Deposit policy, chocolate milk stain (5 year old) on a Doiley. Also guest visit for under an hour we lost our 250.00 deposit. I'm a local these were my guests, late check in 9:30 p.m. to midnight and Charged for a full day. As we checked out the staff invited us back and enjoyed us. Fair warning to anyone thinking about bringing family to this establishment. There is no Angie, New Management. They consider you a tourist trap. Like I said previously I'm a local, a lot of places aren't like this around here. I hope this saves you the trouble that my family and I experienced. read more

Not a good experience. They clearly take advantage of everyone who comes here to stay. I believe this was a good place to stay at one time but since being under new management for the past 5+ years, things have really gotten out of control. Zero customer service! Please refrain from staying here. There are tons of local hotels and rentals. I recommend The Schooner Inn or if you are looking for a cheaper, more affordable option "The Sundial" is a great place to stay. The rooms are always clean and the people who own the place are super kind. They will go out of their way to make your stay comfortable. NO SURPRISE FEES and it is right across the street from the beach. Hope this helps to save other families a lot of trouble. read more

This place is a fraud!! The way they run their business and make money is unbelievable. They sell it to you as non-refundable and it doesn't show you have to pay deposit until you complete the booking. And then after the check out they might charge you for the whole deposit ($250 or more) even if the slightest thing goes wrong. We tried to keep the place very clean and tidy, but they still charged us for $252 after we checked out, saying there has been a stain on one of the bed sheets!!! And when we tried to contact them regarding the situation, they totally ignored our calls and emails. Truly the worst costumer treatment we have ever received!!! read more

This place is TRASH! DO NOT STAY HERE! The worst customer service!! I will be posting my horrible experience on every platform to make sure everyone knows what garbage Angie's cottage and staff is! We had a death in the family , reached out to get assistance and did not receive any help, did not receive any options to change reservation dates, even though they clearly state you can change your reservation 7 or more days prior and reschedule once. Since this pathetic excuse of a manager refused to help me I cancelled this reservation and will not do business with the likes of this hell hole! I hope your business fails miserably just like your staff! read more

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This place is a fraud!! The way they run their business and make money is unbelievable. They sell it to you as non-refundable and it doesn't show you have to pay deposit until you complete the booking. And then after the check out they might charge you for the whole deposit ($250 or more) even if the slightest thing goes wrong. We tried to keep the place very clean and tidy, but they still charged us for $252 after we checked out, saying there has been a stain on one of the bed sheets!!! And when we tried to contact them regarding the situation, they totally ignored our calls and emails. Truly the worst costumer treatment we have ever received!!! read more

Disgusting. If I could give zero stars for Angie's cottage, I would. Despite the already awful reviews Angie Cottage has, I went against my better judgement to stay at this sorry excuse for a business. First, dirty. A very dirty facility. Second, the communication to discuss my unhappiness with the cleanliness with the manager was as if speaking with an uneducated high school dropout. The manager was very rude and dismissed my concerns while rolling his eyes like a 16 year old girl. We also noticed additional charges added to our room that were NOT listed beforehand. I have a current dispute against this location based on these additional charges. Stay away from Angie's Cottage! read more

Worst place to stay at ever!! They are extremely rude and very hard to communicate with. While we were staying there we definitely experienced racial profiling!! Making accusations, racism, and receiving rudeness from the owners. On top of that you have to pay fees that aren't listed beforehand. They take a deposit and it takes forever to reach your account and they won't care if you ask for how long! I received my deposit and then they proceeded to take it back out of my bank account again! I tried to reach out to them but they hung up on my face! Which proceeded to them never answering again! JUST KNOW I HAVE A CASE BUILDING FOR FRAUD AS WE SPEAK! Do not trust these people. They are mischievous and very, very rude. THEY DESERVE NO STARS. read more

Angie's Guest Cottage is my go-to place to stay when visiting Virginia Beach. It's very close to pretty much everything you would need. The owner and receptionist are wonderful! They work with you on any issues you may have. We have stayed in both the one bed with twin bunk, and the king suite. They are both like efficiencies and have their own mini fridge/kitchenette!! This past summer our family went with us and they accommodated them and even switched rooms on short notice. I cannot say enough good things about this place. One thing I will advise-NEVER book through their website. I've used Hotels.com & Booking.com to book the rooms to get the best rate. You will have to pay a $100 refundable deposit upon arrival, but this is only to ensure your liability in case something were to happen. We've never had any issues with getting our deposit back, and we've been more than happy with all of our experiences. We won't stay anywhere else! It's a non-smoking property but this wasn't an issue for us. We enjoyed our vacation much more knowing we were able to stay in a clean, friendly "hostel." We will return again and again and I continue to recommend them to everyone! ***The attached photos are NOT mine. I took them from other websites to give you an example of what you'll be experiencing. read more

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I found out on arrival that it was an extra $100 deposit, for key, and parking pass, and that it would be returned at checkout. I checked out on Sunday, and it's now Thursday. I was told that it would take 48 hrs to return my deposit. I FINALLY got through on the phone today. The lady was extremely RUDE, and had terrible customer service. She told me that my deposit return was processed yesterday.(Wednesday). When I asked why there was such a delay, she said "Because there was." I again asked why it took so long, since they've had the key and parking pass since Sunday morning. "Because we just checked and cleaned the room yesterday." Everything she said to me, was with complete attitude and disregard for customer service. When I left, I had plans to come back again. At this point... I would rather stay at Motel 6. NEVER AGAIN!!! read more

This is your best bet for cheap accommodations on the beach. $20 gets you one of their 34 bunk beds one block from one of the prettier beaches in what I fondly call Vah-Bizzle. The best feature of the hostel is the rear courtyard. It's got a big patio, shady trees, a hammock, bbq, chairs to sun bathe in, and a ping pong table. There's boogie boards you can borrow, a kitchen, outdoor shower, and coin laundry too. There's a few things that could be better though. I'm used to European hostels which offer a little less in terms of rules and have bars on site. This place has a 2 night minimum, no unregistered guests allowed on the property (meaning you can't have a friend over to hangout in the yard with you), the kitchen is locked after 8:30pm (boo!), and worst of all no alcohol (double boo!). This place would be perfect if you could sit with one of the those miller lime things in the hammock, munching on chips from the kitchen at 9pm. That said, it's cheap, near the beach, and friendly. I'd recommend it to anyone. read more

Not satisfied with the price, I did a late booking because I had business here. I expected a decent deal but I was charged an extra hundred still not at sure why. The facility the room is nice the shower sprays water everywhere because there is cheap shower curtain, the facility is equipped with a coffee maker but no coffee I could have gone to a more expensive room in fact the Hilton for $240 last night instead I was sleeping on a king size bed that had very used mattress on top and no shampoo and conditioner also with a room the size I could have fit 5 people here and I wouldn't have had extra towels because there were only two sets. The fact that it's conveniently located is the only reason that I'm even giving it a three read more

This inn/cottage will be our one of our go-tos in Virginia Beach. This place is CLEAN, cozy and practical. The owner, Steve, and another guy at the front desk were very accommodating and helpful. It is not oceanfront but the beach is still easy accessible. We will definitely go back to Angie's Guest Cottage, no doubt. read more

Grim looking hostel with very bad service, unpleasant atmosphere and we left covered in insect bites. Don't go!! We made three attempts to make a reservation via telephone as we were travelling from Washington DC, only to be told they don't take reservations, and then on arrival they wanted our reservation number. Within five minutes the owner had told us America plan to invade England as they need a holiday home, he hates the French and wouldn't ever consider going to Europe as he's not interested in any of it, Hostel itself is not up to the standard we've become used to in our month's travels so far - no towels, no air conditioning, no internet access, no breakfast, no water fountain, old smelly carpets, bed sheets that came from a yard sale (seriously), people actually living there long term, and not even a consideration to hold your luggage after checkout without payment, even for one hour after a four night stay, bearing in mind checkout is 9.30am. We found the owner and the Russian girl he had hired extremely rude, agressive and offensive to the point that we were quite afraid to be around him. We were also told he treated the rest of the staff very badly. Makes for an extremely unpleasant atmosphere which really ruins your stay, Spend a few more dollars and go to a motel with a pool, the streets are lined with them and they are all just a block from the beach so don't be put off by distances from the city centre, it's just a very long beach with amenities all the way along. Am surprised Hostelling International would recommend this place, maybe they need to re-visit. read more

Our experience at Angie's was less than pleasant. When we arrived, we found out that the nightly rate that was advertised on their site ($26 per bed per night), was actually $29, but we were not informed of that. We also had to pay a parking fee of $15, which might have been made up on the spot- it seemed like a lot was being improvised. The coed dorm room was sweltering because it was 95 degrees out and there was of course no A/C, plus the windows were jammed shut. About 15-20 beds and only one shower/toilet. Not a comfortable place to be. When we complained about the added fees, the woman we spoke to was unprofessional and informed us that she could write whatever price she wanted to on her website, regardless of accuracy- not impressive. There was also a lack of friendly atmosphere- no recommendations for things to do in the area or other things one might expect from a hostel. At the time of year we went, paying for three beds ended up being more expensive than a suite at the Comfort Inn down the street, which was right on the water! Research carefully before resorting to this hostel. read more

9/6/13 stayed the weekend . steve (owner) was very helpful. courtyard area Is nice. lots of chairs very private . rooms are clean. plenty of space. no hot water. no kitchen. 7-11 across street 24-7. 2 block walk to beach. central location for all activities . I would stay here anytime . overall you cant beat it for the price. read more