Although I believe my experience may have been specific to the nail technician I was assigned, I…read morewon't be returning to this salon. The service was rushed and uncomfortable from the start. He was dismissive, refused to do what I asked, and made me feel as though I was an inconvenience rather than a paying customer. I didn't feel confident speaking up further in the moment, and at some point you expect a professional to know what they're doing. As soon as the service was finished, I went to Herbal Nails nearby to have the work corrected. Overall, it was a disappointing experience, and not one I'll repeat.

What went well? Everything!!!!…read moreOne the best experiences I have EVER had at a nail salon. Nathan the owner and his staff are so friendly and really invested in making this new salon great!! I wish I lived here in Rochester so I could make it my go-to for keeping my nails looking good and healthy.

My daughter and I were in between appointments at Mayo. Scheduled 2 pedicures. Top notch!…read more Ladies were friendly, detailed, best pedicure we have had. Will return on next trip!!!

Just had a great pedicure! The setting was relaxing and clean. My nail tech did an awesome job!read more

The people are very nice but I had to go back twice and so did my daughter. I had Rebecca the first…read moretime, she didn't ask me what I wanted I had scheduled a diva cut but didn't know if I wanted that and I told her that. She cut WAY too much off (about 6 inches), it was not good, I just wanted a trim.Very not youthful look when that's what I was tryin to go for. When she started the diva curl cut I realized quickly it was not what I wanted so I started asking her questions about different techniques and what other stylists had done in the past for my hair that had worked. She didn't really understand what I was trying to say and basically said that she didn't do that. We just moved here from another state. My daughter got Kathy and wasn't happy with her cut, so we went back. Kathy did the cut that she wanted, until we discovered that the bangs were way to short once she washed the curls out and it is very uneven, she and I have both had to trim parts to fix our haircuts. Before we realized my daughters hair was uneven I went back and saw Kathy. I asked for a long "v" shaped shag cut, with what hair I had left that was down to the small of my back, now at mid back length. Kathy gave me more of a classic shag and now my hair is shoulder length with bangs that are about 4 inches shorter than I wanted. I debated on whether or not to do this review. I have cried a few times, I told them my fears of getting my hair chopped off. When I saw that Kathy & Rebecca in both instances were not listening to me at all because they cut WAY too much off I just felt sick and said, well I guess I can just grow out my color in order to change it from black to natural because I have been coloring my hair for years. It took me 5 years to get my hair to my waist because of other stylists that didn't listen or were incompetent. I had told the ladies on the phone this before I came in. My anxiety was warranted and now my daughter and I are stuck with haircuts we both do not like and spent about $200. Still upset. Oh and also Kathy cut my hair uneven and very thick in sections and I was told that she didn't thin out hair. Rebecca also told me that she couldn't cut my hair a certain way after I showed her a photo of what I wanted. I know this is long winded but we are not returning and we would not recommend this salon. Both ladies we feel did not listen, didn't care and do not stay up to date on new techniques. Very very disappointed, it felt like they didn't know what they were doing honestly. I was reassured several times via phone calls that they all know what they are doing and have years and years of experience, it didn't show because of the lack of communication and not caring on their part. Ask more questions and listen!!

I have curly hair and I love it. Rebecca did an amazing job cutting and styling my hair, and she…read morenever tried to convince me to straighten my hair. I was greeted promptly and was offered water and coffee. The salon is very clean. I would highly recommend Salon Nouvo, especially for those of you who have embraced your curls.

Tried out Sola salon today for a woman's hair cut. I was very pleased with the environment and how…read morepleasant the salon was. I waited for my appointment time on a chair right outside of her studio. My specialist was Alysha in salon 31 whom was friendly and knew what she was doing. She washed and then dried my hair with a warm towel, and proceeded to give me a pixie cut which is just what I wanted. Now I feel much more comfortable with my hair.

Rain is awesome. She's been doing my nails for years now. I followed her here. Love the concept of…read morethis place, each beautician rents out their own space and work solo.

Truthfully, if I can give you zero stars, I would. Got an amazing gift certificate for my husband…read morefor Mother's Day, and was super excited to use it. My husband went in and verified pricing to make sure that we would have enough for everyone to do the normal services that they wanted. I went to the website to verify pricing everything look like it was on the up and up. I've been through enough nail salons to know sometimes they change the pricing so I figured I'd give him a call. Good thing I did because it's pricing is like $20-$40 more than one advertise on his website and what my husband was quoted. After expressing my concern about the prices online and the other issues, the owner offered to give me a refund if I came to the salon today. The moment I showed up, he called the police to try to get me trespassed. Bottom line never go to this salon! For the owner Karmas a bitch. And you'll get what's coming to him from Karma! Just thought I would saved the nice people of Rochester and the surrounding areas or any of the clinic visitors their money so that they don't go to this crappy salon!

I was in last week and I felt like I was bothering all of them. The tech did a rush job and acted…read morelike she was really mad at my feet. She also made me start to cry at the end from just being unkind. BOO - you guys may be empty for a reason. Just be kind to people, its not hard. I am a full-time caretaker for my Mama and I just wanted something nice for me. You ruined that. Shame on you. And why is the owner so rude to everyone? Inconsistent results · Painful experience · Messy results · Unfriendly atmosphere · Rushed service

I'm visiting from out of town and needed to get my nails done. I got a wonderful job manicure. I…read morewill definitely save my manicures for when I'm in town. Perfect place.

I've been going to Infinity Nails for the past year, and it's hands down the only place in…read moreRochester I trust with my nails! Rainbow is my go-to--her attention to detail is unmatched, and she always makes my nails look flawless. She never makes me feel like I need to add on any services and always gives her honest opinion which I appreciate!!! I usually book an appointment before a trip for a little self-care, and it never disappoints. They make sure the salon is clean, creating a relaxing environment every time I visit. I recommend booking ahead since they can have busy hours, but I really appreciate that they take the time to provide quality service rather than rushing through appointments. Yesterday, Rainbow made sure I could get both my fill and pedicure done despite needing to stay a little past closing. It was such a thoughtful gesture--talk about going above and beyond for customer service! If you're looking for a place that truly cares about quality, Infinity is the one. Such a fun and professional team! Highly recommend!

Love this place! Every time I go I end up with a great experience! I drive almost an hour for the…read morebest mani pedi! Highly recommend!!

My nail tech was rude and kept slapping my hand when I would twitch when their drill BURNED and CUT…read moreme. and made me feel uncomfortable. they do NOT clean their supplies, brushes and drills. I got an infection on my left ring finger. I DO NOT RECOMMEND THIS SALON!!!!!!!!!

So nice and friendly staff . Everything was so clean and professional . I came in as a walk in and…read morethey had no problem .

They accepted my friend and I as walk ins and got our acrylic nails done. They were very kind and…read moremade sure you were enjoying your time and comfortable!