I have been coming here since my dog was a puppy over 10 years…read more Great doctors and staff. Everyone is very friendly and caring. I highly recommend this practice and always have a positive experience coming here. I am so thankful for the doctors and staff at VMC.

I could not believe that I had to file a civil complaint to get a refund I was owed. I won…read more Now vet med center is supposed to pay the judgement and they are dragging their feet. Interesting that when you leave for a visit you have to immediately pay but they don't practice this is paying their debts. This place changed so much. I was told the ownership changed. Look at their pricing before you get an appointment. Shame on vet med center. $$$$$$ I guess they want the sheriff to do the collection of the debt they owe. Then they post that it is an ongoing legal issue. The only thing that is ongoing is that they did not pay the judgment.

We absolutely LOVE Dr Kristen and her entire team. We have been going to her since she first opened.read more

We have been coming here since inception. Dr Kristen and the entire staff are extremely empathetic…read moreand caring with our pets and us as well. It is a very welcoming environment and none of the usual pushing unnecessary treatment or test on you. Additionally the space they provide when your pets are passing on is very calming and ensures that the pet and your family are extremely comfortable. This is truly a place I recommend to everyone

Expensive for no reason at all! Overly priced medication that you could get at any animal hospital…read morefor less that half the price. And you would think that working at an animal hospital, the "nurses" there would be friendly and welcoming, they're not.

dr.briganti,shes a very experience.vet with alottttt of patiences ..thankyou can see her heart is…read more100% to help.a very honest doctor who is ((bottom)line exceptional clinical skills. ensuring no details overlooked in her evaluation.thank dr. always kingie xo

I highly recommend West Caldwell Animal Hospital. The veterinarians, technicians, and office staff…read moreare all compassionate, professional, and are dedicated to excellence. Dr. Merriweather is wonderful: kind, knowledgeable, caring, and has good judgment. She is especially kind and respectful to both pet and pet parents. My 6 month old kitten was calm and comfortable throughout her examination.

Like Lynda, I can't believe they have had such little reviews. That said, I have had animals my…read morewhole life and - after receiving raving personal referrals from local long-time residents after we moved to the area - West Caldwell Animal Hospital became my vet of choice. They are warm, friendly and truly caring. I never had any doubt their #1 priority was the care of my dog (I've heard of other vets that look at pets as a way to make some $$$). My dog, Torre, was their patient for the past six years and received excellent care. Even in her final days (she was 14), WCAH did their best to save her and - when I needed advice the most - they were fair, honest and humane. Above and beyond - this is a group of people that truly will care about your pet. Have some hesitancy? See my attached picture. Shortly after I informed them of my dog's passing, I received a lovely, personal handwritten note from many of the staff who got to know my Torre - including the doctors. And their condolences were quite personal, as you can tell. This is merely a physical representation of the caring I know Torre received over the past many years. Thank you everyone at WCAH!

On 1/2/26, we noticed that our five-year-old dog, Lexi, wasn't herself and that something seemed…read moreoff. We took her to our veterinarian at Willowbrook Animal Hospital in Fairfield, NJ, where she was seen by Dr. Ilka Bott-Wentworth (Dr. BW). After examining Lexi, Dr. BW told us that she had injured her back. She prescribed medication and advised us to monitor her closely. By 1/6/26, we noticed that Lexi had begun dragging her back right paw. We immediately reached out to Dr. BW, who recommended that we take her to Eclipse Emergency Hospital. Throughout this time, Dr. BW constantly checked on Lexi and truly went above and beyond her duties as a veterinarian. She also communicated with Eclipse Hospital and checked on Lexi. Dr. BW spoke with the doctors there to see how she was doing. I would highly recommend our veterinarian, Dr. Ilka Bott-Wentworth. If it weren't for her quick action and dedication, Lexi could have been paralyzed if we had waited. The care and love she showed Lexi were truly above and beyond expectations. We will forever be indebted to Dr. BW.

Trust the 1-star reviews! Be very skeptical of the 5-star ones…read more This is an old school, traditional vet. We decided to try this vet after receiving a "Welcome to the Neighborhood Coupon" for a free exam and nail trim. The vet assigned to us on 3/7 was Ilka Bott and the assistant was Larissa. We brought in 2 of our cats, but the "exam" lasted less than 2 minutes for each cat, and they never did the nail trim for one of them. One of our cats became distressed during the visit, and despite us specifically asking them not to touch his belly, they did anyway; causing him to hiss. Instead of handling the situation with care, they quickly shoved him back into his carrier and ended the exam. What's even more concerning is that after expressing our concerns the day of, the only response we received was an invoice for an expensive surgery; with absolutely no explanation or discussion on 3/10. It's clear their priority is making money, not caring for animals. I'm sharing photos of my experience as a warning to others. Save yourself the trouble and find a compassionate, trustworthy vet elsewhere. EDIT (3/15): After emailing my concerns and posting my initial review on 3/10, I requested my 2 cats' medical records on 3/14. It was sent to me this morning and conveniently, they contained incorrect details that contradicted both my email and this review. They misrecorded my cat's diet despite specifically asking me about it (showing poor attention to detail) and told us she had swollen lymph nodes; yet the report claimed she was normal. The medical report states ("OWNER WAS RESISTANT TO SUGGESTIONS. explained to client that I had spent over an hour and 1/2 with them and politely explained I had other urgent cases waiting and needing my attention but that there is no charge for Meowy's appt. it would be a good idea to schedule an appt on the meds for a more thorough exam"). In reality, the doctor walked in on us and the vet tech and bluntly said, "I need this room now. You've been here too long," before rushing us out. Most of the visit was spent playing with my Toyger and asking questions they later failed to document accurately. The report's claim that we were resistant to their suggestions is simply another attempt at covering their mistakes. Their effort to disguise the truth with embellishments is not just misleading but also dangerous. I regret not recording the visit to expose their inaccuracies. The reports are unreliable that I can't even use them for future visits with other vets, despite having paid for the service. More examples of their negligence: - Their coupon had the wrong phone number- minor, but a red flag. If they can't even get their own contact info right, how can they be trusted with something as important as pet care? - The vet tech misweighed our cats and only corrected it after we asked her to check again. The owner urges unhappy clients to reach out but ignored me entirely. Don't bother saving face publicly if you won't stand by your word privately. Clown. Bottom line: They consistently overlook small details and are NOT trustworthy vets (cats specifically).

Fine, I suppose…read more Been here over 3 hours for a check on a wound and puncture from an attack earlier today. I received the diagnosis and treatment recap more than an hour ago, and paid a half hour ago, so not sure why the lengthy delay on a Saturday. Price was expected around $530 for the visit. They want me to come back to get the stitch removed, but I'll take him to my regular vet for that. They said there was a chance they'd have to sedate him for the suture and wanted me to sign a release. I said no, as it seemed like a money grab to me.

Very disappointed in the service here. I waited a long time and spent thousands for them to do in…read moreinadequate evaluation and ended up going back to my local vet. Im so thankful that I went back to my local vet because my dog had a high fever and AERA told me his temp was normal. They were understaffed with 1 vet and unable to keep up with cases for the day. Not to mention that I was given an estimate for cost and then they added a couple hundred more on to the bill for the already estimated services.

Staff and Dr, ashmor were great and took great care of Silky named TylerI can not say enough on how…read morethey saved Tylers life

Took my dog here and they solved nothing but gave me a $3000 bill. Please do yourself the favor and…read moredon't go here! It makes me sad I cannot help my dog. Don't come here!!

Dr. Wilson at Cedar Grove Animal Hospital is incredible. We've been consistently blown away by the…read morelevel of care and love for animals shown throughout the office. Dr. Wilson always takes the time to thoroughly explain all options for our cat's ailments, and his guidance has been invaluable in navigating both our cat's heart disease and skin allergies. We can't thank him enough for his dedication and expertise, and we wholeheartedly recommend him to anyone seeking exceptional veterinary care.

I have to agree with others who have mentioned the disturbing indifference shown by CGAH staff to…read morelong-time clients. I simply gave up on them, as they have clearly taken on a workload that eliminates any chance of being flexible and results in very long wait times for appointments. The local animal hospital down the road is also a single-Vet practice and while they seem to be a bit more accommodating, I think that trying to maintain a practice like this in such a busy suburban area is a mistake. While Dr. Wilson may be a good Vet, that becomes meaningless if an ill pet cannot receive timely treatment and the owner is turned away by staff that is devoid of compassion and concern for the animal. If you live in Cedar Grove or the surrounding area, spend the extra 15-20 minutes to go to Oradell Animal Hospital in Paramus. The quality of care and service there is truly impressive, and they have the resources to provide any level of care, including emergencies. A small single-Vet practice cannot offer much more than routine care and will send you to local emergency referral centers for urgent situations, more complex care, imaging, etc. anyway, so it makes sense to drive a relatively short distance to obtain comprehensive care under one roof.

I brought my Bella in to the practice for a recheck after a visit for illness in January…read more Called when I arrived and Sam, as usual, was very helpful and Beth came out to my car to take Bella in for testing. I entered the building after testing was completed and received a full report of results. Thank you Beth for the extra effort to take care of Bella and assure my access and comfort at the visit.

I had used the practice for a few years for my two dogs. A few years ago I brought one of them in…read morebecause he had a recurring rash that I was really concerned about. The doctor came in, spent literally four minutes looking at him and talking to me, said "thanks for coming", and I got handed a bill for ~$180. To say that was offputting is an understatement

I have used Dr.Mini's service several times and she has been kind and compassionate. She cares…read moredeeply about her work, has integrity and it shows. I highly recommend her.

Dr. Mini (and Ron!) to the Rescue! (Thankfully!)... When we…read morefound out that we were going to be back in Rockaway, I reached out to Dr. Mini to see if she had any availability because Sierra was in desperate need of some dental care (immediately!) What I received was a quick response (via text) and I actually thought I was talking to a receptionist. What I didn't realize was that I was talking (texting) with Dr. Mini, herself, even though she was ON VACATION! She did an amazing job on Sierra's teeth and I would definitely recommend her (and even give her more stars if I could!!)