I was in search for a place to clean and polish my jewelry (David Yurman pieces). This location…read moreshowed as being one. Although it wasn't what I was looking for, I am so happy I did!!! Yolanda did a GREAT JOB!!! I highly recommend this jewelry store. Thank you very much!!!!

In April 2010 I purchased a two-ring set from this business in anticipation of my wedding which was…read moreto take place the next month. One of the rings was in stock and was fully paid for. The second ring had to be ordered, and I placed a deposit on the payment of the second ring. The rings were marketed and sold as a set. I would not have bought either of the rings in the set individually, and purchased the two rings only because they were sold as and intended to be worn as a set. At the time of the purchase, the company represented that it would attempt to have the second ring available by the date of the wedding, i.e. approximately a month and a half after the April purchase date. The wedding came and went without the second ring. Despite my repeated requests as to the status of the ring and the company's repeated representations that the second ring's arrival was imminent, the second ring never came in. Frustrated by the months-long delay, in July I requested a refund of the deposit on the second ring, which was provided and, because it was intended to be worn and was sold as a two-piece set, also requested to return the first ring for a full and complete refund. Despite discussions with the sales associate and in-store manager, my request for a refund on the first ring was refused. The sales associate denied that the rings were sold as a set and, indeed, accused my wife of lying as to this issue. At the time that I requested to return the first ring by virtue of the company's failure to provide the second ring, it was revealed by the company for the first time that international orders of this nature often take months to be fulfilled. The months-long process of obtaining such jewelry items was never disclosed to me at the time of purchase in April nor at any point prior to the time that I requested a refund in July, and this information was in contradiction to the company's repeated statements that the second ring's arrival would be shortly forthcoming in a matter of days. Similarly, on that same date it was also revealed by the company that the ring manufacturer had sent two incorrect versions of the second ring and that these mistakes by the manufacturer had contributed to the unreasonable delay in the delivery of the second ring. The company never disclosed this fact to me at the numerous times that I called to request an update on the second ring's status; rather, it continually represented that the second ring's arrival was imminent. In sum, the company's statements as to the timeframe for the second ring's arrival were extremely misleading. Instead of being delivered in a matter of days, the second ring would realistically, at best, be delivered in a matter of months. If I knew that it was to take such a lengthy period of time after the wedding in order to receive the second ring of the set, I would have never bought the first ring of the set nor made a deposit for the second ring. After much pressure, the company at last took back the first ring and refunded the amount, but made sure to make the refund process as difficult and arduous as possible (it took me waiting in the store for over an hour for them to process the refund). My advice: AVOID!!!

Very happy and satisfy. I known them for over 10 the best place. They treat you like family with…read morethe best prices. Excellent quality, regret it.

Looked for a last minute shop to resize some watches. J Jewelers helped me and I was able to get it…read moredone for a phenomenal price! Great service and very personable

Every time I'm in Miami and I need jewelry repair or I need to buy some specialty jewelry. They are…read moremy first stop. The level of service that I received from their jewelers and sales associates has been second to none and I highly recommend them.

Good service and nice selection of items. Will be going back. The are current with new stylesread more

Brought in some gold to sell and they gave me such a great price. Very happy. Will definitely be…read moregoing back!

I'm gonna start by saying that I know this business for a long time ,it's sad how a family very…read moretrustworthy place became what it is today I have recommended this place to my friends and family over the years always remarking how honest straightforward and knowledgeable the owner was not even when a friend of mines ended up buying a fake ring I thought much about it I really thought it was an honest mistake,business most be going through a really bad time as many on the city cause not even the establishment its what it used to be it looks more like a poorly maintained drift store , but none of it justifies dishonesty or opportunism I bought a watch from here not the first time either I paid 1500 for it I came back cause instead of taking it nowhere else short time after it broke the owner recommended someone that by the way I called repeatedly and it wasn't ready but again when the owner told me after a while that he had picked up I didn't thought much of it cause again i considered him my personal friend ,time passed we kept talking I asked about the watch more than once cause I live far from the place he never mentioned anything about it unless I asked which was weird but again this was my friend so I passed to say hi and remembered tried to pay for the repair which by the way was supposedly 695 and he said the he sold it let's be clear it was not a pawn he didn't fix it he picked it up without asking me permission to do so and never said nothing about selling the watch in the thousands of times we spoke when I complained to my friend btw he simply tried to sell me another one and charge me again 700 on top sad very sad if u ask me be careful read the latest reviews before engaging or u probably will regret doing business w them

Very friendly! I was looking to sell my watch to help pay for my automotive books and they gave me…read morea great price. I'm very thankful for them, I highly recommend!

Do not sell anything here without getting three in-person offers elsewhere first, especially if…read morethey've already treated you well on a smaller sale. The name is the strategy. When you inherit something and search for its value online, you get prices all over the map and nothing you can use. That's what "Friendly" is for. They know what your item is worth. You don't. And they'll tell you what they need you to believe. They earned my trust first. On my early visits I sold them a few small items and got reasonable prices. Gerald, one of the owners, added an extra $50 on one of them, saying he'd rather keep me as a customer for life than squeeze me once. He offered to take me to lunch. It worked. By the time I walked in with something valuable, I'd stopped comparing them to other buyers. I heard the same customer-for-life line the day they paid me $1,800 for $13,000 of gold. The line doesn't change; the price does. I brought in a set of inherited antique pocket watches, over 150 years old. I never opened the cases to look for hallmarks because I was afraid I'd damage them. I was told they were gold plated and was paid $1,800 for half the set. They were solid 14k gold. Miami Coin by the Falls later paid me over $13,000 for the other, identical half. When I went back the next day, Ron, the other owner, kept me behind the glass partition and told me the 150-year-old watches had already been melted and sold to a smelter, and that he had no paperwork on the transaction. Florida's secondhand dealer law (Chapter 538) requires precious-metal buyers to record each transaction and hold items before disposing of them. He would not tell me how much gold went to the smelter or what he was paid for it. Then he told me to leave and not come back. I have filed a complaint with the state. What I'd tell anyone walking in: The first thing they'll ask is "How much do you want for it?" That question isn't about your price. It's about how much you know. They knew exactly what my watches were worth the second they looked at them. These people are not your friends. If you don't answer, the number they offer is the second test: too low to be real, just to see whether you'll push back. Write it down and leave. Nothing they tell you about your item is true until someone who isn't buying it says the same thing. Here is what a legitimate buyer looks like. Miami Coin by the Falls has the spot price of gold in the window. They put my watches on a scale in front of me, told me they were worth their melt value, and gave me a price per gram before I said a word. Nobody asked how much I wanted. At Friendly, Ron told me the watches couldn't be weighed and that weighing wasn't the industry standard. He said there was a little salvageable gold in them, showed me a dusty plastic bag of similar old pocket watches he said he couldn't sell, and offered $1,800 like he was doing me a favor. Same watches, one day apart. Whatever you're selling, ask for the price per gram and watch them weigh it. If they won't, you're not in a coin shop. You're in a place that buys things from people who don't know what they have. The storefront says "Estate Appraisals" in huge yellow letters. That is not an independent market-value appraisal. It's a number they're willing to pay, presented as what your items are worth. Get an appraisal from someone who isn't also the buyer. Ask for a receipt listing each item, its weight, and the price paid. If they won't give you one, that tells you everything. Read the other reviews with this in mind: most are from people selling inherited items who say the price felt fair. None mention a weight, a per-gram price, or a second offer. About a fifth were posted in the two months after I raised this dispute. Then get real offers, but not from the Gold Bug two blocks away, which came in below Friendly when I priced items there. Everything they told me about my watches was wrong, and by the time I found out, the watches were gone. Get your other offers first.

MUY complacida con los servicios brindados los anillos super hermosos y de muy buena calidad. Sin…read moredudas volveria a comprar con ustedes

Great staff, honest and reliable! Krystal is awesome. They all want to make sure you are happy with…read morethe product you buy and with their service!

I love this little store. They have so many cute pieces and the staff always kind and helpful. If…read moreyou've never been, check them out. You'll find the gift you're looking for and of course a little something for you too.

Our next family adventure take us to Steel and Shine Jewelry located Double tree by Hilton Hotel…read moreMiami Airport & convention center we walked around the place and we decided to visit this place Handmade and fine collection jewelry you founded here, Bobby (the owner) very friendly and the professional he attended us in person. My wife to buy something to wear they have rings, necklaces, bracelets and more you looking for use in your next date or family or friends events. High recommend.

This company is trash. I had a baby shower and wanted to get my bffs a nice gift. I bought them…read moreeach a bracelet (10 of them at $20 each!!) to show my gratitude. I also asked the lady if they would change color, she said no not at all they are "great" quality. I stretched them some to make sure they were made well and wouldn't snap on me and she said they are made with double elastic and again "great" quality. I bought them on a Friday night and gave them out to my girls on Sunday morning. Tell me why by Monday morning I'm getting text that the SILVER bracelets are turning BLACK!!!! I look at mine and same thing has happened. My mom went to the mall to confront them but she said she needed all the bracelets back..... bitch. There's TEN of them and my girls are all over Dade county, Broward county, and in Texas. We sent her photos and still she wanted them back. She said we shouldn't put perfume or shower with them on.... FIRST this was never mentioned or I wouldn't have bought them to begin with. SECOND I can only speak for my mother and I, we don't wear perfume ever and we take off jewelry to shower!!! Long story short, I purchased them through cashapp which was a HUGE mistake (aside from purchasing anything from her) because cashapp won't fight for you. Lesson learned. I can only request a refund and she declined it. What a joke. Thinking back, I feel like they asked me to pay cashapp KNOWING this was going to be a problem (a scam). I'm 8.5 months pregnant, moving to a new place, and have way more important things to do than run around collecting 10 tarnished bracelets. The least this women could've done was refund me in full or at least half of my purchase. Now I will make it a point to post this on every platform.

The Turkish believe the eyes protect you from the evil eyes and brings you Good Luck!!…read more What is there not to Love about this Kiosk!! They have beautiful accessories from everyday wear to an elegant evening out on the town. Their jewlery is fun, hip and elegant. They offer Traditional Turkish lucky eyes, Bracelet, Necklace, Earrings, Rings, Anklets, Home decoration, key chains, car accessory, wall decoration, lucky eyes trees and other items. They also offer Gold and Silver items Made in Turkey. Most all items are Hand made. The owner, Ali, is very friendly and extremely helpful. He has a great eye for fashion and brings in innovative items. There is always a new shipment coming in! The jewlery moves quickly in this kiosk. If you see something you like, get it because it is not guaranteed to be there the next time you return. I should know, I have thought about a couple of things and lost the items! Now, when I see something, I buy it!! If you are in DADELAND Mall, go by and check them out! Enjoy shopping! Good Luck!!