Didn't have an appointment to get Axels ears checked, they got me in and got his ears treated and…read moremedicated in 30 mins tops! Every one was very professional, very knowledgeable about home care and with meds! I am one satisfied customer! Dr. Fletcher is awesome!

The tech/receptionist was very kind, she greeted us, and acknowledged they were busy in the back,…read morebut she would be right back. She was, her customer service was good. She had a good attitude. I'm a retired Air Force Veteran, I live animals , usually, I have a good report with anyone, when I made the appt, I asked to have the Dr check out my puppy. He had been plagued with alot of issues. He was 3 months old. Infested with fleas,ticks and a large amount of worms. He has had bloody stool, gastro upset,with nausea, diarrhea, shortness of breath. He didn't respond to any questions, I tried to ask as he walked away with his back to us, as if we were not significant, perhaps he wasn't interested in my puppy. Simple reassurance would have sufficed. However, he never even looked at my puppy, except to give a vaccine shot. He treated us as if we were not worth his time, he was aloof, cold, and his lack of empathy was rude. I know by his behavior he won't blink with this review, I'm quite sure he has been allowed to behave this way for a long time. Shame on him. Please don't waste your time with this provider. He must have all the patients he wants, and doesn't care about new customers, I got more interest from a online Dr with the computer screen, felt more, warmth, and compassion.

Called several times today, Monday,1 June. My Mother's elderly dog is throwing up blood. ONLY get a…read morerecorded message with office hours, lunch hours, and the Ft. Smith emergency vet number. Message repeats twice and then hangs up. Have found no means of talking to an actual human. And not everyone has or wants Facebook, the only other means of contacting them. On this information alone I would NOT recommend them.

Very caring! Unfortunately, my kitty didn't get good news. She is 16 years old and the runt of…read moreher litter. The vet was kind to me. I'm glad my friends recommended Pleasant Hills.

This place is awesome! I'm on an Epic Road Trip and spending a few days in Hot Springs, Arkansas. I…read morewas concerned about finding a good vet for what I thought was getting to the point of being an emergency. My Jack Russell Terrier woke up on a Monday morning with a very red belly. He was very itchy. This just a day or so after inflammation around his snout (the consensus is that he probably got bit by a bug in Memphis Saturday). I have him Benedryl Saturday and Sunday night. That helped. By Monday morning, he was whining and scratching constantly. I searched Yelp and found this place. They were able to squeeze us in first thing in the morning. Dr. Jayasundera and all of the staff were awesome! They found 2 fleas on him (I gave him Advantix II on July 27). I can only imagine how many fleas he might have had without that treatment. Mizzen got a Cytopoint injection, a dose of Credelio (for fleas and ticks), and a spritz of Gen One spray on his red belly. She suggested continuing the Benedryl doses while we finish our road trip back home to Arizona. He stopped scratching almost immediately! 6 hours later his belly isn't as red as it was. I figure it will continue getting better and will follow up with his vet in Arizona when we get back. If you are looking for an amazing vet, The Pet Clinic is a great option!

This was our first time here and everyone was so amazing, sweet & caring & attentive. Never going…read moreanywhere else with our kitty! Great, easy experience!

Dr. Taylor exhibits unprofessional behavior and ego-driven bedside manner. Mumbles and is difficult…read moreto understand. Offended at the concept that the pet owner may have something to contribute towards their pets care.

These people are the kindest, most considerate people I have ever met. They helped me out in an…read moreemergency situation and when the time came that we all dread, they seated me and my fur baby in a special room with a couch that was more like a living room than an exam room and gave me all the time I needed to say goodbye. They were so gentle with us. I'll never forget them and I can't recommend them enough! If I'm ever blessed with another dog, there is nowhere else I will go.

Dr Karen and the staff always provide excellent care! Whether it's urgent care or annual…read morevaccinations, I have received nothing but outstanding support. Highly recommend!

Good, honest vet clinic! If you love your pet, this is your place. Not the cheapest, but the good…read moreones never are.

We have taken our dog's and cat to this clinic for the last 35 years…read more We have found them to be very compassionate and very patient with our animals. We had one dog that when the Vet was done treating her, she would give her a treat. When ever we took her to the Clinic, she would jump out of the car and head for the clinic door. Once the vet finished treating Mitzie, the Vet said she had run out of treats. Mitzie jumped off the table, ran out the ran into the office sniffing all of the cabinet doors, looking for her treat. The Vet took the time and found something to give her, and she was satisfied. They go above and beyond what one would expect. Great People!

Best veterinary clinic in town and helpful staff that have helped me with my pets and obedience…read moretraining issues

They are very helpful! Affordable and easy to get an appointment. The staff and doctor are great.read more

Dr Ashley Stephens treats my dog and two cats. She and her staff are kind and gentle to my pets…read more Recently she took care of a problem with my chihuahuas dew claw and it was so simple to do that she said the visit was free of charge. Her thoughtfulness is greatly appreciated.

If I could give them zero stars that is what they would receive. I dropped off my six month old…read morepoodle to be neutered and the vet, Ashley Stephen's nicked his urethra during surgery , after his return home I noticed he was have trouble urinating and took him back to the office at that time he was in critical condition and the front desk was more worried about money than my baby. I paid them $800 as requested before the vet would see him. The vet who was there was filling in for the above vet she was on vacation. Very helpful and did all she could to save him. After 4 days his bladder ruptured and I had no choice but to euthanize him as he was in so much pain. An autopsy was performed the vet Ashley Stephen's had nicked his urethra causing his death. I truly believed that as stated by the owner they would do the right thing but now it's turned over to their adjuster to review and that person wants me to submit all records and bills and explain why I want my money back. You would think they( the clinic) would provide all records , the adjuster wants to verify I have a valid claim. They killed my baby. And this is the second puppy I've had die under their care. Well never again and if the burden of proof is on me fine I will do what is necessary to resolve this issue. Ashley Stephen's called me a week and a half after returning from vacation to offer me her condolences....seriously and stated she had been meaning to call but had been busy. Again with the BS of asking what they could do for me . When I told her same thing I told Dr. Brian silence. They were busy circling the wagons to try and cover up her negligence for her to call. Never again

Dr. Burgess loves his animals! He treats our animals with respect and kindness. When we had to have…read moreour little Shi tzhu put down, Dr. Burgess was compassionate and very sympathetic. We love Dr. Burgess!

I will not go back to him ever again. He was a smartass from the start. Left my animal in really…read morehot conditions. That he was panting quickly. Also my animal was not cleaned up after surgery. I stay on top of my animal and He threatened me if I didn't get my animal declawed. Bringing up my kids into it if i didn't get rid of my animal. Even though he does not bite or scratch my kids. On top of telling me that they strangled my cat to sedate him knowing he was just terrified. Who wouldn't be. I was mortified by the whole experience.