Great experience with my State Farm agent! They were very professional, knowledgeable, and helpful…read morethroughout the entire process. They took the time to answer all my questions, explained everything clearly, and made sure I understood my coverage and options. The customer service was excellent, and the whole process was smooth and stress-free. I highly recommend them to anyone looking for a reliable and trustworthy insurance agent!

Never returns calls. Forwards questions to the 1-800 number. Zero customer service assistance. I'm…read morenot sure if Phillip is ever in the office. You get "assistants" who make mistakes. They really don't know what they are doing. It's frustrating.

The worst customer service you can receive is right here in the agency. Agreed to a great quote for…read moreauto coverage since I have homeowners insurance only to find out weeks down the line the auto insurance was increased by $60.00 due to the agent not entering the information correctly and I repeated myself several times with my information and confirming the policy price they were giving me. I filed the highest complaint I could because they said there's nothing they could do but change my plan around (cheaper plan) to meet my budget to get the Price I originally received by the Agent. I feel that's not really helping me and I feel it's false advertisement because I would of never agreed to thE price I have to pay to right now. I've been asking to speak with the owner Karen for a month now and have yet to get a call back. I never felt so disgusting with a insurance agency like I do with State Farm, I should of stayed with All State!!

Like a good neighbor State Farm is there... oh I meant LIKE A GOOD NEIGHBOR STATE FARM IS NOT…read moreTHERE!!!!! Poor service. Husband and I got transferred to 5 plus people on the phone just to ask about our policy questions. I'm fed up with these State Farm people! I'm switching!

I was contacted by Meine Insurance after requesting additional information through the Dave Ramsey…read morewebsite (daveramsey.com). My wife and I were taking a financial education course (Financial Peace University) and had some questions about insurance policies and the proper amount of coverage we should be carrying. Thankfully Ben at Meine Insurance was able to help clarify how much coverage we needed and what all those different coverages actually mean. Ben took over an hour to sit with us and answer our questions as well as show us how much insurance we needed and why we needed that amount of coverage. At no point did I feel rushed and I felt as though I was being educated rather than simply being sold insurance. Over the next few days Ben developed several quotes for us with various coverage options that fell within our price point. We were insured with one of the larger national brands and had never received such personalized service, even though our agent was local and I'd even been to her office! At the end of the day, Ben was able to provide us with multiple options that gave us coverage several times over what we had with our national insurer for less than what we were paying! Unfortunately, due to some tickets on our driving record we ended up going with a different auto insurer but plan on getting our renters policy through Meine Insurance. Once those pesky tickets fall off, we plan on switching all of our coverage over with Ben. Even without saving us money on our insurance, I'm happy I found this place as it provided me with an education on what my needs were. That alone is worth switching insurers in my book. Until the next meal, David

Excellent insurance agents. We have been with this company for approximately 6 years and have…read morereferred many friends and family. The service is outstanding and they find us the best deal without compromising on coverage.

BEWARE OF EDGAR BAUTISTA he will lie to you and will sell you the most expensive insurance policy…read moreas he will lie to his own customers & add more miles on the policy. what also happen is he never added the SR22 that I requested for at the beginning. This insurance company sucks and won't do business with them I don't recommend anybody purchases insurance policies in this broker especially EDGAR BAUTISTA Who is one of the worst customer service that I've had deal with. I will also make sure report him to the California department of insurance as well because these type of people need get their brokers license revoke. I also had get a new quote with a different insurance company and it came as almost $1700 dollars the difference with the same coverage plus ROADSIDE ASSISTANCE that was included and that EDGAR BAUTISTA never offer on the transaction at the first place.

Derezz helped me get that good rate on my insurance! The…read moreprocess was easy and he was friendly during the whole process.

Doug is the best insurance agent anyone can ask for. No b/s like other insurance agents. He and his…read morestaff have always taken care of us.

Insurance in California is the worst it's ever been. I am so thankful to have my insurance with…read moreDoug. He's a solid insurance agent with over 40 years experience, and his staff are amazing. So many people struggling up the mountains with the Fair Plan and Doug helps all of us navigate how to protect our homes.

They inherited my account from my old broker. They are totally and utterly incompetent! They…read morecouldn't even find what I was paying for insurance then bad mouthed Nationwide system for the problem. The agent was honest and told me he didn't know how to access the system. I requested the manager. He was in a meeting and hasn't called back in two days. I will be definitely finding a competent company. I will also notify Nationwide about the broker bad mouthing them and trying to sell me other insurance. I have been with Nationwide for 20 years.

This location is basically impossible to phone directly. It's always a hassle. And so, I drove over…read moreand walked in unexpectedly. Mariya Benza was able to resolve my issue. She was professional, fully present, alert and responsive. She efficiently addressed and fixed the issue I was having. The BEST part of Yelp is in the ability to highlight folks doing an above and beyond job. Enter this update. In way of encouragement to you, Ms. Benza, your excellent service and professionalism is noted. Keep up the good work! You alone are 5-stars. Unfortunately, due to the phoning issues and frustrating inability to get though to your location directly, I needed to keep a star. I will reserve for possible improvement at this location! -G

Long running & self-starting man with an incredibly knowledgeable staff. From Fred in the front…read moreoffice to Valerie at the Front desk, to Arnie in the back office. Fast, Friendly, Courteous, Outstanding Service, this agency will always follow through for you! Ask Arnie about your next Life Insurance policy, because it's never too early or too late to think of the future! He's really made a lasting difference for our family.

I've been with Allstate since April 2015. The reason I remember so well is because I had my first…read morechild and he was 3 months old when I decided to see Arnie Schweer about getting a life insurance policy. I wanted my family to be protected if I was absent. Arnie and his entire staff are very professional and helpful. I appreciate them very much for taking care of my insurance needs. Now I have all kind of insurance with them, and my entire family insured with that Allstate Agency. What makes this Agency stand out is the great staff. Thank you all,

I started my insurance with an agent in the Sacramento area and I wanted to find a local agent just…read morein case something ever happened I could walk into the office and speak to them personally. I am the kind of person who prefers to have a personal relationships with whoever I'm doing business with. With that being said I could not have found a better group of people to work with. Rodney is very patient he's kind and his clients are his priority. I would highly recommend Rodney and his staff. They have always been very kind and polite. I also referred my sister and she appreciates his customer service and class also. Nationwide is a great insurance company and I'm happy I found the right agent here in Fresno.

I would have to say my insurance agent Julie Franklin/Hess is absolutely honest and very helpful…read more She listened to exactly what I was looking for beat my insurance I had and got much better coverage. This is a beautiful office and would recommend any of my friends here. They go above and beyond. They are honest and can beat quotes. Best insurance I've ever had!! NATIONWIDE IS ON MY SIDE!! THANKS JULIE