If I could give Eden a hundred stars, I would in a heartbeat. They saved my nails and gave me an…read moreincredible gel tip manicure. I mean, look at the photo! Before Eden, I went to a different salon that gave me a botched, painful manicure, but I was able to schedule an appointment with Eden for the next morning. They removed the gel tips, were really gentle with my nails, and fitted the new ones with care. I was nervous because I'd never had gel tips before, but I love my nails now. It's been two weeks and they still look perfect. They're comfortable, pretty, and feel good on my fingers. If you're going to get your nails done, get them done here. (I'm bringing my mother-in-law next time!)

I never leave bad reviews, but the rudeness of the two owners of this place exceeded any normal …read more I'd made a reservation for 10 AM and drove 15 min, but no one was at the store. when I called to ask why the owner Linh said it hadn't gone through because I hadn't pushed the final button finalize it, and that other customers had had the same problem. when I said I was disappointed at the website, which did not have any cues that the been accepted andhad appeared to allow me to make the appointment, She got angry, told me I couldn't blame her if I couldn't use a computer, and hung up. since I was in the mall, I stopped in to see if they could do a walk-in and they literally physically pushed me to the door, accusing me of making her late for all her with my previous call ( my phone showed that it was a two minute call and well before she opened ). A simple "sorry that happened" would have totally saved this fiasco. Even for private business, customer service requires the skills to be gracious, and that was sadly lacking. I am an ally of the clear community and prefer to patronize small women or businesses, but this one for sure is crossed off my list.

Be careful that they don't overcharge you if you go in and you tell them you don't want jail it…read moredoesn't matter they will give you jail and then they will charge you for it a fill-in for acrylic which normally cost about $28-$30 They wanted to charge 57 and then she acted like she didn't speak English when I said I wasn't happy

I've had a few episodes of miscommunication that I've tried to write off. However, it's happened…read moreenough where I'm going elsewhere to get my nails done from now on. A couple months ago, I made an appointment through their website during business hours. When I came at the appointed time, the door was locked. I called and someone picked up and told me she was sick and to make an appointment for a different day, even though my initial appointment had been placed and I had gotten a confirmation text. I didn't even get a discount for coming on a different day after driving to their shop initially, and finding them closed during business hours and with a scheduled appointment. This week, I received a birthday text to get $10 off my next visit. I had gotten my nails done a week ago and they were already chipped but I figured I would just come get them done again instead of asking for them to be redone, since there was a decent discount. The same person who had done my nails last week, which chipped, did my nails this time. The job was rushed and I had to ask my nail person to clean up the edges before leaving because he wanted to send me out with paint still on my skin around the nails on both hands. This poor service was already concerning. When I got to the cash register I showed them the $10 off text and they told me it was only for certain services so they wouldn't give me the discount, even though none of that was stated in the text. I asked them if they would send out these stipulations with their texts in the future because otherwise it's misleading. They told me no. I still paid them and tipped decently even though I honestly felt like giving them no tip with how bad the service was. This was more a reflection of me trying to bring my own emotions under control and be a better person, than any reflection of their service which was very poor. But I no longer plan to come to them in the future. The problem isn't just the service...it's the refusal to improve communication even after I've spoken with them about it and given them multiple chances to improve. Update: it's been less than 24 hours and my nails are already chipped again. The excuse is that it's regular polish. I've had my nails done with regular polish by other nail salons and it lasts more than a day. Making excuses for poor work and doing nothing to improve, is unacceptable in my opinion.

Staff were so friendly and able to work us into their schedule without an appointment. Our gel…read morepedicures turned out great!

I discovered this place earlier this year & have been a regular ever since! The set in my photos…read morewere done by Andrew, he did SUCH an amazing job!!! I love chatting with Kim, she also does beautiful work and is the kindest soul. I'm always so happy when I leave the salon, 10/10 recommend!!!

the service was awesome!! I went with my mom and sister and my nails turnedd out exactly like the…read moreinspo , and trust me the nails I wanted were really hard! thank you so much bliss nails!

After looking at the reviews here on Yelp I was hesitant to try this place. However, I did notice…read morethat a lot of the reviews don't mention who their nail tech was that handled their service, which is a bit annoying because as a new customer you want to make sure you don't get that bad nail tech. Sooo, I'm reviewing my experience for my nail tech, KIM. I should start by saying that Kim has been amazing! I wanted to wait to write a review because with nails you want to make sure they don't chip, break, etc. I have been here now 3X's, all my appointments have been with Kim, and my nails have never looked better. She is patient and a perfectionist, where other nail techs are rushing to get you in and out, she takes her time to make sure the job is done correctly. I get dip mani, and usually a regular pedicure. I request her to do both. They last a long time with no breaks, chips, snags, etc. I will say that the prices have gone up. This last time I went I ended up paying more than the previous times and I did not even get a color on my feet. Just a regular pedicure and a dip mani. Not sure if it's a holiday thing, or what, but will need to pay more attention next time. Cute place, clean, and busy. Make an appointment, especially now during the holidays.

Great pedicures and dip powder manicures and regular manicures. The salon is immaculate. Staff is…read morefriendly. While walk-ins are welcome, I highly recommend making an appointment as they are very busy.

I was a walk-in and they were able to service me within 5 min for SNS (lucky). Natalie was awesome…read moreand my nails are beautiful.

I walked in for a dip manicure and was seen so quickly by Paula. She did beautiful work, shaped my…read morenails exactly how I hoped, and I love them so much!!! Dip color 69 and reasonably priced ($47+tip). Will definitely be back!

The ladies were awesome and did my nails perfectly just as I had asked. I knew they were going to…read morebe good when I walked in and they were BUSY! Pricing is about right. I will definitely go back there again.

I just couldn't ask for more. Sweet & talented staff. There was a woman client being an entitled…read moreand rude brat and the staff handled it so beautifully. My gel pedicure turned out beautifully.

I was so excited for my pedicure once I landed in Durham. I called two days in advance and made an…read moreappointment for 5pm on 7/3. I walked in and let them know about my appointment, I saw them check their book and confirm I was on there. She then told me to check in on the kiosk and pick my color. I followed the woman to a pedicure chair where she informed me that I shouldn't sit there and it was for someone else. About two minutes later, a woman walks in and thanks her for squeezing in an appointment. Wow. She tells me to go speak to the manager. He asks can I wait because there are three other people ahead of me, I said no I really couldn't and that's why I made an appointment. Very, very disappointing experience. Why let me check in for my appointment but then don't service me? Why was another woman with an appointment serviced before me? Why was there no real solution offered except wait for an undisclosed amount of time? I thought people were friendlier down south but clearly the businesses are not. 0/10.

I honestly can't say enough amazing things about this nail salon and the owner. From the moment I…read morewalked in, I felt so welcomed and cared for, but what truly stood out was the level of kindness and attention I received. Not only did she do a phenomenal job on my nails (seriously, perfection down to the smallest detail), but she went above and beyond in a way I'll never forget. Being pregnant, I was already a bit uncomfortable, and she made sure I was completely taken care of the entire time. At one point, she even brought me food just to make sure I was okay and comfortable. That level of thoughtfulness is so rare. You can tell she genuinely cares about her clients, not just the service. It wasn't just a nail appointment. it was an experience filled with warmth, generosity, and true hospitality. I will absolutely be coming back and recommending to everyone I know

Do not recommend liquid gel nails from this salon. Nails are not uniform and look distorte.read more