I called Ferrellgas on 12/27/24 to order propane. The lady said my tank was too full for a fill…read more On January 3 @ 3:07 I see on my camera a propane driver at my door, slapping his hands with his gloves like he is mad or frustrated. He walks around my house and after about 10 minutes leaves. In the meantime I called Ferrellgas and apologized to the lady I spoke with about them making a dry run. She said no worries it must have been a glitch in the system. On 1/17/25 I get a bill for $80.63, for a delivery charge and tax. I called and after a 23 minute hold was told it would have to go to a manager and one would call. Have not heard from anyone. Guess I won't be doing business with them.

At this point, I can't even give them a "1" star! I placed an order on January 3, 2025 for 100…read moregallons of propane. I was told it was scheduled to be delivered 1/10/25. I did not check my tank because I trusted the company to deliver on their promise. 1/10/25 turned out to be a "bad weather day" so I understand they probably couldn't deliver but I trusted that they had either delivered earlier or would deliver the next delivery day. On 01/16/25 I received a bill for 14 gallons! (My tank was low when I called them on the 3rd). On the 17th, I called and had to talk to a remote customer service center (not local). I was told they would deliver my 100 gallons and would honor my original price. Today, 01/24/25, I went to check to see what level I had in my tank & it was BELOW 10%!!! Again, I reached out, had to talk to a remote call center, was told a delivery is scheduled for 01/27/25. Why was my order not put at the top of the list since my order was placed on 01/03/25????? Poor, pitiful, customer service. I guess my LONG tenure with this company has been for naught. I now would not recommend them to anyone, yet every statement has a message that states "Refer a Friend", which I have several times in the past, but I'm not going to ruin my standing by referring a below standard company! I should not have been so loyal....

I rented a trailer and had a flat within 1 hour of pick up. Luckily I had a compressor and put…read moreenough air in to get it back to the location. However I must say I pulled up and the tire was changed and I was on the road within 15 min. Great service e and staff!

EXPENSIVE PROPANE!!! Just got charged 3.95 per gallon when I just called another store and they're…read morearound 2.45 elsewhere! WOW DONT GET YOUR PROPANE REFILLED HERE! Just spent $65 dollars extra on 45 gallons

I have Amerigas for my propane company. They fill up my propane when I request it. The staff are…read morevery friendly and is a good business. Brian and Mary Jane Wygal

Amerigas is unethical and should be avoided. They were a customer for almost 15 years and have…read morealmost $2K of our money and have not delivered gas. We called multiple times for a delivery and got the run around - 30-40 minute wait to speak to a representative every time, deliveries promised multiple times, no local service - and then, when we finally cancelled service, they told us tank pick up would be $299 dollars plus another $159 for service fees. If you want horrible service, go with Amerigas. If you actually want GOOD service and get to speak with someone immediately, we have spoken with companies in and near Little Rock and already 100% more satisfied. AMERIGAS IS UNETHICAL AND SHOULD BE AVOIDED.

The owner, David, hooked up a uHaul trailer to our car incorrectly. The hitch was constantly…read moredragging along the ground so much so that the chain holding it together wore thin. We had to stop multiple times on our trip to get this fixed and even stopped at a UHaul in TN to have the hitch replaced. The UHaul in TN told us that our set up was incredibly dangerous and could've caused the trailer to disconnect on the highway. I raised this issue with David and he refused to take responsibility. I do not recommend this location.

Do not store you things in this storage facility (or should I say mice farm). This is the worst…read moreexperience I've ever had storing my things between moves. The mice droppings were everywhere. Droppings and pe on the majority of my things and I was only in the storage for just under 2 months. I can't imagine what would have happen if my valuables had been there any longer. The ceiling and walls are made of plywood, making all surrounding units accessible to yours. In other words, if the neighbors have mice and roaches so do you. I paid 250.00 to house my things in a mouse zoo. If you value your belongings Do Not store them here!!

After driving from Burleson TX, we need one thing: the trailer we reserved…read more It wasn't there. Luckily another store a few miles away had one. And they said they would call to confirm which they didn't so I called first, to which they said it would be there, which it wasn't. Too bad they have a monopoly on the industry.

This place is nice but the floors are filthy the rest room looks like nobody mop the floor in…read moreweeks. Management need to be ashame.

Have always had the items I needed in stock. Prices are certainly not as competitive as big box…read morelarge retailers, but I'd rather shop here than Home Depot or Walmart anyday.