I have been coming to Dr. Alvarez for almost a year now and plan to continue my yearly dental…read moreservices here. I like it here so much that I am commuting an hour each time I have a visit, after recently moving. The staff is very friendly. Dr. Alvarez has always been professional and explained things very well. They text and call to remind you about appointments.

I absolutely have no words for the way I was treated today at this office. This all started when I…read morewent in for a checkup, as I was in pain. X-rays and an exam were done and it was decided that I needed a root canal at an endodontist. I paid my share of the bill that was given to me by the receptionist. She said she checked my insurance and I was responsible for 1/2, which I paid. Then a few days later, a tooth cracked on the bottom of my mouth. I had complained about pain in this specific area during my first visit, which was not at all taken seriously. So anyway, back I was again. I again paid my prorated share of the bill. I then went and had a root canal with an endo, but had to go back to Alvarez for a crown. So I made the appointment and the day before the appointment, I get a text that my insurance denied everything and I was responsible for thousands of dollars for tomorrow's visit. I was in total and completely shock and told them that I couldn't not afford that and I'd just keep the hole in my tooth and shop around the 1500.00 crown charge. Dr alvarez called me and told me that he would lower the price if I bought their insurance. I told him that I bought another policy that kicked in Monday and no thank you. Then he made me feel that they would work with me on the price. So today I go to the appointment. This is where it goes sideways and I felt like I was at a used car dealership. The office secretary immediately talked money the minute I walked in. Offers were made back and forth and then she told me that Dr alvarez wanted to see my benefits before any work was done. I called the insurance agency and had to put them on speaker. This was a HUMILIATING EXPERIENCE to say the least. Then they call me back. I thought everything was squared away as I sat in the dentist chair. The Dr comes in and talks about different options and different prices and I am so filled with anxiety I start to cry and say I was about 9/10" from getting up and leaving. Then they walk out. Then receptionist comes back in with a break down of one of the options we discuss, including forcing me to sign up w their insurance and INSISTENT that I cancel the insurance I just bought which goes into effect on Monday (6 days from now). I told her NO. Then she then walks over to my purse, picks it up, hands it to me on my lap and tells me she needs my credit card before the work was done. I am speechless. I was treated with such disrespect and I completely felt degraded, taken advantage, embarrassed and humiliated. I looked at her and said, " wait you need my credit card right now? I'm sitting in the dentist chair you're gonna take my credit card right now? You've got to be kidding me!" She said, "well the office is about to close, and I need all the books squared away before that happens." Well the office wasn't closing for another two hours and I had already been to this office twice for work, and no one has ever ever told me I needed to pay before dental services were done, and to make it even worse while I'm sitting in a chair riddled with anxiety and crying! I would rather rip all my teeth out with pliers than EVER be treated with such humiliating, degrading disrespect that I experienced today. I have never been made to feel this way. Ever. I asked her do you think that I'm not gonna pay you? And she said no we just need to close the books before the end of the day. I said I was never not going to pay you! I'm utterly disgusted. It was about the same feeling as dealing with a used car salesman in a trailer. Not for me. I hope they read my review. You can't degrade people in a vulnerable, anxiety ridden, and terrified position. They had me over a barrel and they knew it. Never EVER AGAIN. And let me also throw in that my 75 year old mother sat in the waiting room for THREE HOURS for me. I kept pleading with them to tell her to go home and I'll take an Uber. They did not honor this request I made a number of times. I am completely disgusted. Dr Alvarez, you all made me feel small, like I didn't matter, anxious, under pressure, degraded, and humiliated. I think you need to take a hard look at what happened today. When you sent in your receptionist in twice to the procedure room, I felt singled out, as I was the only person this happened to. I almost wanted to die when your receptionist handed my purse to me, as I sat in the dentist chair, demanding my credit card before services were rendered. So clear that don't care what happens to me or my teeth, only about being paid, which has NEVER BEEN AN ISSUE FOR THEM, as I've always paid every cent they were due, when it was due. Used car salesman is a generous description of The Who I felt I was dealing with.

Just don't waste your time. It took 4 consult appointments to get my first real cleaning done…read moreincluding a misdiagnosis. they barely have hygienist on staff. Impossible to get follow up appointments within a reasonable amount of time. They'll ring you $$$ out up front and make it to where you can't get follow up on their care plan.

This is an update from my previous rating. I received a phone call from the Dentist of Mandeville…read morestating that my comment was seen on Yelp. She also stated that the record was founded where I was due a refund. She said that it will take 7 to 10 days to return it to my account. My refund was put in my account the next day. I am happy about the fast response from Dentist of Mandeville to addressing this issue. I am elated for the help I received through yelp in solving this dispute.

Dr. Braud was incredibly patient, kind, and compassionate from the moment we walked in. He took the…read moretime to explain everything, never rushed , and made sure she felt comfortable every step of the way. His calm demeanor and exceptional bedside manner helped ease her anxiety and turned what could have been a stressful appointment into a positive experience. It's not often you find a dentist who is not only highly skilled but also genuinely cares about how their patients feel. We are so grateful for the care Dr. Braud provided and highly recommend him to anyone--especially those with anxious children or teens. Thank you for making such a difficult experience so much easier.

The entire staff is always so welcoming and kind. My kids are comfortable throughout their…read moreappointments, the doctors always explain everything clearly and are very thorough. The office is comfortable and clean.

I went to see Dr. Penley because a piece of tooth broke off and was causing me excruciating pain;…read morehowever, since that tooth was going to be removed by Dr. Joseph Daho - (IN ONLY 12 SHORT DAYS - SO WHY COULDN'T I POSSIBLY PUT UP WITH A LOOSE PIECE OF TOOTH THAT CAUSES EXCRUCIATING PAIN EACH TIME MY TONGUE TOUCHED IT?) After all. It wasn't their mouth in pain!! Dr. Penley's fit me into her schedule within a day or so. Upon arrival an assistant took me in an exam room and I was treated as though she WAS WORKING FOR ME. AS THOUGH SHE WAS THERE TO TAKE CARE OF ME!!! She made me feel as though I truly had nothing to worry about.

Dr. Penley and the staff at Penley Family Dentistry are amazing! My two kids had some dental work…read moredone and they was patient and very sweet with them. Thank you for making our dental experience a breeze!!!!

This is our first experience with a dentist since moving to the Northshore. It was overall a very…read morepositive experience with Dr Riley and Brigitte the hygienist. The visit was a regular checkup/cleaning for my 5yo who was very scared, my 9yo, and myself. The hygienist did a great job, great personality and disposition with children. She was very patient and calming with my 5yo who was in tears prior to her turn and by the end - smiling and calm and completely comfortable. They both took the time to explain and discuss everything they were doing and observing. Also gave sound advice and explained the rationale, answered all questions without seeming rushed. It was a very good experience compared to our last dental visit (not in this area), where it was impersonal and brief and run through like cattle. Very pleased with this office. Would definitely recommend.

This Dentist office is the absolute best! The front desk clerk is the friendliest ever. This office…read morereally makes you feel comfortable. Everyone knows is by name. I love the ambiance to it all. They have treated my family and even gave a great referral for an Orthodontist. Friendly text reminders and phone call. Easy appointments, very flexible. I love that they are not too pushy, but very courteous. I was here for an emergency visit last year and they worked with me with the entire trauma. I'm still here and will remain! I love the staff, did I say that already?

I needed immediate dental care and Slidell Family Dentistry brought me right in. I was seen by Dr…read more Landesman and I felt very confident in his care. The entire staff was very friendly and helpful and the facility is very easy to get to and very clean. I've been seen in the office twice now and I will continue receiving dental care here.

I love Dr.Petitto, & I'm so thankful to have found him! He's a very kind & caring dentist. Very…read moreprofessional & a great dentist to top it off! He explained everything I needed done to get a healthier smile.He was excellent in providing options for me & how much each cost, giving me the choice to utilize my finances for each treatment. His office is pretty outside & inside. His staff are amazing. Everyone from the techs to the office ladies are so kind & they really care. I raise my right hand on that! They are organized, professional, caring & knowledgeable. They even call to check on you after you have major work done! They are very organized. I've never been to a dentist like this & I been thru a few! I guarantee you won't find another to treat you as good as you are here. I my dentist!

I was in a lot of pain and Dr. Petitto and his staff took me in right away and took great care of…read moreme.

My wife and I have received our dental care at Cossich Family Dentistry for two years now and…read morecontinue to be pleased with the care we receive. Dental services are professional and thorough and the entire staff is extremely welcoming and efficient. Dr. Cossich is knowledgeable, skilled, and empathetic. No unnecessary procedures are pushed and our insurance coverage is cheerfully accepted and correctly applied. We are pleased to recommend Cossich Family Dentistry in Covington.

Going to the dentist isn't pleasant, but the team at Cossich makes it as pleasant as it can be…read more They are professional, friendly, and thorough. I had two days left remaining with my current dental plan, and they not only fit me in for a last-minute appointment, but they also did some of the work same day so I could bill it to my insurance. Judith is a wonderful dental hygienist. She's the perfect mix of telling you like it is so you know that you need to take better care of your teeth, mixed with a whole lot of real world stories and friendliness. Put it this way, I live in New Orleans, and I have no problem driving to Covington to continue going to this dental office.