My first impression of this place was a little questionable, mainly because of the woman I spoke…read morewith over the phone when scheduling my first appointment. I'm not sure if it was someone at the front desk or one of the staff in the back, and later on I was told that others have had issues with this place as well. That said, the pediatrician we have is amazing, and I'm sure the others are just as great. If it weren't for him, I probably would've said, "Forget it, we'll go somewhere else." Just wanted to give a heads up.

I want to share my frustrating experience with the front office at my children's pediatric clinic…read more I had two insurance plans and decided to keep the secondary one. My six-month-old son had to undergo open-heart surgery at a children's hospital in the Bay Area, where there were no issues with his insurance during his stay. Afterward, he had follow-up appointments with his cardiologist, and there were no problems with insurance verification. However, for his pediatrician the office began saying he couldn't be seen for his follow-up due to a lack of insurance coverage. I contacted the insurance company, and they confirmed he was covered. When the insurance called the office, the front desk staff insisted they couldn't rely on what the insurance said over the phone and had to go by their internal system. This was incredibly frustrating. For over a month and a half, I went back and forth with the office and my insurance to get my son seen. After yet another call, I asked to speak with a supervisor. The front desk staff then admitted they had been looking at the information incorrectly and said my son could be seen. I pressed for a supervisor because I felt the situation was unacceptable, especially since it had been over a month since his surgery. The supervisor acknowledged that the office should have listened to the insurance provider and assured me the issue was resolved. However, when I later tried to book an appointment for my daughter, I was informed within 15 minutes that she couldn't be seen due to insurance issues. I explained that I had just navigated this with my son and that the insurance was valid. The staff then mentioned that verification needed to be done for each child separately, adding to the confusion. Overall, the front desk's handling of appointment booking and insurance verification has been unprofessional, unhelpful, and at times rude. This experience has been incredibly frustrating, especially when it comes to my children's health care needs. It's so frustrating when now you have to take your child who is ill and wait in an ER just to be seen when she should of been seen by her pediatrician this office needs to do better

I love, love, love, love, LOOOOOOOVE Dr. Ostrea! She has been nothing but AMAZING. I am SO happy I…read moreswitched over to her! She always makes me feel at ease whenever I have a question, she is VERY knowledgeable, and kind. I have nothing but great things to say about her. :-)

Dr Ostrea is seriously the best doctor! In the beginning I was sceptical because alot of doctors…read moretake their time with appointment times and you are stuck waiting forever this isn't the case AT ALL. Hands down their staff is very sweet, educated, comforting to your child and we LOVE LOVE LOVE them. They are ON TIME, which is so important when you have a sick baby or working and taking in your baby to get checked. The way Dr Ostrea goes out of her way to make sure your questions are answered and the way she treated our daughter when she was going through a tough fever was beyond my expectations. I hope she doesn't retire anytime soon.

Would give 0 stars if I could. I've had two appointments and they have cancelled on me same day…read moreboth times just a few hours before appointment. They then schedule you months out and do not care that your child needs to be seen , clearly why you have an appointment. Very unprofessional and inconsiderate because parens have days planned to be taking their kids to appointments.

I have been coming here since I was pregnant with my oldest son, who will be 12 in January!! I now…read moretake my youngest. We have seen every NP, MA and doctor here. Our primary is Dr. T. The front office and back office staff has always been so kind and amazing and they go above and beyond. My oldest son had Down syndrome and every time we see Dr. Truscello, she listens, takes her time and explains every thing to me. We talk about different options and she, as well as the other doctors, do anything and everything they can for him and my youngest. I have always, and always will refer Modesto pediatrics! I love them!

He had been the pediatrician for my two children for 6 years. He's more then willing to be extra…read morethorough when concerns or problems arrive. We had tried two other pediatricians before finding him. He's been the best doctor, hands down. I wouldn't hesitate to refer him.

Dr. Ostrea is the ONLY provider I trust with my son. He is absolutely amazing and goes above and…read morebeyond for all of his patients. I highly recommend Dr Ostrea

Simply, the best! It does not get any better than Grandison. She is kind, attentive, and engaging…read morewith her patients (including mom and dad). She cheers you on and celebrates your baby's milestones with you. She is very responsive and reassuring. We are so lucky we found her!

She is not even worth one star. She was very rude, and disrespectful. My child is not vaccinated…read moreand she very bluntly said "Do not refer your unvaccinated friends to me, I don't want people thinking I take kids who aren't vaccinated" my jaw almost dropped. I didn't ask her opinion or ask if I could refer her. I couldn't believe the care we were given all because I chose to not vaccinate my child. Very sad for my son, my HEALTHY son to be treated like this. I do not recommend her. People have the right to be treated equally. Regardless.

She's been my son's pediatrician for 2 years now. She's super personable and always takes the time…read moreto answer all my questions. She only works part time so you can't always get in right away to see her but she's flexible and an awesome doctor. I highly recommend her.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

My kids went to him for years before our insurance switched. He so kind and mellow and love the…read morestaff!

From the owner: Pediatrics Board Certified Pediatricianread more

Having a great doctor for kids is a true blessing. We are so blessed that Dr. Brouard is…read morepediatrician of both of our kids since birth, for last more than 6 years. She is the best not only in Modesto but on entire planet. I have never seen a Dr. like her so passionate, so knowledgeable, so smart, so helpful, listening and quick in follow-up. She always connect with us and take our issues as her own kids issues and gives the best advice and treatment. She does not limit just to medical treatment but also help with mental and any other issues. One of example, my 3 months old born during covid developed rashes around diaper area. I tried Nystatin all other things nothing works. I asked her to personally see her as on video things are not so clear, even it was covid she had us in and as soon as saw her said they are some food allergy rashes not diaper rashes. She immediately asked me to stop wheat, tomatos and dairy. She ordered blood work and she came out Celiac. Another example, we moved out of town for 2 years and my son was very small out of chart for wt and height. We were at Kaiser and during those two yrs I have been complaining kaiser he is very small being 4T wears 2T. NO action. When we moved back under Dr. Brouard at Sutter she took it seriously and order blood work and found my son is celiac too and Gluten was hampering his growth. We stopped gluten and just in one year he put on 20lbs from 28 lb to 48lb. He is 6 now and looks like 6yr old kids. We are so thankful to her. She is the Terrific Dr. and an angel.

Dr. Brouard has been my daughters pediatrician since birth. She is now 15 months old. All of Dr…read moreBrouard's recommendations and advice have been spot on and incredibly helpful. She is one of the reasons we were successful at nursing. I often get a response to any email inquiries the same day. One time Dr. Brouard called us personally to respond. She is very patient. The office staff are all great. Same day appointments are easy to get. The waiting room is fun and there is a separate well child room. I wish the vaccination room was more warm and inviting.

Great place to work! The care centers are very clean and all in one place! Love the people! They…read morereally care for the patients and go out of their way to make sure they provide the best customer service possible! We are a diverse & caring company and im proud to work there!