I am in Nor Cal but came to know about Gupta from our real estate agent when we bought our house in…read more2016. From then, we have been with the same provider for house. The team has been providing excellent support and service until now. I switched my auto insurance too. I did not know much about the options at first but they suggested increasing my limits and coverage. The insurance companies increased the prices but it is a general trend across the industry but nothing against this business.

Not helpful. Called me out of a sudden because he got a lead…read more Gave an unrealistic quote then backed out, and tried getting personal information. When I put a review earlier he threatened me on email and asked me to take out the review. I would not recommend stay far away.

I called this insurance agency at the recommendatiion of an insurance company who couldnt give me a…read morequote, and worse, with the LA fires insurance ciompanies were not writing new policies in California. Finding a company was tough. I called this agency and my first contact was Sosy. She immediately got my info and to my surprrise called me back to say that I could get insurance with a better company than I thought was available. She was very knowledgable, and she was "spot on".

I can't say enough good things about my experience with this car insurance agency--truly next…read morelevel! Kevin, my agent, has gone above and beyond to work with me through all kinds of financial ups and downs. Insurance can be incredibly confusing to me, but Kevin took the time to break down not just my policy, but also how it all works with state regulations and whats going on in the insurance industry vs. how it affect my rates. I've truly never experienced customer service like this in any industry. I walked away from our conversations feeling empowered and knowledgeable, which is rare in this field. Kevin didn't just get me a policy; he genuinely cared about finding me the best rate possible. He even offered to review quotes from other insurance companies because I was feeling overwhelmed. He worked with me, adjusted numbers, provided multiple options, and explained each one in a way I could actually understand. It felt like he was fighting to win a major case on my behalf, just to make sure I got the best possible deal. Honestly, I've never felt like someone cared so much about getting me the best possible rate. Thanks to a recommendation from a friend, I found this agency, and I've already recommended them to several friends who are now just as thrilled with their service. If you want an insurance agent who goes the extra mile, truly cares, and are making sure you understand your options, look no further. I couldn't recommend more highly!

Rachel along with her PVIS team is one of the best insurance brokerage you could EVER find. They go…read moreabove and beyond for their clients and focuses on keeping costs down. They make sure the employees truly understand their medical insurance options and more importantly how it works . They are true advocates of reducing medical premiums and looking for the most inexpensive plan that will suit the company and employees' needs is their expertise. They also assure that there are no missing gaps by offering additional protection such as pet insurance, HRA, HSA, supplemental benefits, telemedicine and much more. Don't look any further, Playa Vista Insurance services is the brokerage that will deliver great benefits, great service and a phenomenal experience!

Best group benefits consultant you're going to find. These guys are extremely attentive and super…read morediligent in getting the best plans put together for your company. I've worked with Rachel and Aaron for years. They are awesome!!!

my Agent who helped Yesnia Lopez was absolutely wonderful. Walked me thru everything and was very…read moreprofessional and kind. I recommend her 100%. Thank you State Farm.

I've been a client of Charles's office for over 10yrs. My go-to agent is Yesenia, she is just…read moreimpeccable when it comes to her knowledge about car insurance and how to help me bundle my policies to save a buck or two. Everyone in the office is friendly and a pleasure to work with.

We've been using this company for many years and are so so so disappointed with the customer…read moreservice and poor communication and service we've received recently. We wanted to cancel services and were given instructions by our agent on how to do that. He ignored everything we sent him and has been charging us since September 2025- its already March 2026! He does not answer any calls, texts or emails at all. There is no way to contact the agent to resolve the issue. So disrespectful and horrible. DO NOT USE THEIR SERVICES.

Bad experience working with these people Twice got…read moreinsurance canceled because of their mistake. Also, after my insurance got canceled due to their mistake twice, as I keep paying for it, they sent a bill of 297$ to a collection agency and I had to pay it. Highly not recommended and I'm sure their other 3 good reviews are fake.

Great service, professional and they take the extra step to achieve customer care. The team at…read moreBlack Sheep work together make sure your insurance purchase is a knowledgeable and cost efficient decision. Thank you for the many years of helping me, my family and friends.

A Lifesaver for My Small Business - Thank You, Black Sheep Insurance!…read more As a small business owner, I know firsthand how important it is to protect what I've worked so hard to build. That's why finding Black Sheep Insurance has been such a game-changer for me! From day one, Erica Sykes has been an absolute gem--knowledgeable, patient, and truly invested in my success. Not only has she helped me secure property insurance for my building, workers' comp for my staff, life insurance for my family, and coverage for my equipment, but she's also taken the time to educate me on wealth management and the bigger picture of financial security. She breaks everything down in a way that makes sense, ensuring I make the best decisions for my future. We all work hard in life, and having the right protection in place gives me peace of mind knowing my family, business, and assets are covered. If you're a business owner (or just someone who values financial security), Black Sheep Insurance is the team you need in your corner! I can't recommend them enough. Thank you, Erica and Black Sheep Insurance, for making this process easy, informative, and empowering!

I've used Ken Donaldson Insurance for over 25 years (renter's,auto and home policies). And for the…read moreentire time I've had what feels like my own personal agent. The last 7 years I've been working with Marco Olivas. He's fantastic! He's extremely efficient, very well versed in all policies and is very patient. He explains things clearly and answers all my questions so I can decide what's best for me. It's rare these days to experience such outstanding customer service. I'm sooo grateful for everything he does to keep me informed and insured. Thank you Marco! I have so much respect for your work ethic! KDI is lucky to have you!

I've been a long time customer with Ken Donaldson/Mercury insurance. I have dealt with Adriana…read moreCano several times recently. I find her extremely knowledgeable, personable, and competent. During our last interaction she helped me save several hundred dollars by reviewing my current policy limits with me. I was able make a number of adjustments which help trim some of the fat out of my policy. I'm driving much less since my retirement and i didnt require certain coverage limits. All in all a very positive experience with a great employee.

Be careful with this company. They are irresponsible and do not pay attention to detail. I was…read morecontacted by my homeowner insurer to conduct an inspection after the California wildfires. The timing was obvious - they wanted to "inspect" so they could increase my premium. I asked Ash at Hoffman Brown Company to provide a copy of my policy and any other relevant language that obligated me to have an inspection. Ash never provided this language despite my multiple requests, and I just recently received a Notice of Nonrenewal. I am now dealing with the insurer directly to try to resolve this issue. Similar to other customers who have posted reviews here, this company makes a lot of mistakes. ADDING TO THIS REVIEW: My HO policy went from $1800 to $2,565 in just three years. Nobody from Hoffman Brown ever contacted me to flag the premium increase or to reach out and reassess my actual insurance needs. Of course I had access to the policies to determine this information, but if Hoffman Brown is not doing at least an annual review of my premium and coverage, what is the point of using them? This is a middle-man insurance company aimed at increasing your premium while providing zero services.

We have been customers of Hoffman Brown for over 10 years. We do both our auto and homeowners…read moreinsurance through them. We have a fabulous agent, Doreen Balian and the team she is surround by, most specifically Marianne Evans, never cease to go over and beyond the call of duty. While dealing with the nightmare of a flooded line in the kitchen, these ladies helped in a way we couldn't have ever anticipated. We had been backed into a corner by the insurance company and they stepped up and went to bat for us. I like to call the team at Hoffman brown our little calm in the storm. We appreciate you more than we can even vocalize properly. If you want killer service is a world of lackluster and careless attitudes, use Doreen and Marianne!