We took our Weimaraner in to have his nails dremeled (filed down) yesterday and they did the BEST…read morework on them that I have ever seen.They looked great and they did them in a manner that is very particular to what I hade requested.I have had this challenging this breed for 20 + years and was very concerned that someone else doing them would not work out well.I have experienced lesser groomers give up doing them ,"quick them "so they bled and other horrible results.As a dog working/competitor ,I know what a great job looks like! The groomers there also listened with compassion as I recounted a near fatal attack by a vicious homeless man's dog that my boy had just recuperated they were compassionate and took special care of of my boy.I have never written a YELP review before and if I could award more than 5 stars I would! Animal Magic Resort & Spa bar none the best and Billy loved them too .I nearly had to drag him outta there.

This is probably my favourite dog store in town, the employees are so patient and nice, and all the…read moretreats are natural and so is the everything else.

Months ago I adopted my very first dog, an American Staffordshire Terrier cross. Manny is not…read moreaggressive and loves people but had several behavioural issues that made it difficult to integrate him into my life. A few private sessions with Shelagh and one group "Life Skills" course later, Manny has become a very calm and easy going dog. Almost as important, the skills *I* learned on how to properly communicate with my boy have gone a long way towards alleviating my first-time dog owner anxiety. I have so much more confidence when taking him out on walks and introducing him to other dogs/people. The training we did with Dizine Canine has changed our lives and I'm so thankful we did this. Most importantly to me, is that Shelagh helped train Manny on a positve, rewards based system. No shock collars, no prong collars, NO fearful/dominance/submissive training. Manny loves people and other dogs so much but he used to get pretty excited and would then jump or chew or nip me. My arms were literally black and blue and i was at my wits end on how to deter him from this inappropriate behaviour. I'd tried forcing him to the ground and lying on him in an effort to prove i was "alpha" but alll this did was exacerbate the problem and cause him to become fearful. Not exactly the type of relationship I want with my cuddle-monster. Shelagh helped me understand that Manny's behaviour was not aggressive, but was probably related more to a rough upbringing where aggressive play was encouraged. We had one private lesson to help me learn how to minimally manage his behaviour, then we did the basic life skills obedience class and what a difference it has made. Manny sits, stays, lies down, waits, fetches, returns (mostly) and LISTENS to me. He no longer yanks me off my feet to go meet another dog. He no longer jumps on people and happiest of all, his chewing/nipping of me has decreased by about 80%. Training with Shelagh was a lot of work, there was no quick solution but using the reward system instead of a punishment system meant my food-dominated guy caught on quickly. The methods Shelagh taught us were a constant progression and will last a lifetime. I'm looking forward to doing the Agility training or even the Nosework course to keep his busy brain busy while building more on the foundation the Shelagh helped us lay. Thanks, Shelagh! You're the best! I'm so grateful we found you.

My partner and I welcomed our miniature schnauzer puppy, Gemma, at 8 weeks old and we knew we…read morewanted to begin training right away using positive reinforcement methods. After looking at other Yelp reviews, we decided on Dizine Canine, and we're glad we did. After a private initial consultation, we enrolled Gemma in "Early Start for Puppies", and later on, "Life Skills: Basic Manners", all led by Jen Reynolds. Our hope with Gemma was that she'd be a "blank slate" and that we'd train her to be the "perfect dog", but after the first puppy class, it was clear she came with her own quirks: she wanted to lunge and play with all dogs of any size; she was distracted with everything that moved and wanted to chase them; and she wasn't all that treat motivated. Getting her attention was next to impossible. Yes, some of these are characteristics of a puppy in general, but after a few classes, Jen agreed with what we clearly knew and feared... Gemma would be a difficult dog to train, and we had a challenge ahead of us. In the group classes, we began learning the basics. Early Start for Puppies had a lot of puppy socialization and desensitization, in addition to learning basics commands like sit, down, and come here. Eventually in Life Skills, we learned about walking in the neighbourhood, people and dog greetings, impulse control methods, "leave it", and leash walking. All of the lessons were clear and well paced, but Gemma's distraction levels made for very difficult classes. We would often leave class deflated, questioning if Gemma actually learned anything. In addition to the classes, we began working with Jen privately. I'll be the first to admit that we were at a loss at the beginning. Gemma was just so tough to train! With Jen's help and guidance, we slowly began to see progress. In our eyes, Jen is a dog whisperer, and we're pretty sure the dog treats she uses are magical. We have realized that training a puppy/dog is more of a lesson in patience and handling for the owners, and Jen's ability to maintain a calm demeanour in the face of our dire frustrations, loss of patience, and "I give up" sighs was amazing.  Jen kept reminding us to stay the course and maintain consistency with our training, and she would coach us over many weeks to become the best handlers we could be. We would slowly build upon what we learned in class.  Once we realized Gemma was more toy motivated, Jen introduced toy rewards to get the behaviours we were looking for. We challenged Jen many times on the effectiveness of positive reinforcement training. We became big skeptics when we felt like we were not seeing any results. She maintained that there is a strong case (and an evidence-based reason) to stick with positive reinforcement methods. We joked that we needed weekly affirmations from her to tell us we were doing a good job, which she did, ha! Jen could see in her mind the dog Gemma could become, and that we just needed to stay consistent.  We were laying a great foundation for Gemma, and with coaching, training would get easier as Gemma continued to learn and grow.   After 4 months of consistent training, Gemma is progressing so well! There's still lots of work ahead, but it's clear now that future-Gemma will be a well trained dog. She used to pull on her leash, dash from side to side when we tried to walk her, and would barely listen to or acknowledge us. Now, she mostly walks on one side on a loose leash. Her recall is getting better each day. She's a well socialized puppy with great bite inhibition and she plays well with other dogs. She pays attention to us, and will look to us (occasionally!) for cues on what to do next. She's still fixated on other dogs most of the time and can be quite stubborn, and we're still working on Gemma's impulse control around other dogs, but I believe there are some personality traits that will always be there! She is a terrier, after all :). But the fact that by the end of Life Skills, we were able to keep Gemma calm on her mat while other dogs barked or walked around was amazing. We've learned so much from Dizine Canine's excellent group classes and our one-on-one training with Jen, and we can't recommend them enough.

First visit from Chantelle. Organized and cleaned my…read moreapartment. Friendly and efficient. I booked another appointment. Overall, very satisfied.

Unfortunately, Chantelle is not as reliable as first thought. I referred her to a friend and she…read morecalled to ask the phone number of the person that she had booked. Chantelle sent someone else to clean my friend's home. She arrived with no equipment or cleaning supplies. Chantelle didn't show up for her third visit and claimed she had informed me that she had changed the day to Friday. She sent me her schedule and she had me written in for five hours instead of three. Chantelle was going to bring cleaning supplies that were unscented, but that didn't happen. Her organization skills leave much to be desired.