What went well? Everything!!!!…read moreOne the best experiences I have EVER had at a nail salon. Nathan the owner and his staff are so friendly and really invested in making this new salon great!! I wish I lived here in Rochester so I could make it my go-to for keeping my nails looking good and healthy.

I did a walk in and was happy that I was helped right away. I showed a design on how I wanted my…read morenails to be similar to but it didn't come close. Plus the chairs felt really uncomfortable and overpriced.

Truthfully, if I can give you zero stars, I would. Got an amazing gift certificate for my husband…read morefor Mother's Day, and was super excited to use it. My husband went in and verified pricing to make sure that we would have enough for everyone to do the normal services that they wanted. I went to the website to verify pricing everything look like it was on the up and up. I've been through enough nail salons to know sometimes they change the pricing so I figured I'd give him a call. Good thing I did because it's pricing is like $20-$40 more than one advertise on his website and what my husband was quoted. After expressing my concern about the prices online and the other issues, the owner offered to give me a refund if I came to the salon today. The moment I showed up, he called the police to try to get me trespassed. Bottom line never go to this salon! For the owner Karmas a bitch. And you'll get what's coming to him from Karma! Just thought I would saved the nice people of Rochester and the surrounding areas or any of the clinic visitors their money so that they don't go to this crappy salon!

I was in last week and I felt like I was bothering all of them. The tech did a rush job and acted…read morelike she was really mad at my feet. She also made me start to cry at the end from just being unkind. BOO - you guys may be empty for a reason. Just be kind to people, its not hard. I am a full-time caretaker for my Mama and I just wanted something nice for me. You ruined that. Shame on you. And why is the owner so rude to everyone? Inconsistent results · Painful experience · Messy results · Unfriendly atmosphere · Rushed service

In my opinion, this is the absolute BEST nail salon in Rochester for manis and pedis. Being a…read morenative to Rochester, I have tried many of the nail salons and have not found anything that comes near the quality of Miracle Nails. All of the women are very kind, have great attention to detail, and are meticulous. Their focus is the customer; the customer's comfort, and the quality of the service. They do accept walk-ins, but I generally call ahead of time. They have a small staff and they are locally owned. Depending on the time of day, they can be busy, and I have been there when folks have walked in and had to wait 10 minutes or so. That has never been an issue for me, but I could see where someone else could be a little impatient if they are expecting service right then. With a small staff, the women do a phenomenal job. I have been to other salons that rush through their clients very quickly to get on to the next one. I've never felt like they are trying to rush through me to get to the next customer. I usually go once every two weeks for a gel mani and once a month for a gel pedicure. The only reason I go so frequently is because my nails grow quickly, but the quality of the manicure and pedicure look the same after two weeks as they did on day one, besides new nail growth. I have had a manicure or pedicure by most of the women that work there, and the quality is very consistent between all of them. My schedule works out so that I am generally with Nancy, and she is great! She greets me by name when I come in, and I always feel like I'm going to see an old friend. You are looking for a high-quality manicure or pedicure at a very reasonable price, then definitely consider Miracle Nails.

This place is discriminatory against clients and has a terrible reputation for poor quality…read moreservice, rude customer service, and distasteful experience. I recently called this salon to inquire about their services and make an appointment. The wife and husband both shut me down, targeted toxic defense mechanisms and gaslighted me that I was not trying to book a service - though they immediately hung up the phone right before I wanted to book an appointment. Do not waste your time inquiring to reach this salon, very unprofessional and over priced for bad service. I have never left a review at any place, though this experience needed to be shared. Highly disappointed.

I'm visiting from out of town and needed to get my nails done. I got a wonderful job manicure. I…read morewill definitely save my manicures for when I'm in town. Perfect place.

I've been going to Infinity Nails for the past year, and it's hands down the only place in…read moreRochester I trust with my nails! Rainbow is my go-to--her attention to detail is unmatched, and she always makes my nails look flawless. She never makes me feel like I need to add on any services and always gives her honest opinion which I appreciate!!! I usually book an appointment before a trip for a little self-care, and it never disappoints. They make sure the salon is clean, creating a relaxing environment every time I visit. I recommend booking ahead since they can have busy hours, but I really appreciate that they take the time to provide quality service rather than rushing through appointments. Yesterday, Rainbow made sure I could get both my fill and pedicure done despite needing to stay a little past closing. It was such a thoughtful gesture--talk about going above and beyond for customer service! If you're looking for a place that truly cares about quality, Infinity is the one. Such a fun and professional team! Highly recommend!

I rarely get pedicures but im going on vacation next week so I thought I'd splurge on not just a…read morepedicure, but also an upgrade to the hot rock massage as well as gels (so they'd stay nice longer). My friends and I made a reservation and we were seen immediately. All the technicians were so kind and friendly. I panicked for a moment when I realized the tech was going to paint my toes and she hadn't done the massage yet, and she explained to me that the gel needs to be done first or the oils from the massage would prevent the gel from processing appropriately. She ended up doing a great job and the upgrade on the massage was totally worth it. The salon is clean and updated, and they had a great selection of polishes. A great experience!

I currently visited this nail salon and I must say it's by far one of the worst nail salons here in…read moretown. The customer service is horrible. When I came in that afternoon with my friend we both wanted to get manicures and pedicures which they wore okay doing, we picked the color we wanted and proceed to have a seat, after what felt like a hour of sitting the chair with the water running on cold she finally came back, as she proceed to start I realized the color she was using was not the color I picked which I mention and she complete ignored it. Both nail technicians ended up doing the worst job ever, all of our nails are different length the color she used was old and peeled of the next day, and when we went back the next day we was yelled even though we spent 120 each on services that didn't lasted more than one day. I would not recommend you spend your money at Keri salon it's the worst nail salon ever and they have no clue what customer services is very disappointing.

I had an amazing experience with Jenny and Rick! The deluxe pedicure was very relaxing and my…read moremanicure was wonderful! They took the time to make sure everything was perfect and asked me lots of questions about my preferences to ensure I left happy (which I did!) Highly recommend this nail salon, and I will for sure be back!

I was very disappointed in my pedicure experience at Essential Nails and Spa. The chairs are worn…read moreout and missing leather in places. The gentleman greeted us kindly. When we went for the chairs the woman came to me. she did not greet me or look at me throughout my pedicure. I paid for the more expensive pedicure with hot towels. $65. The massage was very weak and short. My toes look good, but my heals are even more rough. I asked for a little design on the big toes, which is nice. When we checked out I was charged $80. If I wanted to pay with a card there was a 4 or 5 % additional charge- even for debit card. Retailers are not supposed to charge extra for debit. We went to this salon because it was rated high on Yelp. I do NOT recommend this salon at all.

Perfect manicure experience! Got a gel manicure over natural nails and couldn't be happier…read more Excellent selection of brands and colors. The ladies were wonderful and welcoming. My manicurist paid close attention to detail--nail length and shape were exactly what I wanted. The environment was calm and relaxing. Highly recommend!

Walked in without an appointment for dip nails. Hannah did a great job. Attention to detail.read more

this is a very welcoming salon! Annette Is very friendly and does a great job! Very clean…read moreatmosphere and modern look!

Annette is awesome! Had my hair and makeup done for my wedding and they were very accommodating. My…read morebridesmaids had their hair done too. Reasonable rates and we looked fabulous!