They are awesome! Very Kind, caring, and the animals love them. As soon as I get close to their…read moreshop my dog starts to get all excited. It's like when little children are going to see their Grandma! My Maxi always looks "extremely handsome" when he leaves there and struts around all proud. Thank you to All the Staff at Ruff and Stuff Dog Grooming!

One of my dogs is a nightmare at the groomer. Luckily for me Colleen can handle him. Both dogs look…read moregreat when done.

Terrible. Went in for a lumpectomy on my dog. It was not cancer so that's good. Did surgery it…read morewent bad picked up my dog vet tech said she has a hematoma if you have issues. Go to emergency. It was the size of a baseball .two hours later I end up at emergency vet. Options more surgery or pressure bandage. Go to my vet next day told leave it alone. Three days later stitches open up . Back again more surgery. I thought I would not have to pay for second surgery nope another 2000. Sent home. Called a few days later on antibiotics. Called five days later she has thee drug resistant super bug bacteria

DO NOT BEING REPTILES HERE. They don't know what they're doing, they are not specialists for…read moreexotics. They charge thousands for tests that get shipped off to Victoria for a zoologist to review. Don't waste your time and money. Go to Mahalo vets, Dr. JT is amazing.

Disgusting treatment of our dogs. She put them in harms way and left them for 9 hours with a 2…read moreminute pee break. She snuck a man into our home overnight when she signed a contract stating no one was to be in the home but her. We had to call a locksmith and lock her out and get some friends to remove her from our home while we were away. It was the worst experience we've ever had with anybody watching our pets do not use this woman ever she is horrible!

Nansey is amazing! Our pups just adore her and we trust her 100%. Sadly a couple bogus reviews on…read morehere from a person with an axe to grind from years past. Nansey has been nothing but amazing to us. Sad to see someone trying to hurt her business

I'm watching my beautiful 4 legged son slowly die. It was not good but he is close to 13 years old…read more I could only get an appointment 'next" week. Not good at all. I got hold of Dr. Anne Walsh who stepped up and after her already long day, she came to put him to sleep. Would I like his paw print she asked. As if I would think of that. It was a Fantastic remembrance to a shrine I'm making for him. She was so nice to help me. I couldn't stand to see him suffer any more, it was time. I totally recommend Dr Anne Walsh in helping a member of your family to end peaceably.

Did a great job for my daughters shitzu poodle doggies…read more Very talented groomer with that special touch for the little guys. Love the colours and the gems.

Robin is super nice & friendly - does an amazing job with our nervous Maltese/Shih tzu and she…read morefeels so and cuddly after ward we just want to hug her (Cuddles) all day long. We have in the past gotten a tiger pattern put on her for Halloween and she looked great - all the kids loved her.

BE VERY CAREFUL IF YOU DEAL WITH THIS BREEDER. I can't speak to other complaint(s) but can about…read moremy own experience. As a lawyer by profession I tend to approach any major decision in the same manner I would a trial. Prepared with questions, emotions set aside and acutely aware of what I'm being told. In the fall of last year there was a litter advertised by this breeder so I called to enquire. I had spoken to a few other breeders during my search for a puppy and had my most pertinent questions prepared. At first I was told all puppies were spoken for, but, after speaking a short while, this breeder stated: "she liked the sound of me". My concerns started when this breeder stated she didn't want to bad mouth other poodle breeders, (namely the ones I mentioned I had already spoken to), but then went ahead and slandered them anyway. Without warning she started to ridicule one of the buyers on her list. Allegedly this buyer had asked questions that had annoyed this breeder. I was suddenly offered a puppy and told the other buyer would be put lower on the list. I was taken back and felt this was certainly underhanded and dishonest to say the least. It's still hard to understand how a breeder could be so flippant about her commitments and, more important, why she would openly gossip about one of her own customers with someone who was a virtual stranger to her. Her conduct was very unsettling and left me questioning the veracity of everything she had told me. I ended up buying from another kennel earlier this spring and have a wonderful puppy that I just adore. The breeder of my dog has been forthright and honest from my first conversation with her. Her dogs are gorgeous and her lines impeccable. She has never offered a disparaging word about any other breeder and has consistently been the consummate professional one would expect. She made the whole experience of buying a puppy an exciting and pleasant one, just as it should be. I can't say enough good things about her. I was invited to attend some dog shows this summer and had the chance to watch this exciting world. I have to admit, I also enjoyed showing off my puppy as well. When asked how and where I found my breeder I shared my story with others there. I heard numerous complaints, and, some rather damning comments about the owner of Delphinium Standard Poodles. Most were from her "alleged" peers but some were from potential buyers who had also contacted this breeder in the past. They too were left uneasy after speaking with Delphiniums. Recently, when discussing my story at a dinner party, I was encouraged to write a summary of my experience on Yelp. When I read the review from the man in Kelowna, my heart went out to him. I thought I should warn others and let them know that, based on my own experience, I would recommend you avoid this breeder. Amanda D., Toronto, Ontario

I went today to meet my new beautiful male puppy from Penny at Delphinium Standard poodles in…read moreNanaimo. The home setting for the puppies and dogs is everything one could hope to see when picking a new family member. Penny was wonderful and made the experience incredibly positive for us. Her puppies and dogs are well loved and have the best possible start in life. I read the one star review from the lawyer and must say I was not impressed with the person that wrote it. I am left feeling that the puppy this person did not choose from Penny's litter, had a lucky escape. This is my first standard poodle and Penny's dogs are not only stunning beautiful, but also have wonderful and calm temperaments. Health is also something that Penny has bred carefully into her line. I give Penny and her wonderful kennel 10 stars!!!

i've used this company many times…read more i find the service level professional, courteous and respectful. my elder dog is reactive, and visually impaired, and she is like the dog whisperer, completely smoothing our girls nerves and provided care and attention unlike others i've tried in the past. i almost laughed out loud when i read Nerd D. 's review, as that clearly absolutely does not reflect my experience with her integrity and morals, must be someone doxxing as florida ? posting conversations? doubt it. not her style at all. edit: no idea why yelp thinks i am in san francisco. i live in lantzville b.c.

Having owned dogs my whole life I have had many groomers. Robin is so kind to animals and does such…read morea good job with mine I would not consider ever switching. The fact that she comes right to my door and does my dog in my driveway and at my convienience is such a big bonus for my pets and myself I love it.

We moved to Nanoose Bay a year ago and didn't even know they were very near to us,,.we have bought…read moremany nursery ties for a small backyard garden and they are cheaper than Home Depot!! and that included the spikes to keep it together....also they have great farm fresh eggs and really good apples and big juicy oranges for .99 lb. We will look there first before going anywhere else...and the staff are very friendly and helpful!! Doreen C.

I purchased an item and was over charged. I returned to the store and I had the feeling that I was…read morebothering the cashier as she was on the floor having a visit with people and their dogs. She figured out the difference of what I was over charged and handed me the money which I felt was incorrect. I asked to return the item . Apparently they "are not set up" to reverse the charge. People in the store attacked me verbally regarding this. I called the number she gave me to discuss what had happened and was met with the same confrontational attitude. I have never had such a horrible experience in a business .I will never shop in another Shar - Kare. 0 stars