My wife and I have taken our two 12-year-old dogs to American Pet Resort since we moved to New Bern…read more2 years ago for both boarding and daycare services. Though expensive, we have had nothing but good experiences keeping our dogs with them until most recently. One of our dogs, a very social and well behaved West Highland terrier, was banned from spending any time with other dogs on the 2nd day of a 7-day stay after bitting another dog. He spent 6 out of the 7 days of our trip either in the kennel or, for some reason, the hallway outside the kennel while our other dog was in the kennel--a very strange decision given that he's great with our other dog. Why not have them in the same space? Though my Westie has never shown signs of violence or aggressiveness before, I realize the need for them to be careful and protect the other dogs, but no one at American Pet Resort contacted us to tell us what had occurred. We learned after looking at the online cameras. There we saw our Westie confined to his kennel while all the other dogs, including our second dog, were playing outside. Why didn't someone from the kennel call us to let us know? That kind of proactive communication is something I expect. I was none too pleased to find out what happened only after having to make a call to find out why our Westie was left alone in his kennel during outside time. While away, I made a call suggesting the staff place my Westie and my second dog in a separate outdoor space with one another. The staff member I spoke to said they would do so, but they only did so once. Our Westie spent the next 5 days out of our 7 day trip in either in his kennel or the hallway (?) just outside of the kennel, and has been banned from outdoor play with other dogs during future visits. We will make sure that there will be no future visits.

We took our dogs there for a trial as we will be boarding them for a week this summer. The staff…read morewas wonderful. The dogs had a great time. They were tired out when I got them home. I feel very comfortable taking them there for boarding while we are away!!!

The office staff was ready for my dog and me. They explained everything. I received a sample to…read moredeal with fleas and can order from the pharmacy. The only glitch was that the prior vet failed to send records despite 2 requests beginning 2 days before. If I had known of the problem I might have been able to add my voice to the request. Shortly after I left the appointment I was able to connect and get the records sent.

They were very patience with my wife and I allowing us time grieve before put my dog to rest. They…read moregave us time with her after she was put down. I just wanted to say thank you

Best vet ever. Been seeing Dr Garren over 10 years and love her compassionate care. She has a great…read moresupport team from the front to the back. I am very protective of all my dogs and wouldn't trust anyone else to take care of them.

I've normally had good experiences here, but today was unacceptable. The environment was chaotic,…read moreand the staff were not helpful. A staff member called our dog's name, told us to weigh him, then walked away without assistance. My husband and I are allergic to cats and were already having reactions--we had been sitting outside because of this--but no one gave us guidance or told us to step back out once she returned and took our dog without explaining anything. Overall, the experience was confusing, stressful, and lacked basic customer service. We will not be returning. If I could give zero stars I would.

Lynaire is a TOP-NOTCH kennel. I used other kennels in my area; none of them even come close to…read morethis establishment. From the moment Missy and I walked into the building, til I picked her up 3 days later, I was met with professional caring employees. Missy gets so nervous when she's dropped off - she was not nervous when I picked her up. Lynaire followed actually followed our feeding schedule, did not lose her toy, and smelled great with nails trimmed. The price was reasonable. I will use Lynaire's again whenever our whole household travels at the same time. Thank you, Lynaire.

The only place I feel comfortable boarding my dogs. I know it may not be everyone's preference, but…read moreI prefer that they do not do any group play outside of same family (dogs that live/board together). Mainly for safety and cross contamination risks. Kennel cough can spread like wildfire and I don't want to risk my dog's health. And as much as my little dog may think he can run with the "big" dogs, he could easily get himself hurt in a group play setting. Dog's attitudes can change at the drop of a hat (especially in an environment that is not familiar) and god forbid my dog or any other goes Cujo out of fear or any other stress response. I know my dog is safe there and gets plenty of one on one love.

Our high energy hound mix Chani has used Jill's Pet Resort for over a year now. They ask that all…read moreyour pets are up to date on their vaccinations, and their prices are higher than at other pet care businesses in the area here, but the quality is well worth the extra $$. They separate dogs by temperament, so that high energy dogs like ours get to hang out with like-minded dogs instead of overwhelming the more laid-back ones - benefiting both the quieter pups and our very enthusiastic, very friendly buddy dog. The facility -scratch that- the resort looks amazing, inside and out - it honestly looks like anything a dog could want out of a doggy hotel, and honestly it looks better than a lot of human hotels, too! The first time I left my dog for boarding, I thought she'd be happy to see me, but she almost turned around and went back inside, lol Chani doesn't require a lot of grooming, so I can't speak personally on that account, but I usually get her nails trimmed there, and she always comes out looking her best. The people there are always positive and upbeat when I've gone, and you can tell they love their jobs and care about the pets they're entrusted with. They're my go-to when we go traveling, and the basic package is very reasonable and has everything you need to take care of your dog. They also have tons of fun add-ons (which can stack up when you're not looking, hehe) that let you make the experience that much better for your pup while you're away. Chani has boarded twice for several days each, and has gone typically about once or twice a month for socializing, grooming, nail trimming, fun, etc. I will continue to use their services for as long as I'm in the area, and I'd recommend them to anyone who wants to have peace of mind when it comes to making sure their furry friends are taken care of.

My two dogs were boarded for the first time at this place for one week. The pet resort was very…read moreclean and smelled great upon entry. Check in was efficient after an employee took them back I never got any updates while I was away. It would seem to be an easy text to assure me that they were safe and doing well. A picture or two would have been welcomed. When I asked how they did the person taking my money said "fine". That s didn't settle for me. The price charged was a lot and I couldn't afford all the extras like play time with the other dogs for $20+ per day per dog so I could see them play on a camera. I thought that would be part of boarding. Not here. It is a beautiful building and location but I won't be bringing them to this place again unless they offer more services with boarding. And I had to pay a holiday bonus charge for 5 of the days for each dog.

I texted Verdigris on a Saturday morning (our regular vet was closed) about a problem with our dog,…read moreand they responded promptly. It turned out that it was not an emergency, and we did not have to take her to them. If it were not for the traffic on that part of Route 70, I would definitely make them our regular vet.

Do NOT use this vet. They only care about the money. In times that I needed help, it was all about…read moremoney. I needed a prescription and wanted to shop for a lower price. Nope. You must only use their high priced pharmacy No compassion

Over the years I bought 2 Dobermans from Them. The dogs are beautiful, very intelligent, easy to…read moretrain. Very loving. The will protect you, your children and property. Lisa and Ernie breed and raise healthy loving dogs. My girl now is almost 13. The grandkids love her.she gets along with our cats. We love her so much

Stay away from this breeder! She promised us a puppy and backed out at the last minute because we…read morewere in the same state as a rival of hers. I am a Disabled veteran looking to train a puppy as my service animal. She made degrading and hurtful accusations about me and my wife that were untrue. We had made arrangements to go get a puppy from her and we are out nearly $500 in travel costs. I wish no Ill will toward her personally but I hope her business flops.

I have been wanting a Doberman Pinscher for about ten years now, and it was never the right time. I…read moresent out surveys, after much research and took a long time to decide when I was ready. Valor Dobermans really aligned with my values and standards for the breed. The team has been incredible to work with- I ask sooo many questions. I picked up my little guy yesterday and I was so impressed with the information, care kit (even including a blanket with mom's & litter mates' scent on it). Ray really took to the time to address my concerns and questions, and continues to do so after taking home! I was also given some merchandise, which was a nice surprise. My puppy was clean and calm & was wonderful with our long car ride home- no messes! I am so excited for our new family member and appreciate the continued support from the breeders. My wishes to stay off of social media were also respected, so all around a wonderful experience- I highly recommend! I also received a note stating we would forever be a part of the "Valor family" I think this is so sweet.