I adopted two cats from this rescue that have serious behavioral issues, which the previous owner…read moreknew about but I discovered this on my own after they ripped down curtains, ripped off a furnace vent cover, and peed in a bathroom cabinet. They also lies about one cat's coat pattern - they said she was a dilute Tortie but she was actually just plain gray. They seem to push adoptions through quickly and aggressively. I do not recommend dealing with them.

I made a post on Facebook in a local cat group looking a possible new pet to have in my home. To my…read moredismay I began to be readily harassed by random members of the group. One of which specifically name Jean Turner-Amick. I had no clue who this individual was or why they were persistently targeting me, it felt very discriminatory and racially motivated. That Saturday I visited PetSmart to fill out an application for a cat with the local rescue they're partners with, known as the Triad Independent Cat Rescue. I hardly spoke to the women, and didn't recognize them or gave it a second thought, my only reason for visiting was to do the application then continue about my daily activities. Later that day and they next day, I was bombarded with alarming notifications from Facebook, comments that included my full government name, address, information about my pet deposit, remarks about my private living situation. All these comments were being made by Jean Turner-Amick, they claimed that they worked for the cat rescue that PetSmart is partners with and pulled my application and posted the information from my application on Facebook for the entire world to see. This type of behavior is completely unacceptable, unprofessional, vile, degrading, an invasion of my privacy and demeaning. I feel completely violated and dehumanized all for just looking to adopt a cat. Why harass me of all people when I made no comments to or about you. When I contacted PetSmart about their business partners behavior, they claimed there was nothing that they could do because they don't work for PetSmart all they could do was try to contact the individual in charge of hiring volunteers for the rescue and have them call me. So that's what they did, and to my surprise, IT WAS HER, Jean Turner-Amick is the Vice President of Triad Independent Cat Rescue and is the one responsible for harassing me and leaking all of my personal information from my application on Facebook. This woman needs to be fired or their PetSmart needs to end the business partnership with them. Because if nothing is done, she is going to continue to harass other people and continue to feel justified in doing so because no one is attempting to put a end to her childish nonsense.

This is the best rescue hands down. Holly is such a caring person and all the dogs are wonderful. I…read morehave my sweet Leo because of her and her rescue and I wouldn't trade him for the world!

This is one of the best places to adopt a dog from! Holly is so loving and caring and does a great…read morejob of getting loving pets with loving owners. I adopted my dog, Winnie, from holly a few years ago. Holly cared so much about me and about Winnie and helped us every step of the way. She was like a 2nd parent to my sweet girl! She is more than willing to help you with anything your dog might need before, during, and after you have adopted. Pets are her life and she does such a good job of running a reasonable and loving business for them! Would totally recommend her and her business. Side note: she loves her rescues more than anything. If you don't have good intentions about adopting and loving a dog than don't go here.

This has been my vet office since I got my Princess Luna. Very nice staff, prices aren't outrageous…read moreand appointments are widely available. I scheduled her spay last week! All their instructions were very clear and easy to follow. The ONLY gripe I have is about how they handled their weather delay today. They decided to do a 2 hour delay due to weather but the only place this information was available was on Facebook. I'm not on Facebook. There was a whole line standing outside the clinic for like 40 minutes in the cold because people with appointments were not called, texted, or emailed. There was no information about the delay on the website or on the answering machine. A random woman in line saw it on facebook and then told all of us. Better communication would be helpful. That is it. My baby made it through her procedure and now she is home resting peacefully.

We had Bruno neutered, the staff and Dr was great, very professional. We are having out female…read morespayed in March I highly recommend their servic.

They did amazing! Splendid. So happy I found an excellent groomer. Our doodle really feels safe and…read morehas a good time every time he goes. Thank you for all you do for our dog.

First groom and my little 7 year old Gracie had the best haircut ever! her hair is very thin on…read moreher body but he made it look all blended and natural. She and I appreciate his kindness and consideration !

The best $12 I've spent in a long time! I was lonely and needed some companionship and boy did…read morethese felines deliver. Much cheaper than going to therapy. It is recommended that you make reservations online, but they do take walk-ins. Upon entering, you will be asked to sign in sign a waiver and remove your shoes and remove your shoes. From there, you will enter into a large room filled with lovely beautiful felines that just wants to be loved. The golden rule of your visit is do not pick up the cats. You can interact with them, you can rub on them play with them play with toys get on the floor, but don't pick up the cats. In a separate room off from the main room, is a small coffee shop where you can get a cup of Joe or a snacky snack. You are allowed to bring your coffee and your snack back into the main room with the kitties. The staff is very knowledgeable about the cats. They are very friendly and helpful. They know they know about each cat, and adoptions. It's just a great place to visit for cat lovers.

I absolutely love what they're doing here! Giving people a slice of peace in their lives when…read moreneeded, giving cats interaction time, and getting them adopted. While the prices are a bit steep, and the food and drink quality itself on the cafe side is nothing special, the cause is a good one and won't leave you feeling regretful about your time and money spent here. I have the incredible luck in life of being both "a cat person" and "an allergic to cats person". A cat cafe gives me the out when I'm not visiting friends or family who have cats that I can interact with. And there was even an employee at this cafe who set me up with a Zyrtec out of pure kindness and no obligation at all when I showed up unprepared on a whim. Absolutely worth your time to come by and restore a little simple joy into your life.

The staff was so welcoming when I arrived. They were also knowledgeable and helped explain the…read morekitty snacks. They had a great selection of pet supplies. The store is clean and well stocked. I loved that the cats in the adoption room had plenty of space, toys and food/water available. Check out was a breeze. Make sure you sign up for their rewards program. Near the door, they had a photo booth for your pets. So cute! I will definitely visit this store again.

This pet store was in the same parking lot as the Cat Hospital that we go to. It was extremely…read moreconvenient to walk into this store and shop while our cat was having his check-up! The store was pretty large, in my opinion and FILLED with anything you could imagine that you'd need for your pet. They have hand sanitizer available right at the entrance for COVID, along with a statement on the door that they require masks upon entering as well. The left side of the store has plenty of dog food, toys, clothing, and gifts. The right side has everything for cats such as huts (average price of $80), natural toys, leashes, food, raw diet food, treat toppers, and clothing. I'm getting more in depth with the cat side since we only have a cat and were shopping on that side only. The woman, who I assume is the owner, was EXTREMELY nice with helping us find the perfect food for our Bengal. She took her time explaining everything to us in great detail, and never once rushed us. She really made us feel like a valued customer! The amount of information she knew about the different products of food they sell blew.. our.. minds. The information she was giving us ranged from where it came from, what the benefits were, what fit our cat the most, how the brand makes their food.... everything! She knew her stuff, that's for sure! She was extremely helpful and wanted to make sure we were completely satisfied, and never once tried to pressure us into buying anything. She was very open minded and positive with how she interacted with us! The prices are very reasonable. They are fully stocked with every item they sell. They do some small discounts if you buy in bulk. It's extremely organized with how they have the layouts of their products throughout the store. You'll definitely walk out of this store with something in your hand. It looked like they were even doing a photo shoot with Santa and your pet in a closed in room as well! I'm overall VERY impressed with our whole experience. We will definitely be coming back and supporting this business. The customer service we got is half of the experience, and knowing you're getting the exact thing that your pet needs is the best feeling. They really know everything about their products.