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    Animal Shelter-Control

    1.0 (1 review)

    Services - Animal Shelter-Control

    Animal shelters

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    6 years ago

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    PetSmart

    PetSmart

    3.2
    (19 reviews)

    Upon arrival to the grooming salon, Kristina was already irritated and informed me that because my…read moredog did not get along with other dogs she would have to rush through his grooming because there was a full schedule today. I informed her that it's okay if she can't dry him as he has never liked the blow dryer. She informed me that they would shave him "dirty" and then give him a bath to which I said what ever is easier for y'all. She calls us an hour later to pick up my dog. His haircut is so bad. He's got insane streaks, his legs, his tail, and his head are not shaved. We were charged 89$ for my dog to look like Frankenstein. I have taken my dog there for about 8 years on and off , however this last year things have really changed with this salon. He used to have no issue having his nails cut and after going to this salon he will not even let us touch his feet ( which everyone knows what that means). However until today the salon has never returned him to me looking crazy or even wet for that matter. It was not until he was groomed by Kristina that things really escalated. The manager of the store did refund me for the haircut, which I appreciate, but morally I feel I have to leave this review. I think we all have to deal with difficult things at work, but most of us manage to still be a decent person and act with kindness. Especially when you are dealing with a senior animal). I wouldn't trust Kristina to shave a strangers leg let alone touch my dog again. My dog is high strung and loud, not aggressive what so ever, he does not like the blow dryer. I know this and always tell them it's okay if you cannot dry him completely , I would rather him be damp than stressed out. He is 9 years old and has hip dysplasia in one hip, all I ask is that his hair be cut for the summer. I'm disappointed but honestly I appreciate this experience because who knows what happens behind closed doors.

    we Saw Tiffany and she seems like she is not very proficient in grooming and not very considerate…read moreor professional. Will not be wasting my time with petsmart in any capacity. Was informed after driving 30 min on a Sunday at 7:30 she couldn't do my dog. They just aren't professional groomers.

    The Pet Warehouse

    The Pet Warehouse

    1.9
    (112 reviews)

    I love to going to the shop!! Because so many animals we…read morecan see for free!! My boys are love it!

    This store is a joke, especially after seeing that Facebook live from Ncbeat!! I've gone here over…read morethe years and have notice a serious decline in happiness and care of animals. Terrible advice overheard to unknowing customers when it comes to general knowledge, care and setup for most of the animals, let's push product before we push correct care procedures. The tall guy in fish when I happen to walk past always smells of cigarettes and weed, he somehow manages to be nasty with people while he asks if we need help when he doesn't even wear a company shirt, who can blame them for not wanting help from someone who looks like another customer it also doesn't make sense How can you be so nasty while high . I have pictures of birds, fish and so much more from my visits, I love the reptiles and birds so I have more pictures of them. It's a declining business and it shows by the overall care for these animals. More recently I've noticed Dirtier tanks, enclosures, cages & kennels. Not to mention the disgusting attitude from everyone. There are maybe two nice workers there, you have to be lucky when you visit to cross their paths. It's a fun place to look around without a doubt, When you're not getting shocked from metal shelves in reptiles or stray volts near fish tanks & manage to wear headphones to block out the disgusting tone from the unhappy staff. As an animal lover and collector I am continuously disappointed by the uneducated staff, lack of thoroughness with care and laziness from staff who never seem to be in their department. I remember, almost every visit talking to the little guy in reptiles and other customers always coming up to ask for help elsewhere in the store, only to see the rest of staff are up front laughing and joking. The experiences keep getting worse each visit, sadly this is the only store of its kind in jville. Take your family for a nice little indoor zoo, just do your best to not mirror their procedures when it comes to animal care.

    Animal Shelter-Control - animalshelters - Updated July 2026

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