Traveling alone with my 4 year old son from Michigan to Rhode Island, I noticed knocking from the…read morerear. my initial inspection inconclusive, I called four auto repair businesses but no one would help. I called Countryside Repair. they were genuinely interested in helping, at least to diagnose my problem. We drove the car slowly the 15 miles. He walked out and quickly noticed a missing lug nut and a loose wheel. We were fortunate. I tried to pay him but instead he wished us a Merry Christmas. Thank You. I'll never forget what they did for us that day.

I locked my keys in my truck and I was referred to these guys and they quotes me a very cheap price…read moreand got there as soon as they could. Highly recommend using this place.

Great and thorough service. Very nice and accommodating folks. My elderly car appreciates them!read more

super honest! went over my vehicle completely and gave me some TOUGH news in a way that was…read morepalatable. i trust that they will get the job done after being taken advantage of by a disreputable dealer and sold a car with MAJOR ISSUES!

I challenge anyone to find a more responsive, well trained, affordable garage in the area. I wish…read morethey had a Fort Wayne location. There are amazing to deal with. Video/picture diagnosis sent to my phone. Explained everything. Courtney was AMAZING in her constant communication with me. I HIGHLY recommend them.

Had my truck Air Conditioning completely replaced in 2025. It took 5 trips back before it worked…read moreproperly....blamed it on a clutch fan which it was not. Problem was actually a blend actuator that was bad. System has continued to work but it would have been far cheaper and less headache to just go to a dealer with qualified technicians. We also had an estimate for our Infinity for a new AC, compressor, one tie rod end, front end alignment, a front hub bearing assembly, and new tires for over 5 thousand dollars! 1400 dollars later all was done at another shop! Grossly overpriced on everything!!!

Super wonderful, even on a shitty day. Honest people! It's hard to find a knowledgeable and…read moretrusting semi mechanic but these guys are old school with the latest technology. No regrets!

Responsive, timely, excellent work, and nice people. What else is there? Highly recommended!read more

Still awesome people but repairs aren't what they use to be and that is a shame. Bad parts, trim…read morenot fastened properly and a major inconvenience to the customer.

I had my truck detailed here. Jerad and his crew did a Great job. They far exceeded my…read moreexpectations. I would highly recommend them.

Cannot schedule an oil change, have to drop it off. Then they have one mechanic most of the time so…read moreit's hours before they get to it. Poorly run business, with even worse management. Those workers that are there, seem to spend most of their time in the manager's office chatting. Seats are dirty when they are done and the steering wheel is greasy as well. I wanted to try them since I was impressed with the Coldwater, MI store. Now I'll take the time to drive to MI again.

Had my whole suspension redone, by a reputable professional before going into belle tire for a tire…read morebalance & alignment. As I wanted 40 mins I was then told that "the service wasn't being done due to lose parts." I asked the service person "what loose parts are we talking about.." he responded with "well maybe not loose but bad parts due to age, so this needs to be done before a alignment." At which he handed me a bill for 1200 dollars... I responded with "Um those are all brand new parts & I personally ordered all the parts to do the service. Plus with the older parts all sitting in boxes in the back trunk, so can't believe they weren't changed out or even old." The service writer then saids " Well here's your keys then." as he placed them in my hand. After leaving the building walking to my vehicle, I noticed greasy hand prints on the outside of the drive door.... beyond that I opened the drive door to not only see greasy hand prints on the door card, center console & steering wheel. Beyond sad to say I gave this new business a chance, but not only wrote up a crazy bill to not due the work that was scheduled previously before the holiday weekend. They also had no care as to the mess they left on or in my freshly detailed car. I will not be going back at any point & will be sending people to another shop if asked for recommendation.

I brought my vehicle for a 4-wheel alignment here. After inspection, they informed me that I…read moreneeded new lower control arms in the front on both sides. Cost - over $2000. They charged me $30.00 and told me I would get that reimbursed if I had them do the work. I informed them that I worked at a Napa store, and would purchase my own parts and have the work done by a local mechanic, but would bring it back for the alignment. They told me that I would not get my $30 back if I didn't have them do the work. So, I took my car to one of the local mechanics, working at a Napa store, we know all of the mechanics in the area, and after inspection, he informed me that there was nothing wrong with my control arms, or even the bushing, which is usually what goes bad on the control arms. These people just saw a woman by herself, and wanted to upsell me for a very expensive job that I didn't need. Charged me $30, and didn't do what I asked them to do. I will never recommend these people, especially if you are a woman coming in alone!!

Wife's car had an irreparable tire. I couldn't get there until 5:35, five minutes after closing--…read moreunannounced!-- but they stayed and fixed it with professionalism and courtesy. They couldn't run the credit card because the machine was off, but they suggested holding the info until the next morning, then called me the next day to let me know a receipt was ready. Wonderful service.

Didn't help at all! We got stranded coming from Chicago , they could care less and didn't finish…read moretheir work fixing the car. They left us there without help! They wanted to overcharge us.

Rude, over priced, just doesn't make sense. We took my husbands vehicle in and it was only about…read more$25 oil change tire rotation but it was just a bunch of kids working and they laughed when he came back to pick it up. We brought in mine and it was suddenly twice the price and no tire rotation even. Plus let's upsell $900 for breaks and even more for a leaky seal. Needless to say we won't come back.

I started out using Performance Unlimited several years ago when other marine mechanics could not…read morefigure out what was wrong with my Mercury 40hp outboard. It was a 1997 outboard and the guys (Dan & Heath) figured out the problems and got me back on the water. Well age finally caught up with my motor and parts are becoming almost impossible to find and after a long conversation with Dan it was decided to replace the outboard with a new one. Dan found a new 50hp Mercury and him and Heath replaced my old outboard with the new one. After the new motor arrived at the shop, they had me out the door and ready to hit the water in 2 days. Once on the water the new outboard performed as expected and the service and professionalism that the entire staff from Performance Unlimited showed from the owner to the office staff to the technicians was above and beyond. I will keep using this company for my marine needs and I will highly recommend them 100%. Great service and pricing.

Jim at Performance Unlimited was only authorized to fix the out drive on our boat. He wanted to…read moretake our boat for a test drive and then would not respond to any calls to get our boat back. A year and a half later he sent us a $7,100 bill and when we got our boat back it had a damaged engine. He said that he would stand behind the $7,100 work if the boat didn't run, which it didn't. He came and picked up the boat and 1 month later he said it was winterized and fixed. However, when we went to pick it up the second time it was in pieces all over his business. The engine was damaged while in his possession and we were given unauthorized charges. We had to pay another professional $9,000 to fix the engine damage that Jim had done while the boat was in his possession doing a test drive. We paid Jim, but left with our boat not put back together or running.

well for starters yes I owe a good lump sum of money. and things happen. I have 2 kids I'm raising…read morealone. and so I haven't paid in quite some time. I'm trying to get into a position where I can make payments. I called last weeks and left a voicemail saying next Thursday. and his mechanic messaged me harassing me on social media. and then I call and talk to the head guy. and he called my kids problems. and saying how he didn't get me in the situation. The harassment did it for me and then the man in charge being rude. topped the cake. WILL NOT be taking my car back here.

Misdiagnosed my car saying I had a bad drive shaft instead of rear differential. They put a new…read moredrive shaft in and sent me out the door with the car shaking as I drive it away. Turned it around and went back and mechanic said it was a "bad unbalanced part" - they obviously don't test drive their "repairs".... I asked for the old part to be put back in and cleared up the shaking. They charged me labor fee to install it (bad business practice) after misdiagnosing it. I went to a tire place in town and they felt the rear tires and said: "cupping"...new tires cleared up the noise from the rear end and it wasn't anything to do with drive shaft. I would definitely stay clear of this facility. Nice goes a long way and is greatly appreciate but charging me for labor on a misdiagnosed part is bad business practice.