first impression: the ambiance is super cute, very clean, well well-staffed for the crowd. it's…read morebright. it's spacious & multiple people greeted us upon entry. experience: i'd have to say this was one of my favorite experiences at a nail salon. I've visited at least 6 different ones since I've moved to the DFW area a year ago and i did not expect this new gem in the middle of nowhere to hit as good as it did. as stated, the staff was super friendly. we initially stopped in to just check prices before we shopped in that strip mall. the manager (or owner, maybe?) walked up to us and told us the time they closed, their pricing & offered us 10% off if we paid in cash. CA-CHING. sounds like a deal to me. we finished shopping and came back immediately. they offer complimentary drinks, my favorite. there is a limit to (2) if you're consuming alcohol. they also have sodas, water, and Vietnamese coffee (superrrr good). i'd have to say the drinks could have been better, it just tasted like the juice mix and no alcohol & they didn't have any champagne. their frozen marg machine was broken, but they had a new one in the box waiting to be installed later. the services/pricing: i'd have to say the prices were competitive to the area i stay in, so that's a plus. the pedicure was the BEST pedicure I've ever had & andy was super detailed with making sure my white toes looked like perfection. I'm only in Greenville on certain weekends, but i'd def make this a regular trip with my bf for sure each time I'm there.

We went in for a pedicure today, and from the start my nail tech was clearly distracted by ongoing…read morepersonal issues. Because of this, she cut my toes, not once, but twice. She sprayed them with alcohol and acted like everything was fine, but it wasn't. My toes were bleeding, and the pedicure itself was mediocre at best because she was too busy dealing with other things to focus on her work. I understand that things happen, but if you are unable to focus on a client safely, someone else should step in. Before she ever came over, I specifically requested gel polish, was given the color book, and selected my number. Another tech relayed this information to her, and she acknowledged it. Despite this, she took several personal phone calls during my appointment and was clearly rushed and distracted, which is likely why I was cut in the first place. She then chose a completely different color than the one I picked and said she would add glitter. I was confused but initially assumed it was still gel. After waiting for the lamps that never came out, I realized she wasn't even applying gel at all. When I asked, she told me I had requested regular polish. I never did, not once. I haven't worn regular polish in years. At that point, I accepted the regular glitter polish simply because I was overwhelmed and close to tears. While sitting and waiting for it to dry (which it never properly did, regular glitter takes forever), I finally asked my husband to speak with a manager and requested that the polish just be removed so we could leave. It should also be noted that my husband's nail tech had to step away as well to help deal with the same personal situation involving my tech. When my tech returned with the manager, they began yelling at each other in front of me. She then aggressively removed the polish, while my toes were still freshly cut and bleeding. She offered to repaint them with gel, but I declined. My feet hurt, and I just wanted to leave and never come back. At checkout, the manager did not acknowledge any of my concerns, offered no apology, and still charged me full price. The only comment I received was, "We good now, right?" I again mentioned that my toes were bleeding and was ignored. I paid and walked out with bare, cut, and bleeding toes. I strongly suggest going somewhere else if you are looking for a safe, calm, and relaxing experience because this was absolutely not it.