Would give no stars if I could. The way they run this place is straight dumb af. Can't dose unless…read moreyou sit on a useless phone call every month that literally does nothing and doesn't help at all. They don't give a sh*t about the patients, AVOID HERE IF YOU CAN

I was a patient at the BAART San Mateo clinic for 7 years straight. By the end of 2024, I was…read morecompletely drained from the experience. That place is horribly staffed, always long wait times, and total chaos with the two-line system--where people lie just to cut in the "working line." It honestly felt like a circus. One morning I went in early, no line at all, only to find out none of the dispensary nurses had shown up. That was my breaking point. I usually got two weeks of take-homes, but that day my counselor told me to head to either San Francisco or San Jose. He said he'd fax my paperwork and it would take an hour. Instead, I sat there for 5 hours, and when I finally got called up, they only gave me my dose for that day. That was it for me--I knew I had to transfer. Another big frustration at San Mateo was their rules around "steps." At that clinic, if you wanted to move up a step, you couldn't taper at the same time. My counselor even told me he spoke with the director and that I had to choose--either move up to Step 5 and stay at my current dose, or stay in my step and taper down. Why couldn't I do both? For someone like me who was commuting almost two hours each way, being able to move up a step while tapering would've made perfect sense. It would've meant seeing them less often while still making progress. The thing is, I was doing everything right--I saw my counselor regularly, had a good relationship with him, and I was always on top of it with clean UAs. I called the Richmond clinic right after and got in the very next day. Intake was smooth, maybe two hours total. From day one, I could feel the difference. No line, no nonsense, and staff who actually want to help people. At San Mateo, it always felt like they wanted to keep me stuck on methadone forever. Here in Richmond, it's supportive. When I arrived, I was on a high dose, and now I'm down to 28mg. I also want to give a shoutout to my former counselor Christy. She was one of the best--always checked in on me, asked how my taper was going, and really cared. She's no longer here, but I'm proud of her and thankful for the time she worked with me. Another huge thing: San Mateo never even ran my insurance the whole time I was there. For years, I had Contra Costa Medi-Cal, but I was commuting almost 1 hour 45 minutes each way just to dose. I thought it was normal. Now my drive is only 15 minutes, and honestly, transferring to Richmond was the best decision I've ever made. Just because these clinics are under the same company doesn't mean they're the same. BAART Richmond is hands down one of the best in the Bay Area.

At 60 I had a daughter with mental illness and a drug problem. I am now raising my 2…read moregranddaughters. Dajenya has helped me work through so much. I could not have nagavitated all of this in my life by myself. She is a very gentle, kind, and loving person. My granddaughters and I are now doing much better with her guidance and support. A great therapist for children also.

Well, I gotta say this with having two autistic boys, two daughters with depression and bipolar…read moredisorder. I feel that I have a lot of experience with regards to therapist. My children and I met many therapist but I gotta say that working with Dejane Kafele has been a blessing. She's very understanding, patient, knowledgeable and more. She helped my son dramatically and I gotta say dramatically in a very good way. Words can't express how much I appreciate and am grateful to have found her. Thanks Dejane for being the way you are and helping me with my child. I recommend her to everyone not only for children.

Colleen doesn't take any new patients. I sent her an email, but never heard back from her. Then I…read moretried to call her and only on her voice mail she mentions, that she currently sees no new patients and due to high volume, she can't answer all emails. It would be great if she could mention that on her website!

Colleen now specializes in helping other therapists treat trauma. I am in her consultation group…read moreand also have seen her individually for clinical consultation. I cannot say enough about how much she has helped me expand my clinical work. I have been seeing her since the beginning of the year and my work is so much more effective for my clients and rewarding for me. I think the thing I love about her the most is she is so genuine. Even if you feel like you screwed something up Colleen helps you sort through things in the most non-judgemental manner. I am glad she is helping so many of us get better at her work!

Participar en una sesión de constelaciones familiares fue una experiencia transformadora para mí…read more Siempre había sentido que mi mente estaba constantemente activa, atrapada en el pensamiento sin descanso. Esto llegó al punto donde ya no sentía que podía continuar así. Esto ahí cuando busqué ayuda y encontré a las constelaciones familiares. A través de esta práctica, logré identificar de dónde venía ese patrón de pensamiento incesante que me estaba causando tanto estrés. Descubrí conexiones profundas con mi historia familiar, mi abuelo, en particular, que explicaban por qué mi mente funcionaba de esa manera. Fue como si al traer estas dinámicas ocultas a la luz, algo dentro de mí pudiera finalmente relajarse. Ahora me siento más en paz, con una sensación de tranquilidad que antes me era difícil alcanzar. Recomiendo esta experiencia a cualquiera que sienta que está atrapado en ciclos mentales repetitivos o que busque una mayor comprensión de sí mismo y su historia familiar.

Tuve una experiencia muy transformadora con las constelaciones familiares.Es una herramienta…read morepoderosa para sanar vínculos, entender el origen de ciertos bloqueos emocionales y conectar con uno mismo de forma profunda.Lo recomiendo a todos, especialmente si buscan claridad, paz interior o una nueva perspectiva sobre su historia familiar. Gracias por este espacio tan valioso Maria J. I had a very transformative experience with family constellations. It's a powerful tool for healing relationships, understanding the root of emotional blocks, and connecting deeply with yourself. I highly recommend it to everyone, especially if you're seeking clarity, inner peace, or a new perspective on your family story.Thank you for this valuable space, Maria J.

This is a long overdue review. I just couldn't find the right words or express how wonderful…read moreDajenya is! After trying over five therapist we finally found our savior. She not only extremely helped my son but our relationship too. My son was with her as a child and now as an adult. He graduated from both and I pray that if he's in need again she will be available. She helped us communicate better and understand each other too. He suffers with many mental health obstacles, was diagnosed with autism disorder and disassociation disorder and more. There was an issue that was one of the greatest burden in our relationship. She got to the route of it and was able to get it resolved and see the truth. I'm so deeply appreciative to all her help. I would recommend her 110+% to anyone! She is devoted, understanding, truthful, honest, and there for her clients which is something I haven't seen with many others. Thanks so much Dajenay for all your help and many blessings always!!

What I liked about my grandson's therapy with Dajenya Kafele is he can now have in his words "a…read morenormal life" , with confidence and a higher level of self esteem and the tools to keep it that way. Now my grandson comes up with things he could do if he is having a bad day, he even come up with things I can do if I'm having a bad day. He is now more caring of other people feelings, he has improved in school. And best of all no outburst of anger. I feel confident that his journey through life will be with great confidence. We are very greatful for Dajenya Kafele and for the great work that she does. Thank you Dajenya for helping my grandson.

Just had my first session and am looking forward to the next. I got insight into areas of my life I…read morehadn't even realized were undermining my happiness and success. I felt very warm and peaceful by the end, like I was being hugged by everything. I am also going to keep up the practice my guides gave me to keep deepening the flow of energy from them between sessions. I feel like I'm on my way now, instead of going around in circles. This is a great type of counseling for anyone who is confused or depressed. It will give you insight and also make you feel really good. I almost wanted to cry, I felt so good, and it has been so long since I've felt that way. This isn't specifically a psychic reading though. Indigo doesn't really say things like "this guy is right for you" or "this guy is wrong for you." Instead of being question and answer, it is more like taking a shamanic journey and discovering energies and wisdom that was always there within you, but that you couldn't get to before. She guides you to those places within you and teaches you how to access them yourself. Very empowering and yet loving and gentle at the same time. Highly recommend.

I've had the incredible fortune of being a client of Sara's for 4 years, which spanned the entirety…read moreof the pandemic and multiple chapters full of huge change in my life. There was death and birth, love newly blossoming and relationships ending, major professional changes, big moves... you name it! Sara supported me through all of it with such solidity, soulfulness, insight and care. I truly cannot imagine being where I am today if not for having her in my corner. She continually saw the best in me even while holding me in the darkest places, knew my strengths even when I felt weak, called me in when I needed it and helped me find and stay on the path to my highest good. She's an excellent, skilled practitioner to be sure. Her somatic and trauma-informed toolkit brings about meaningful and lasting change. Yet it's her heart and loving, steady presence that I'm most grateful for. I got to experience secure attachment with Sara and develop a set of relational skills that I will continue to carry with me and refine for the rest of my life. And I will also feel immensely grateful to her for the rest of my life as well. Thank you, Sara

Sara is a wonderful Psycho-therapist. She's warm, personable, and skillful. I feel cared about,…read moreseen, and understood. She has helped me grow and heal, and every session has been deep and transformative. If you are looking for a fantastic therapist, she's the real deal!

I came across Annie Wright from the positive reviews on Yelp and Google. She said she did sliding…read morescale sessions based on income, and her minimum rate was $250 per session. I tried her out because she did EMDR, which I read about as useful for processing trauma. We did a thorough intake(and many intake forms) where Annie confirmed she would be a great fit as my therapist. Yet after a few sessions she suddenly said she lacked the expertise to continue providing care, rendering all the time and money spent for the previous sessions a waste. I asked her for a refund. She tried to make me sign a lawyer document. It turns out she got upset over a cancellation(a cancellation she agreed to personally cancel) and decided to schedule another session just to charge me the extra money and terminate the therapy relationship.

Disappointing experience with Annie. I contacted Annie based on the positive reviews but my…read moreinteractions with her showed that she was a cold and unapproachable therapist. She upsells and overcharges, and her fees seem to go more towards marketing than her actual practice. She spent a lot of time talking about how great of a saleswoman she is. It appears that she cares more about running her business and exploiting her patients to make money than helping her patients. If you're in search of a therapist, you're much better off looking for a more affordable and less money-hungry practitioner who genuinely cares about their patients. There are many of them in the Bay Area and with some effort you'll find one. Good luck.