The office staff is friendly and Dr. Deak is wonderful! She never seems rushed and has always given…read moreOscar excellent care!

I'm extremely disappointed and hurt by the lack of compassion shown by this veterinary office. I…read morehad to cancel an appointment due to the sudden passing of my father, and instead of showing empathy, they insisted on charging a cancellation fee. When I explained the situation, the response I received was that I "should have let them know." How can anyone possibly predict the death of a loved one? At a time when I was grieving and overwhelmed, the last thing I expected was to be penalized financially by a place that's supposed to care for animals and people. This policy and the way it was enforced was not only insensitive, it was inhumane. I will not be returning and would not recommend them to anyone who values compassion and decency.

I was referred to Needham Animal Hospital by a new friend when I moved to Wilmington a couple of…read moremonths ago. They did not disappoint. Upon arrival, I was welcomed by the receptionist and my vet tech was wonderful and positive. My pup, Beau, isn't the biggest fan of vets (he's actually quite the opposite), so I personally dread this visit as much as he does because he gets so nervous and anxious, and I know it's quite a job to handle him. The experience I had at Needham and with Dr. Stephanie Crow was the best experience I've ever had with a vet. My last vet visit was a very poor one (at another establishment before I moved), so I was extra nervous, especially establishing at a new location. Stephanie walked in with the biggest smile on her face (especially after I knew Beau was likely difficult) and just loved him so much. She sat right there on the floor beside Beau with me, answered all of my questions, explained every medication to me, and made me feel right at ease. My boyfriend and I both were VERY pleased all around. The pricing was also standard for an animal hospital (and was actually a LOT cheaper than what I was used to at an establishment in Cary, NC before I moved). I'm pleased here. All of this to say, I am SO happy I established here. I know that they will take care of Beau (and my nerves) on every visit. It means the WORLD as a pet parent knowing that you're taking them to a place who loves them as much as you do! Highly recommend!!

I want to thank the doctor and staff at Needham for being very compassionate and caring today when…read morewe brought in our very sick lab to say goodbye and help her over the rainbow bridge. I am so glad we found this facility. And would highly recommend to to anyone looking for a caring Vet facility.

I took my dog in for a dental cleaning with a written estimate of $539.99. When I arrived for the…read moreappointment, the total had jumped to as much as $656.97 because of a fecal test (apparently due since April) and a heartworm test -- neither of which was ever communicated to me between the estimate and the appointment. Both were things I would have agreed to with notice, but springing them on me the day of, after I'd planned around the original estimate, is not how a well-run practice operates. The lack of communication continued through discharge. My dog came out of general anesthesia and the tech who released him didn't verbally review feeding instructions or what to monitor for overnight -- it was only in the packet. At my previous vet, the veterinarian personally called after a dental to let me know how it went; here, I didn't hear from the vet at all. The results of the heartworm and fecal tests weren't reviewed with me either, even though the whole purpose of the heartworm test was to clear my dog for his flea/tick prevention refill -- I had to ask about both the result and the medication myself. One more practical note: they're consistently booked out at least two weeks. If your pet has an urgent issue, don't expect to get in quickly. The care itself wasn't incompetent, but for the premium they charge, the communication and follow-through were well below what I'd expect. I won't be bringing my pets back.

Brought our new puppy for her first visit. Gabby & Dr Gunter answered all of our questions. Easy…read moreprocess from check in to check out.

If you care to keep your animal alive DO NOT GO HERE!! Dr. Osborne killed my French Bulldog. He is…read morenegligent, does not do proper diagnostics or exams, and surely does not know medicine. He failed to catch my dogs illness even after I explicitly said i think this is what's wrong. He felt comfortable letting her leave the office in respiratory distress and prescribed meds that killed her. Never once received a follow up call after our last appointment or when i missed the next appointment because she was DEAD!!!

Hands down the best vet clinic/animal hospital in Wilmington/Wrightsville Beach or literally…read moreanywhere and I have had some good ones across the country. Facility was immaculate and clean. They got me in as a new patient on short notice just for a bordatella shot for my dog (typically given nasally but my dog prefers needles I guess...) because I was leaving for a trip and new to the area. That's all he was due for and it was their first time seeing him. They waived $100 for the initial visit and he finally got his vaccine after I wasted hours the past two days at different vets who would refuse to honor his wishes with the needle as he is not fond of anything intranasally. On top of that, my dog was clearly as stressed as I was after 3 consecutive days of vet trips but Dr. John was amazing and spent his time to win him over. He did it calmly and patiently. His bedside manner is as good as or better than mine ( and I'm a radiologist) ;). Don't waste your time and go anywhere else. Listen to the doc :) Thank you guys!

DO NOT USE THIS VET We were loyal clients of Dr. Reinhart…read morefor over three years. Our two Belgian Malinois were seen every 5-6 weeks--more frequently than most. We were respectful, proactive, and always paid our bills--until a single miscommunication in April 2025 led to an unpaid check. I contacted the clinic immediately and Dr. Reinhart personally said it was not a problem. Days later, we tried to refill a prescription through a military-discount pharmacy. Her staff denied the request, citing the unpaid balance and a claim we hadn't "been seen"--both false. When I emailed the clinic, Dr. Reinhart called me not to help, but to chastise me for my "tone." She refused to discuss our prior agreement and was condescending and combative with both me and my husband. We calmly said we would find another vet. What happened next was deeply concerning: * Our dogs' records were suddenly labeled "DO NOT SERVICE" * And marked with "Muzzle - Use Caution - High Priority" These labels did not exist in over three years of previous records and were added only after our phone call. There is no documented aggression or incident that would justify them. The only muzzle notes in the file show that we muzzled them voluntarily out of caution. No vet should be allowed to weaponize medical records to punish clients for disagreements. This wasn't just unprofessional--it was unethical. We trusted her with our dogs. She responded by smearing their names.

Dr. R and Holland are AMAZING! If you're reading this and thinking about using a mobile vet, give…read morethem a call immediately!! I'm so excited to right this review because it's rare that my wife and I have met a team of people who truly care about what they do as much as this duo. What's more, they are simultaneously talented, knowledgeable, and reliable. It's been a pleasure to welcome them into our home as they are genuinely friendly, factual, and fantastic with dogs. When we had to say goodbye to our little Iris, they couldn't have been kinder, more sympathetic, or helpful. They took care of everything and allowed us to support each other instead of having to worry about logistics. Again, I can't say enough good things so give them a ring! You'd be truly lucky to work with this phenomenal team!!

I have been bringing m cat and dog to the good people at Porters Neck Veterinary Hospital for about…read more4 years, and have high praise for their staff at all levels of care. They are committed to all of their patients and their people. Thanks to the entire staff for their care and support. Dorothy L

Our 10 year old Basset hound Mollie passed away July 3rd. During her life, she received excellent…read morecare at Porter's Neck Vet, and we are very pleased that she was so well cared for there and would highly recommend them! On another note, I would have thought that they would have acknowledged that she passed away with a card, maybe? They haven't, at least not as of yet. I suppose it's not a terribly big deal in the grand scheme of things, but it would be so appreciated! Our 10 year old Basset hound Mollie passed away July 3rd. During her life, she received excellent care at Porter's Neck Vet, and we are very pleased that she was so well cared for there and would highly recommend them! On another note, I would have thought that they would have acknowledged that she passed away with a card, maybe? They haven't, at least not as of yet. I suppose it's not a terribly big deal in the grand scheme of things, but it would be so very much appreciated. :)

In order to have an appointment you have To establish care it starts at $90+ and up at an hourly…read morerate plus fee for services. You should ask questions before going to this practice $$$ Can't tell what "fee for services " means - could be cleaning the exam room !?!?!

Dr. Houlihan and the entire team are truly exceptional. From start to finish, every detail was…read morethoughtfully handled--from convenient parking and ensuring our dog's privacy and safety, to the expert guidance and consultative approach they provided in helping us make the best decisions. Our pup had surgery to remove three lumps, and everything went perfectly. The follow-up care was outstanding--super responsive and reassuring every step of the way. We honestly look forward to visits now, which says so much about the level of care they provide.

we were looking for a new vet in monkey junction after having some issues with communication with…read moreour old vet, and pine valley has been GREAT! we have two cats (one sweet, one spicy) and a goofy, wiggly puppy, and were so grateful to find a vet that is so warm and caring for each of them. we also appreciated how organized they are and that they check in after appointments. really clean and neat as a bonus.

I brought my 16 year old cat in a few months ago for fluid retention. They told me she had…read morelymphoma, and that she maybe had 48 hours to live. They gave me no treatment options and basically tried to get me to put her down even though her mood and appetite was totally normal. They gave me steroids to keep her comfortable and told me to expect her to pass soon. The entire time the staff was giggling amongst each other very loudly in the back while I was sobbing my heart out alone in the exam room. Absolutely horrible bedside manner from these chicks. I brought her home and she did not get worse and when I called them back for more steroids they never responded to me. They only got back to me when the AMAZING staff at Paws & Claws called them for her charts, and they didn't even call me back, they sent me a text. Insanely unprofessional. My cat is doing great. She has had fluid drained at Paws and Claws three times, and now she is doing amazing. She has not filled back up with fluid and is doing great on CBD and mushroom supplements. Don't come here, I can't imagine how many animals they have put down because they are either incompetent, lazy, or a sick combination of both. My cat is my best friend and I would do anything for her, including putting her down if it was her time, but it's clearly not. Months later and she is still thriving. Stay away from this awful vet!! I have heard they do this often and have talked to others who had horrible experiences with these heartless monsters :) wish I could give zero stars!