Local bicycle shop. Behind the street side stores that face Cantrell. Worth looking for…read more Noah was friendly and very helpful with information regarding bicycles for future purchase. Listened to what I asked. He also sorted out the problem with my current bike. Felt like I just met a new friend. Thanks!

To be blunt, if it wasn't for Sam and the laid-back atmosphere of his shop, I wouldn't have gotten…read moreback into riding. His uber-cool attitude and selection of some lesser known but boutique brands is in stark contrast to the rest of the corporate types in town. These guys practice what they preach...

My family recently discovered the world of cycling. We went to Arkansas Cycling and Fitness on…read moreKiehl Ave in Sherwood Arkansas and were met with expert advice, professionalism and the best customer service around. Scott and Dave are the best in the business!!

I was reading the other reviews and was compelled to write a review I am also a minority and I…read moreused this store once last week and once yesterday. As soon as I entered the store I was greeted by a staff member by the name of Scott he was nothing but professional and courteous I am a amputee and I wear a prosthetic leg and needed extra help and suggestions on my purchase to fit my special needs. he took time with me and helped me from start to finish. even the manager was polite and helpful. do to the exceptional way I was treated I returned yesterday to make another purchase and was treated with the same respect and professionalism. Scott was there to help me again that being said this will be the only cycling shop I'll do business with in the future.

Amazing staff, very friendly, they helped me begin to get my niece ready for her first long ride,…read moreshe hopes to do 35 miles! We had the bike, clothing selection was excellent.

I actually did not buy a bike when I visited here, but I was shown several great bikes and got a…read morelot of information about cycling in Arkansas They had a couple of bikes that would fit me, but I already had two bikes w me If I come back to Little Rock, I'll definitely stop by there and see if I can get into trouble lol

Can't say enough good things about the folks at Arkansas Cycling & Fitness. They were professional…read moreand courteous during my initial phone conversation, and to my surprise, followed up without being prompted the following day. When I arrived at the store, the bike I was purchasing was already set up and ready to go. Not only that, since I was from out of state, they offered to take me out and show me the local trails. Richard and Scott proved that Arkansas Cycling & Fitness know how to do customer service right. These guys are incredible! They have earned a lifelong customer.

Awful customer service. Sherwood store: Greg was extremely…read moredisrespectful and argumentative. Plus, he charged me more than what an employee I previously spoke with said I would pay for tires. Owner: After not receiving a callback from the owner, Richard, despite 2 requests, on my 3rd time calling, I finally was able to speak to him, only for him to defend Greg because it was "the best team he's got". If that's the best the company's got, perhaps the employee selection process should be revamped and should definitely include training on how to talk to customers...whether you agree with them or not. Every company patron should feel like you appreciate all business that walks through the door and money that is spent in your store.

Rolled in with a street bike that was way too much for me, rolled out with a hot-rod of a mountain…read morebike that'll either kill me, or make me an awesome biker! Great shop! They do service, trade-ins, sales - and they've got an excellent range of bikes and price ranges. I came here (way out of my stomping grounds in Little Rock!) to trade-in the aforementioned road bike. I loved it, it was beautiful, but I just couldn't rock in on the rough paths I tend to take. So! It was time for a trade. I called a few shops in Little Rock, but none of them did trades. One of them did, however, suggest two shops a bit farther away who did. So I called J & P! Right off the bat, they were awesome on the phone. Courteous, friendly, prompt, and had the answers to every questions I threw at them. Top marks! It may be a little out of the way for Little Rockers, but they've got what you need. And if you need it, these guys are worth the trip :)

Erik L is one in a million. He and his crew will go above and beyond to meet and exceed your biking…read moreneeds. From beginners to the pros Erik has the knowledge and willingness to ensure all is well. Arkansas is fortunate to have this great bike shop!

Always been my go too. They'll take care of you. Have purchased there since the 1978.read more

This is the review of customer service. I have a pretty old bike and this place was nice enough to…read more both listen to what was going and and to tell the truth! No one does that anymore. Seth at service said if he thinks they can fix it they will, but if not he knows a good place that can! That is all people are looking for, good old honesty. I will update later as to a service review.

I love the 2 kids who work at the front, they are always helpful and get me what I need. Love this…read morestore.

My husband ordered stuff for our daughter. This store was recommended through her team. He went…read moredown 2 days ago to see if it was ready and he could pick it up. They said no and the shipping fee was $15. Less than 12 hrs later we get an email that it is being shipped. It arrived today. The shipping label is USPS and shows the shipping fee was $8.50. I don't know what's going on but this is unacceptable. We will never shop here again, and will be notifying the team, and organization.