreaffordable they get your car done in a timely manor. they fix it right the first time and most of all service you can trust.